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Author Topic: DTS Popping Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 05-14-2005 11:08 PM                     quote: Fred Georges Again, It doesn't Help with his problem. He didn't buy this thing, The Theatre owner did. He's stuck with trying to resolve His problem and it doesn't address His Question by telling Him how much of a POS it is. Thats ok Freddie, This site is not just for aiding those with problems but also for us that do aid others to to express our opinions.... my opinions here are always expressed based on my experience with whats being talked about. Where was your input as to the problem anyway???????... I must have missed that one..... My first advise would be to contact the dealer that sold them the unit and see if they would take it back and sell a real processor to the theatre, if not I would never do buisness with that dealer again. We have done this with Sony equipment! As a second option contact DTS and request an exchange unit since its basically brand new and under warranty. They generally don't authorize anyone in the field to make repairs on a unit this new. At least thats been my experinece with DTS, they would rather just exchange it. quote: Brad Miller I would've upgraded the CP50 and added a dts6-d or XD10 with some cat280s for real SR. The end result would've beat the dts6-ad hands down. So since you already have a CP50, try and get your money back on the 6-ad and trade it in for a 6-d or XD10 and upgrade the CP50. I'm pulling a fully upgraded CP-50 on Tuesday to install a CP-500D in its place for Star Wars. This 50 has been plagued with all sorts of problems for the last couple of years. Today upgrading a 50 to SR and split surrounds is not as economically feasable as it may seem, unless you have access to a stash of used boards. In many cases the power supply will also need to be upgraded to handle the extra current draw and thats another added expense, some forget about the supply and then have an added problem!. Expect to spend at least 2500.00 plus labor to do it. The upgraded CP-50 is somewhat of a pig to properly set up but certainly not unreasonable. A used CP-65 would be the better option. Personally I would be selling the guy a new CSP-1200 and XD-10 at the special combo price, this is about the best bang for the buck there is today and you have a processor with superior performance to anything else available today. The new USL digital processor has possibilities but for me thats a wait and see thing as I've had poor luck with digital stuff from USL in past years. Its also priced in a funny price range where for another grand you get ALOT better processor, or for a grand less you still get a really decent processor. Mark  |  IP: Logged Fred Georges Master Film Handler Posts: 257 From: Lombard, IL, USA Registered: Jun 2000 posted 05-15-2005 12:11 AM                     Mark, I've one theatre that uses a 6AD with no problems yet and the owner got what He paid for. I'm always interested in threads about problems with them. I would never comment or advise on something I'm not very familiar with so I wouldn't advise one way or another. So the consences is the 6AD is a piece of Crap. Beat it up all you want but, the Man came here for help with a problem & being told the 6AD is Crap, with no remedys offered to Help Him out is elitist & boorish (MY personal opinion). Now you've made a good, proper recommendation and now He Has some tangable advice to chew on.  |  IP: Logged Maddison Lake Film Handler Posts: 18 From: Hayesville, NC, USA Registered: Dec 2004 posted 05-15-2005 01:36 AM                     WOW, Film-Tech is a great place to make new friends! JK Thanks for all the advice! Ill take it and start the fixing ASAP! I will reply updates to what I have found out. Thanks all! -Maddison  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 05-15-2005 02:55 AM                     6AD's had a big problem with that DSP board (the second board) for some odd reason. When I was at Edwards, we had 8 of those creatures, with 5 units having failed DSP boards (which were replaced), then two complete unit replacements (with no problems from DTS on this one with exchange...) 6AD's - true, do the upgrade to the 10X unit. I'm more happier playing with 6D player units-easy to fix and upgrade. -Monte  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 05-15-2005 08:08 AM                     My biggest beef with the 6AD aside from all the problems is that even when it does work the analog section literally awful. Even the inexpensive little Smart Mod 8 is superior, and its only about $1200.00. Mark  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 05-15-2005 08:29 AM                        I had once on my PC that I can hear the motor and the head of the CD rom spinning and moving, in the output sound. Turned out that the audio out of the cd player was disconnected and the cable was touching the chassis of the computer. Check if you have some loosing cables inside the DTS. But if the unit is 1 month old does not DTS replace it for free immediately?? I would ask DTS before spending time on that! Let us know Antonio  |  IP: Logged David L Parlier Film Handler Posts: 23 From: Franklin, NC, U.S.A. Registered: Oct 2003 posted 05-15-2005 10:42 AM                        Well hello Maddison! quote: Maddison Lake Hi i'm a tech and yes i do have permission. Interesting...so you are