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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » No heads on the reels (Page 2)

 
This topic comprises 2 pages: 1  2 
 
Author Topic: No heads on the reels
Kat Baggett
Film Handler

Posts: 23
From: Citrus Heights, CA
Registered: Feb 2002


 - posted 03-04-2008 02:15 AM      Profile for Kat Baggett   Email Kat Baggett   Send New Private Message       Edit/Delete Post 
Ok, time for an update on the problem.

We received the print via DHL, zip tied cans and all. There was a total of one head on the print still attached to the tailout reel one, the rest of the reels had neither head or tail and they were not in the cans. Called Technicolor Thursday night they informed me that they would call me and let me know when they had an ETA for a replacement. But they did fax me the heads and tails, and with the description supplied to me on the phone was able to get it put together in correct order.
During buildup the print was found to be all scratched...clear through to the base...ouch...called Technicolor back to request a new print, after being on hold for 20 min, was told that the studio was putting a hold on all requests for replacement reels and prints and it would be at least a week before I could get anything...
Such is life at a small 3 screen, thankfully most of the scratches aren't all that noticable due to being in the desert..lucky for me...

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 03-04-2008 12:14 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Is there a green dot on the shipping can label showing that it had been inspected? If there was a zip tie on the latch, then it SHOULD have been inspected. That green round sticker (with a date written on it) shows that someone opened the cans and inspected the first 20 feet of each reel.

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Kat Baggett
Film Handler

Posts: 23
From: Citrus Heights, CA
Registered: Feb 2002


 - posted 03-05-2008 01:06 AM      Profile for Kat Baggett   Email Kat Baggett   Send New Private Message       Edit/Delete Post 
Will check tomorrow and let you know, had a suck ass day today, the new projection kid on the block managed to fall down the stairs just after we got there..oh well...shipped him off to the local ER and tomorrow is another wonderful day in Tiburon.

Kat

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 03-05-2008 04:04 AM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
Since I have very little experience with first run commercial exhibition, let me ask this: isn't in the film company's best interest to make sure the exhibitor who is going to return 90% of each ticket sale to them actually gets to put their picture up on the screen? Doesn't that give the exhibitor some powerful leverage in a case like this?

After getting a runaround from Technicolor, why not go the other route? Call Paramount and tell them you are getting no satisfaction from Technicolor and that the print you have is unacceptable. Tell them you won't play it until they get an acceptable print to you. Every day the exhibitor doesn't put that picture on the screen, that's a day where the studio gets 00% for that title. Can't the exhibitor also say, if the distrib can't get him a play-able print by such and such a date, he's going to pulling the picture entirely. If even a few theatres did or even threatened this, the studios would have to sit up and take notice and put pressure on Technicolor to do their job....at least one would think.

I just don't understand why the equation is so lop-sided. The exhibitor seems not to get any say in the deal. Has NATO or even a single chain ever made a studio sign THEIR master contract if they wanted their picture to play on their screens? Or has any exhibitor even amended or added a rider to the studio's master contract? We do live shows and that's the way contracts are finalized. The act sends a contract to us, we cross out stuff we will not agree to, add riders for stuff we want, then we send it back to them. They make notes and send it back to us until at some point both parties come to a contract they both can live with. That's negotiating and how contracts in other segments of the industry are arrived at. I don't see why exhibition doesn't engage in the same kind of hard-nose give and take rather than the NATO approach of grabbing both ankles and biting down on a towel.

How bout a clause something like, "prints have to arrive scratch-free and ready for projection, leaders in tact and attached, or the theatre has a right of refusal without it being construed as breach of contract"? The theatre would then have the choice of playing the title only if and when an acceptable print arrives, or if the distributor couldn't supply an acceptable print, the theatre could cancel the booking altogether, again without penalty.

Naturally a theatre is not going to refuse prints on a whim because it's in its best interest to play first run titles, but I think it should also have the ability to refuse a booking if the distrib can't supply a reasonably acceptable product.

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Chris Slycord
Film God

Posts: 2986
From: 청주시, 경북도, South Korea
Registered: Mar 2007


 - posted 03-05-2008 10:41 AM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
Frank,

What I'm saying goes along with your negotiation note:
The studio wouldn't allow the contract to say that the exhibitor would be given the choice to run it when the decent copy arrives. They would put in something to the effect that if an acceptable copy is furnished during the agreed upon play-dates then the exhibitor is required to show it.

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Bill Enos
Film God

Posts: 2081
From: Richmond, Virginia, USA
Registered: Apr 2000


 - posted 03-05-2008 01:24 PM      Profile for Bill Enos   Email Bill Enos   Send New Private Message       Edit/Delete Post 
The only thing the zip tie on the latch means is that somebody put it on.

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Jonathan M. Crist
Jedi Master Film Handler

Posts: 531
From: Hershey, PA, USA
Registered: Apr 2000


 - posted 03-05-2008 01:43 PM      Profile for Jonathan M. Crist   Email Jonathan M. Crist   Send New Private Message       Edit/Delete Post 
No Country was Miramax and handled by TES.

Correct me if I am wrong (prehaps Brad Miller who has visited the Technicolor facility can verify this) but as I understand it there are various "levels" of inspection depending on the what the distributor is willing to pay for and (to a certain extent) who the recipient theatre is (first run, second run, repetory etc).

It is my understanding that the level of inspection service (for that print, or release or company as the case may be) is sometimes denoted by the color of the sticker appended on the outside of the orange cans. I believe there are green, orange, yellow (and possibly some other) colored stickers.

Again as I understand it the service level varies from a full hand inspection of every frame of each reel, to the first 20 feet of each reel, to simply opening the cans and counting if there are the required number of reels.

