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Author Topic: Smart Mod IIC Question
Oscar Neundorfer
Master Film Handler

Posts: 275
From: Senoia, GA
Registered: May 2000


 - posted 10-24-2000 11:13 AM      Profile for Oscar Neundorfer   Author's Homepage   Email Oscar Neundorfer   Send New Private Message       Edit/Delete Post 
Dustin,

Please do put the format card in and see what happens.

I went back and re-read your original post where you were asking about having the MOD IIC default to MONO. You said the problem was happening pretty much every day. Now the problem did not happen for about 10 days after you put in the new matrix card.

I started thinking (and boy did that hurt) whether you had ever tried switching the MOD IIC to MONO or BACKUP when the problem occured. If so, was MONO or BACKUP working OK? I am trying to determine if it is something outside the MOD IIC (like in the soundhead) that is not working. I did not see anything posted here that directly addressed this. Please let me know if you know whether you could switch to MONO or BACKUP and get your sound back. (You may have told me this in a phone conversation, but I do not recall.)

In any event, let me know what happens.

------------------
Oscar Neundorfer
Chief Engineer
SMART Devices, Inc.

oscar@smartdev.com

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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 10-24-2000 06:10 PM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
Well, didn't get the format card in today. Seems they have a hard time figuring out if I'm a manager or a projectionist, spent almost the whole day in the office, but that's another story....

Anywho, yes, the Mono worked just fine during the failures, and continued to during the Sunday incident.

Another wierd thing though, now the chain levels for SR are messed up. What I mean is, The surrounds are way louder than they should be. Please don't tell me I should hve done an A-chain or B-chain-whichever one it is-when I swapped out those cards, because I don't have the equipment to do that . Thankfully the DTS is still just fine.

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 10-24-2000 06:30 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
Dustin you say the surround levels are messed up? When the card failed is there still sound then?
If you run the cat69 tone loop what do the led bar graphs show. 1 they show the output of the stereo preamp and by switching the dip switchs as per the manual they can show the L-R component of the matrix

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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 10-24-2000 07:49 PM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
Don't have tone loops, don't have manual.

Like I said though, the levels are only messed up in SR, and no, during the failure there was NO sound.

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 10-24-2000 08:24 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
I think the manual is available for download on the smart web site
A tone loop is important because sr can get really screwed up with misset levels

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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 10-24-2000 08:49 PM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
But what else would you need to reset the levels? Just a tone loop? Maybe I can dig through the boxes of stuff we got from closed theatres and find some.

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 10-24-2000 10:31 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
The A chain gain only requires a cat 69T loop

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Oscar Neundorfer
Master Film Handler

Posts: 275
From: Senoia, GA
Registered: May 2000


 - posted 10-25-2000 06:17 AM      Profile for Oscar Neundorfer   Author's Homepage   Email Oscar Neundorfer   Send New Private Message       Edit/Delete Post 
Dustin,

Your answer to the MONO question clears up something for me, that is, the soundhead is OK. So, this puts the problem right back in the MOD IIC.

You should not have to do ANY alignment or level setting of any kind when you replace either the matrix or format card. The only thing you MIGHT notice when replacing the format card is an overall level difference which means you would have to set the volume control slightly differently than you ususally do. This was due to 2 different kinds of IC's being used on the format card which affects the volume slightly. Definitely no big deal.

Now about the surround levels. With DTS still OK, this eliminates the EQ and OUTPUT cards as the problem, leaving the matrix card as the only card that will affect the surround levels. This ASSUMES that the alignment of soundhead and preamp levels are OK and that NR cards are OK. I assume that your stage channels are fine with regard to overall level and balance. If so, then everything up to the matrix (soundhead, preamp, NR) is probably OK.

I know you are having a hard time wearing too many hats, but do change the format card when you get a chance. My bet is still the matrix, but we have to eliminate the format card too. I am guessing that you got a matrix from us that was also intermittent. If so, I sincerely apologize. I will send another matrix card up if the format card doesn't do the trick.

Best regards,

------------------
Oscar Neundorfer
Chief Engineer
SMART Devices, Inc.

oscar@smartdev.com

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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 10-26-2000 08:11 AM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
Well, I came in yesterday, turned on the projectors, and stuck a piece of an old trailer in there to test the sound. Fine. The surround problem has magicaly disapeared (though it WAS there). So I turn off the breakers for the sound rack in question, pull out the old format card, stick the new one in, turn on the sound rack....and here dead silence from the SR as I test the sound again.

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Oscar Neundorfer
Master Film Handler

Posts: 275
From: Senoia, GA
Registered: May 2000


 - posted 10-26-2000 10:42 AM      Profile for Oscar Neundorfer   Author's Homepage   Email Oscar Neundorfer   Send New Private Message       Edit/Delete Post 
Dustin,

I am sending another matrix card out today if I get the time, tomorrow at the latest.

------------------
Oscar Neundorfer
Chief Engineer
SMART Devices, Inc.

oscar@smartdev.com

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