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This topic comprises 4 pages: 1 2 3 4
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Author
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Topic: DTS "glide time"
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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99
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posted 06-24-2003 12:15 AM
Quote: "For less money than just installing SRD? Know how many SRD units I have seen fail since 1992? None." ________________________________________________________________ Brad, You've got to be kidding!! I think you're the only tech that would claim that statement. I guess you got in a bit(pun intended) too late to experience all the defective power supply modules that Dolby actually went around and replaced themselves(certainly commendable though). Next time you are working on an early DA-20 pull the supply out and check for charred nylon power supply connectors, its 50/50 that you'll find it that way! The last one I found was a little over a year ago. If it is that way, the hell with the connector, just solder the wires right to the power supply PCB. Odd Dolby hasn't figured out that you only need a connector at one end yet. They love plugs, but seem to choose to use something smaller than the current passing through it requires. Also, early DA-20's cannot be upgaded to auto digital with out an expensive CAT 611A interface card replacement.....around 500 bucks...customers gotta have auto digital so all their locations function the same. In early DA-20's and in alot of CP-500's I experienced cat 670 video input card failure many times. I admit that overall they have become very reliable in the past few years though. I will instill that none of my experiences has swayed me away fomr putting them into systems though..... I still install DA-20's on occasion, but DTS is by far the better deal out there for general purpose digital playback, plus The XD player has only made DTS even easier to use in a multiplex situation.
The moral is that EVERY system out there has had its share of problems, but fortunately, the two important remaining systems have for the most part cured their problems.
Mark
P.S. Oops...I forgot all those SRD basement readers that never quite worked too reliably...... many gave up on them and replaced them with 2000.00 penthouses! Ouch! Basement readers seem to be fine now though with the faster optics being used....... Mark
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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99
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posted 06-24-2003 03:39 AM
Mark, I'll grant you some of the basement readers have issues, but if you bought the Dolby penthouse readers (or the BACP) and not a competing brand's retrofit, there were and still are no real problems. Since there are no basement dts readers built by other companies, I feel your argument is a bit unfair. After I got through the issues with the original Christie basement readers, I haven't had any real problems with them either.
You mentioned the "auto-digital" feature via the cat611A card. NONE of my customers want this and I agree. The digital should not automatically kick in and take over (ala dts and sdds) until the projectionist or automation tells it that it is time to commence digital playback. I always disable that on the cat611A cards. This to me is not a valid argument. Besides, if your customers want auto-digital, just change the automation wiring so that it pulses directly into format 10 and if there is no digital data it will just revert to SR and be "auto-digital" from that point on. There you go, free 611A auto-switching for 5 minutes of your time. Surely your rate for 5 minutes per machine is less than $500?
Regarding failures, I have had multiple failures on the cat675 card (I think that was the number) on the very first batch of DA10s, but you read correctly that there have been zero failures on DA20s, CP500s or CP650s in my neck of the woods and no power supply failures on anything. The same no-failure rating goes for the penthouse readers except for one cat700 that was purchased used from a closing theater that was received with the arms broken which had seen plenty of abuse (again, not fair to the argument). On the flip side, every single dts system around town has had to have something upgraded or replaced. On the original 2 drive dts units (definitely the most reliable) it was the timecode reader. On the first batch of 6-d units it was a chunk of bad power supplies, multiple changing out of the timecode firmware, then ALL of the drives on every unit failed, a couple of audio boards here and there, a couple of timecode boards here and there and then lots of damaged discs due to the thin cases and recently bad timecode printing. Meanwhile, the SRD systems have been purring along without issues.
So yes, Dolby Digital does has a noticeably better track record, at least for me. That being said I will grant you that the design of the dts system is more robust at handling damaged prints than the other two formats, but what my customers want is reliability without hassles, and they are all first-run so damaged prints aren't an issue. Dts started getting a bad rep around here a few years back when drives started failing and only the big chains got free replacements. The little guys got stuck with shelling out hundreds of bucks to replace them with the Teacs. Let's not forget all of these things when comparing the two systems. In the end because of these failures, the dts systems ended up costing more than a Dolby Digital system would have. You must remember to include any refunded ticket or concession money when there was a failure. I'm not bashing the dts system saying that no one should install it, for it IS a good system, but for you to say that it is definitely better than SRD in terms of reliability, that's crazy and just not true in my experience.
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This topic comprises 4 pages: 1 2 3 4
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