Of course the fact that a distributor got charged by TES for an inspection doesn't mean that it actually occurred.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 03-05-2008 02:58 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote: Frank Angel
the exhibitor who is going to return 90% of each ticket sale
Frank - I agree with everything in your post, except that 90% is incorrect. What the film co. gets is 90% of the gross after the house allowance has been deducted, or (usually) 70%, whichever is higher. The 90% thing only kicks in if the film is a great grosser. And that's only for the first week or two, except in the case of gigantic blockbusters.

Some companies (WB and Disney in our case) are using a flat percentage that is calculated after the film has finished its first run, usually around 59% or so.

I think in general, if you were to average it out, exhibition pays about 55% of ticket sales to film rental.

[ 03-06-2008, 09:48 AM: Message edited by: Mike Blakesley ]

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Brad Allen
Jedi Master Film Handler

Posts: 688
From: Evansville, IN, USA
Registered: May 2000


 - posted 03-05-2008 09:54 PM      Profile for Brad Allen   Email Brad Allen   Send New Private Message       Edit/Delete Post 
quote: Frank Angel
Since I have very little experience with first run commercial exhibition, let me ask this: isn't in the film company's best interest to make sure the exhibitor who is going to return 90% of each ticket sale to them actually gets to put their picture up on the screen? Doesn't that give the exhibitor some powerful leverage in a case like this?

After getting a runaround from Technicolor, why not go the other route? Call Paramount and tell them you are getting no satisfaction from Technicolor and that the print you have is unacceptable. Tell them you won't play it until they get an acceptable print to you. Every day the exhibitor doesn't put that picture on the screen, that's a day where the studio gets 00% for that title. Can't the exhibitor also say, if the distrib can't get him a play-able print by such and such a date, he's going to pulling the picture entirely. If even a few theatres did or even threatened this, the studios would have to sit up and take notice and put pressure on Technicolor to do their job....at least one would think.

I just don't understand why the equation is so lop-sided. The exhibitor seems not to get any say in the deal. Has NATO or even a single chain ever made a studio sign THEIR master contract if they wanted their picture to play on their screens? Or has any exhibitor even amended or added a rider to the studio's master contract? We do live shows and that's the way contracts are finalized. The act sends a contract to us, we cross out stuff we will not agree to, add riders for stuff we want, then we send it back to them. They make notes and send it back to us until at some point both parties come to a contract they both can live with. That's negotiating and how contracts in other segments of the industry are arrived at. I don't see why exhibition doesn't engage in the same kind of hard-nose give and take rather than the NATO approach of grabbing both ankles and biting down on a towel.

How bout a clause something like, "prints have to arrive scratch-free and ready for projection, leaders in tact and attached, or the theatre has a right of refusal without it being construed as breach of contract"? The theatre would then have the choice of playing the title only if and when an acceptable print arrives, or if the distributor couldn't supply an acceptable print, the theatre could cancel the booking altogether, again without penalty.

Naturally a theatre is not going to refuse prints on a whim because it's in its best interest to play first run titles, but I think it should also have the ability to refuse a booking if the distrib can't supply a reasonably acceptable product.

Frank I also agree with your points, but the truth is the film co's really don't seem to care at all these days. Once upon a time a "miss-out" was a huge big deal, they don't even blink an eye today. We are the bottom of the feeding chain behind video, ppv, and such. (A miss-out is when a print doesn't arrive in time for the first performance of the first day of the run).

Heck Warner Bros for the past couple of years doesn't even care if they book a print at all in another theatre after the first run is finished.

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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002


 - posted 03-05-2008 10:16 PM      Profile for John Hawkinson   Email John Hawkinson   Send New Private Message       Edit/Delete Post 
Jonathon: "Again as I understand it the service level varies from a full hand inspection of every frame of each reel, to the first 20 feet of each reel, to simply opening the cans and counting if there are the required number of reels."

No (but close). Everything is supposed to get the 20-feet "Quality Check" inspection.

--jhawk

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 03-05-2008 10:35 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
That was the policy as of like 3 years ago...it may have changed. They may now offer a "ship only" level of service to be more price competitive with DFS.

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Carl Martin
Phenomenal Film Handler

Posts: 1424
From: Oakland, CA, USA
Registered: Feb 2002


 - posted 03-06-2008 04:17 AM      Profile for Carl Martin   Author's Homepage   Email Carl Martin   Send New Private Message       Edit/Delete Post 
so if they do this check of the first 20', can one expect fingerprints and dust at the start of every reel? kind of like when they tape-splice trailers at the head of reel 1....

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 03-06-2008 09:50 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote: Brad Allen
the truth is the film co's really don't seem to care at all these days. Once upon a time a "miss-out" was a huge big deal, they don't even blink an eye today. We are the bottom of the feeding chain behind video, ppv, and such.
I agree they don't care as much as they used to, but it's not because we're at the bottom of the chain. It's because instead of 300 or 400 prints working, they have 3000 or more. So one miss-out is not as big a deal, percentagewise. Especially if a given venue has 3 or 4 prints of a title.

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Bill Enos
Film God

Posts: 2081
From: Richmond, Virginia, USA
Registered: Apr 2000


 - posted 03-06-2008 11:51 AM      Profile for Bill Enos   Email Bill Enos   Send New Private Message       Edit/Delete Post 
If their experience with the exhibitor meant anything they would send us only the best prints in the warehouse because I reject anything that isn't in very good condition. TES seriously balks at replacing a print that won't play SRD but is otherwise OK. They tell us to just play it in SR analog, that it makes no difference, it sometimes takes two steps up the chain from the first phone contact to get a replacement print for that reason.

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