When was your Dolby Digital reader installed? I heard something about bad rollers (manufacturing error of some kind) on some of them from a colleague that received a print with the kind of damage you've described.

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On which side of the print does the damage occur? Are we talking about the emulsion side?

Send the sample strip there. We're here and waiting.

On the Christie projectors, thread it up and then OPEN the lower pad roller (just below the Ultramittent) and turn the projector over by hand. You want that loop to just BARELY tug on that open pad roller...and no more. That's the ideal setting. Just don't forget to reclose it.

For the top loop, you want it to be as large as possible WITHOUT the film bending over "backwards" at the top of the gate bands at the largest point of the loop.

Here's what it is NOT:
It is not a pad roller.
It is not a misthread.
It is not a loop scratch.
It is not happening in the gate.
It is not happening in the soundhead or SRD penthouse.
It is not a typical longitudinal "scratch", but does look like a pad roller mark (just not in the correct place to BE a pad roller).

Here's what it IS:
It is on the emulsion, projected right side...but NOT at the edge of the image area. In fact, it is approximately one SDDS width inward from the edge of the image and the damage itself is also the width of an SDDS track.

I'm thinking it is something outside of the projector causing this, most likely the failsafe. Please post what type of failsafe you have (brand and model) and what type of platter you are using.

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Anyone familiar with the SPECO failsafes? I've never worked with them, but am wondering if it is possible that the proxy detector has slipped and is gently riding on the film.

Cues go as follows:

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