a tech now! Since you recently purchased the equipment I was just curious on why you decided to choose the DTS-6AD oder the XD-10? Although, I am my no means a tech I have worked with both and if you are going DTS the XD-10 seemed like the easy decision. Just for the simple fact that you load your disks on the harddrive. We have had our XD-10s for well over a year and besides one defective unit upon arrival (which DTS overnighted a new one) we have had no problems. Besides being a little cheaper is there any benefits to going with one of the older models? Just wondering because we are getting ready for another sound upgrade. Didn't you guys also purchase a SDDS system? Hows that working for you. Anyways I would agree with Antonio and Mark and if the unit is only a month old contact DTS and check on a replacement. On the one we had defective DTS did not want us trying to repair it ourselfs and we had a tech from Shaver Sound. Dave  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 05-15-2005 12:20 PM                        If the unit was old, I agree with Maddison to try by himself because have it repaired. But since DTS has been always available to replace the entire unit when defectice during warranty... Bye A  |  IP: Logged Maddison Lake Film Handler Posts: 18 From: Hayesville, NC, USA Registered: Dec 2004 posted 05-15-2005 01:27 PM                     quote: David Parlier -------------------------------------------------------------------------------- Interesting...so you are a tech now! -------------------------------------------------------------------------------- I myself find it interesting that YOU find it interesting! I try and keep this theatre over here the best operation possible with what I have to work with. We have a couple of SDDS units that unfortunately work too poorly for me to put them in front of an audience. The DTS-6AD was purchased as a decent upgrade from the SDDS and the ease of use it is. The purchased unit was highly recommended from the tech I work under. He has had great experiences with this unit and hasn't had too many problems with them, he does recall several problems that a similar situation has happened to other theatres as what’s happening to us. ANYWAY, I agree with Brad about the setup, I believe it would probably be a good idea given we need lots of drive on the SR for the large size of our theatre (500 seats) and the cat280 would probably give us the punch we need. I don't know how reliable the cat280's are, i have only dealt with a couple before and they were 70 MM houses. The overall point for customer satisfaction is: If someone pays to see a film, they should be given good sight and sound EVERY TIME! Now about the XD10's, I WILL look into them further and consider all options. I know you guys at Ruby have had good experiences with them. I heard of a theatre having some troubles with the computerized hard drive system that the unit carries, but I dont know if that was just a bunch of crap. But no matter how expensive the equipment you buy, if it was made, it can break! Although I really do like how the 6AD is an ALL in one! (this is the only thing that is turning me off about the cat280) I was panicked that this happened only 4 days before the Star Wars release, eh, ya got to deal with what ya got. If someone can give me some background info on the Cat280 it would be GREATLY appreciated. -Maddison  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 05-15-2005 01:31 PM                     The only real problem... and it is a real problem that lurks 24/7 is to never shut it off diring boot up. Doing so may corrupt the HD and it is not a recoverable corruption. One of Linux's disadvantages I assume...... We have had several XD-10 failures, all were immeduiately replaced by DTS. P.S., I could make your Sonys work just fine!! Mark  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 05-15-2005 01:34 PM                     You can use an outboard SR adapter with reel SR cards  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 05-15-2005 02:35 PM                     The 280s are completely reliable, as I've never even heard of one failing. They just slide into your CP50 in place of the cat222 cards. The only adjustment from that point is to up the gains 3db on your 117/517 cards and lower the gains 3db on your dts player.  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 05-15-2005 02:51 PM                     If doing that upgrade the powersupply as the cp50 will have trouble keeping the rail voltages up especially if the 500 serries cards are added  |  IP: Logged David L Parlier Film Handler Posts: 23 From: Franklin, NC, U.S.A. Registered: Oct 2003 posted 05-15-2005 02:55 PM                        Maddison quote: Maddison Lake I try and keep this theatre over here the best operation possible with what I have to work with. I am with you on that...you know my wonderful budget / equipment over here. Well if you need any help just give me a call. I would be more than happy to drive over and give you a hand. Would not want you guys to be without digital for Star Wars. - Dave  |  IP: Logged Maddison Lake Film Handler Posts: 18 From: Hayesville, NC, USA Registered: Dec 2004 posted 05-15-2005 02:56 PM                     How big of a power supply?? -Maddison and BTW, thanks for the help option Dave, BTW have you guys sold out for Star Wars??  |  IP: Logged

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