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Author Topic: Reminder: Don't throw CP650's away
Robbie Hidalgo
Film Handler

Posts: 47
From: Los Angeles, CA USA
Registered: Dec 2003


 - posted 05-02-2005 01:36 AM      Profile for Robbie Hidalgo   Email Robbie Hidalgo   Send New Private Message       Edit/Delete Post 
Alan,

Well, Brad and Frau Schaffer have definitely nailed all the key points already.

Who's tech-ing Prescott these days, is it Andy? Either way, the pop will only take a few minutes to diagnose with a couple of hints thrown their way. BTW, if you manually switch presets on the front panel during a run, say from SDDS to SRD to Optical, etc., do you also hear a pop in the monitor? And if so, when? (Coming or going to/from which format? I'm going to guess that if the answer is yes, it is coming and/or going to/from the Optical preset, but make sure the print is playing all three formats you're configured for if you check this).

Firmware version for all D3000's should be v2.92, changeover delay should be set for 7 seconds. I'm reasonably sure that all the units at Prescott are at v2.92.

The issue of crossfade is actually both firmware & hardware related. Newest generation DSP's use a newer generation processor. Since the new processors had some extra horsepower, a new firmware version was compiled strictly for the new boards which took advantage of the extra HP to perform the crossfade.

With or without crossfade though, there should be no inherent pop in the transitions of a properly funtioning D3000. A quick swap of the APR-34 (bottom) board or the DSP-82 (top board) in the processor (with a non-popping unit) will localize the pop source to either something failing inside the processor, or some offset present at the optical input. (This is definitely a to-do for your tech only).

FYI, the D3000 has it's own flavor of hold-time algorithm to prevent switching in and out of digital repeatedly, so rapid switching in and out is probably not the cause of the pop.

And you're right, Cyan optical tracks have nothing to do with SDDS decoding or sound quality. Although, if you're doing your own A-Chains as you mentioned, it would be interesting to know what the Slit Loss EQ is set for on those houses right now (that will show on the same screens as your Lt/Rt level cal).

As a last bit of info, SDDS can play through splices without any analog reversion since the two SDDS tracks are physically offset from each other by 17.84 frames. So there is no "splice noise masking" function in the unit at all. However, if you're reverting at a splice it means that TWO ACMs (or two double-track errors) have occurred within the 17.84 frame window in order to force the reversion. This is one of the reasons why splice quality is so critical, since a (for example) 39mm wide splice passing through a 35mm roller might cause enough of a physical impulse to create a second error near the splice point. Similarly, excessive handling around the splice (which causes any damage) can cause an error within the 17.84 frame window. And Brad has already touched on the influence of any physical alignment issues, and how to isolate those. Ideally, the unit should be playing through splices without analog reversions at all.

Tell the guys to give me a ring next time they come up there though. It won't be too hard to find the source of the pop.

-- Robbie

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Alan Dallas
Film Handler

Posts: 48
From: Prescott Valley, AZ
Registered: Jul 2004


 - posted 05-02-2005 03:11 AM      Profile for Alan Dallas   Email Alan Dallas   Send New Private Message       Edit/Delete Post 
Thank you Robbie, I'll print all that out and run through it this upcoming Wednesday after my "weekend". Get you the A-Chain info as well.

And yes Andy F. is our assigned engineer/tech. He's taught me all I need to know to effectivly trouble shoot all the equipement we have as well as train me in the proper way to do common preventitive maint. tasks. Including "officially" training me on Diode change outs. "Ooh look a giant 3-phase rectifier." Yay to US Air Force training.

Anywhooo... A couple things I can tell you off the bat is I never thought to ask someone to stand in the Auditorium while I physically changed format to listen for pops. I set the format right after hitting Start. They're[the 3000's] are currently set to a 2sec fade delay for Non-Sync. Tonight however I made it point to visit the Aud in question (house #1 btw) near a reel change on 2 seperate occations. Once standing near the screen to check L, C, & R for the popping and again at the back. If my hearing is as well as I believe it to be the popping was most notable in the surrounds but it was there in the front channels as well. It's enough to give the subs a good thump. But liked mentioned its really noticable in the surrounds. All 4 of our SDDS setups have the Dolby SA10's with the DA20 EX Expansion modules. Problem there maybe?

Lets see... oh and yes I believe the firmware is v2.92 in our 3000's. I remember seeing it when we last did the A-Chain Tests on those. Andy and I scoped the BAPCO Dolby penthouse readers about 2 weeks ago. He adjusted vertical alignment on #1 but couldn't adjust the horizontal as it seems to be fixed. As in non-adjustable. The other 3 scoped fine (3.5 volts +/- .2)

Physical interuption may be a possiblity but since I do all the film work now and this problem has been ongoing before I was given that fulltime task I'll assume it's not just my splices. I'll be rechecking the razor blade alignments again on my splicers this Wed just to make sure I'm not getting alot of overhang. Pretty sure I'm not however. I do take pride in my film work and presentations. [Wink] All rollers on the readers roll freely. All 3 sound drums are nice and clean as usuall. If all else fails I'll have Andy try the "swap it and see if problem follows technique" on the Cards in the 3000's.

Oh and the Cyan thing, I looked over one of the prints I have in Cyan while it was running this evening with my Maglite. The one that gives bad SDDS perfomance(Fading/popping) looked to be a bad print job(Ice Princess). Duma was also giving wierd popping and fading in house #1 when it first opened but its not Cyan. There is however whole sections where the SDDS tracks on one side or the other seem to fade in color from the normal bluish/green to clear on the last reel of that Print. Since we have these prints in non-SDDS houses now I'm not to worried about them as they're running in SRD off the CP650's.

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 05-02-2005 08:45 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
quote: Alan Dallas
There is however whole sections where the SDDS tracks on one side or the other seem to fade in color from the normal bluish/green to clear on the last reel of that Print.
Sounds like there was an issue with the lightsource on the printer that prints the SDDS soundtrack area.

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Paul Mayer
Oh get out of it Melvin, before it pulls you under!

Posts: 3836
From: Albuquerque, NM
Registered: Feb 2000


 - posted 05-02-2005 10:54 AM      Profile for Paul Mayer   Author's Homepage   Email Paul Mayer   Send New Private Message       Edit/Delete Post 
quote: Robbie Hidalgo
Frau Schaffer
When did Michael get married? [Big Grin]

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Robbie Hidalgo
Film Handler

Posts: 47
From: Los Angeles, CA USA
Registered: Dec 2003


 - posted 05-02-2005 11:33 AM      Profile for Robbie Hidalgo   Email Robbie Hidalgo   Send New Private Message       Edit/Delete Post 
I've always considered Michael to be "married to his art". [Big Grin]

Hey Alan, one more thing to watch for: when the pop occurs, can you see any corresponding motion on the D3000's front panel meters? If so, it's a good bet that something in the processor is the source. (The headphone jack can be useful in determining this also, if you have a set of them around. You'll want to monitor switch position 1...).

Weekend?? What's a weekend?? [Wink]

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Michael Schaffer
"Where is the
Boardwalk Hotel?"

Posts: 4143
From: Boston, MA
Registered: Apr 2002


 - posted 05-02-2005 01:22 PM      Profile for Michael Schaffer   Author's Homepage   Email Michael Schaffer   Send New Private Message       Edit/Delete Post 
A "weekend" is when people don't have to worry about work and have a good time. Kind of like ShoWest, only that normal people have it every week.

Alan: Since the pop problem obviously comes from the sound processor(s), an even better way to listen for it is using the DFP's headphone output. The selector switch can be configured in the software, the positions can be assigned various channel configurations. I do not know if you are allowed to use the software or to access the settings via the front panel menu. If not, ask him to configure the headphone settings for you.

The changeover settings mentioned by Robbie should absolutely be checked. We had a few DFPs which dropped out at every splice until I set these to 7 seconds for both - even though it was a platter setup - projectors. Then it worked very well...

Even if you are not allowed to use the software, you can check the firmware version any time by pressing the down arrow, then right, select menu when it is flashing, select status, the version number is right there.

I am a little confused about when exactly the pop occurs. When the system drops out and switches between formats, when it has already dropped out and is in Dolby Digital? Dolby Digital sometimes makes a very short "eee" buzzing sound at splices, I don't think there is anything you can do about that. Or does it revert to analog and the pop occurs in analog at the splice? Again, no offense intended about your splices. I just want to clarify where exactly the problem is.

I am little more confused by you mentioning that you have BACP penthouse readers. These are excellent units (Sam got the recognition he deserves for the design by every city in California naming a street after him), but if you have a Kinoton projector, you don't need it. The basement reader is just as good, and upgrading it to D costs $1000 less than buying the BACP penthouse, in addition to the fact that it is doesn't add any rollers to thread and clean in the film path. So a lot of money was wasted in the planning of your location...

That leads me to one more thing to check that wasn't mentioned before: Are the SDDS and Dolby reader offsets programmed correctly? It may be that they are just a little bit off and what you hear when the DFP switches is the audio "stumbling" for a moment. This is best tested by listening to a high quality piece of film (not a trailer) with dialog over the headphone. After threading that (the film, not the headphone) carefully with your standard loop sizes, select the C channel and switch between analog and the digital formats. The audio must be exactly in sync. If not, the reader offsets have to finetuned.

What I meant earlier by the "A" adjustment was not the traditional A-chain, but hooking up a notebook to the reader and sending it a textfile with the message "A" (for "adjust") via HyperTerminal. This will make the reader go through a self-adjustment routine.

Finally, if you are interested in troubleshooting print problems with SDDS, download the Lab process manual from the SDDS website. It explains exactly what channel information is in which track, how they are offset etc. It also contains high-res pictures of the actual track. Looking at the tracks with a magnifying glass can be very revealing: Sometimes the edge markings are washed out. Sometimes you find that the tracks are offset horizontally, so that the track on one side doesn't even have the edge marking anymore (typically on the picture side).

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Alan Dallas
Film Handler

Posts: 48
From: Prescott Valley, AZ
Registered: Jul 2004


 - posted 05-04-2005 07:14 AM      Profile for Alan Dallas   Email Alan Dallas   Send New Private Message       Edit/Delete Post 
I'll have Andy do all that work with the Laptop he has for the DFP's. I have access to the front panel login and know my around the menu's for A-chaining but beyond that... thats what Andy gets paid for. [Smile]

Thanks for all the tips however. I'll be showing most of this to Andy on his next trip up to us from Phoenix and see if he can make heads or tails(no pun intended) of it all.

Edit: Oh and no Robbie, theres no corresponding movement on the Levels display on the DFP-3000 when a splice runs through. Thats that baffling part. I mean it doesn't bump up like you would expect it to. I noticed the while running a test loop through during an a-chain that the levels actually drop down on the loops splice.

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 05-04-2005 08:19 AM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
That concern about the environmental impact of the staggering amount of electronic equipment that is being trashed every day is not only being voiced in Europe. We just had an EPA compliance inspection and one of the things we now have to do is to mark all electronic equipment as "UNIVERSAL WASTE -- Electronic Components." All those computers and monitors and old mixers with all the toxic chemicals they contain, now have to be disposed of in a prescribed manner. They can no longer simply be tossed in the trash. Not a bad move, IMHO.

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