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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Help! My onscreen image looks too good! (Page 2)

 
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Author Topic: Help! My onscreen image looks too good!
Andy Bajew
Expert Film Handler

Posts: 136
From: Bellaire, Texas
Registered: Jun 2009


 - posted 08-21-2009 02:51 PM      Profile for Andy Bajew   Email Andy Bajew   Send New Private Message       Edit/Delete Post 
Off topic, but I had a lady run out of the theater one time saying we are trying to make them deaf. She said it was too loud so I went into the theater to check the sound--went to the booth and turned it up more because it was too quiet.

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Chris Slycord
Film God

Posts: 2986
From: 청주시, 경북도, South Korea
Registered: Mar 2007


 - posted 08-21-2009 02:58 PM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
I had a similar occurrence long ago where someone repeatedly had come out complaining that the sound was way too loud and the guy running the booth kept on turning it down. A couple of us went in with the guy and while I could barely make out the dialog because it was so quiet, this guy was wincing in pain claiming it was unbelievably loud. We gave him a refund since it was obvious we were never gonna be able to make it quiet enough for him with anyone else able to hear anything.

Now I've come to realize that the guy likely had a hearing aid that wasn't calibrated correctly.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 08-21-2009 03:03 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
quote: Scott Norwood
As for image brightness, there is a certain threshold for me, above which the image "pops" and below which it looks flat and lifeless. This is around 14fL. Anything less just looks ugly. There is a huge difference for me between 12fL and 16fL.
Yeah, a couple of mine really attract the eye. You can just stare at them because they look so good. The larger (LOL) auditoriums are dimmer and don't look anywhere near as nice, especially with our ancient 1940's lenses. Yet they are still "too bright" if the DM is to be believed.

As for sound, I used to get a lot of complaints when I first started, but I don't any more since I fixed those issues to the best of my ability given the speakers they have (JBLs with internal crossovers as big as your head).

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Robert E. Allen
Phenomenal Film Handler

Posts: 1078
From: Checotah, Oklahoma
Registered: Jul 2002


 - posted 08-21-2009 03:10 PM      Profile for Robert E. Allen   Email Robert E. Allen   Send New Private Message       Edit/Delete Post 
FWIW contratulations on your "Hot" screens Joe. Most multiplexes I've been in were way too "cool". I suspect the multiplex operators are trying to save money on xenon lamps. Never had complaints about the light in the carbon arc days.

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Bill Bright
Film Handler

Posts: 25
From: St. Petersburg, Florida
Registered: Oct 2003


 - posted 08-21-2009 03:30 PM      Profile for Bill Bright   Email Bill Bright   Send New Private Message       Edit/Delete Post 
quote:
Like ANYONE could hear a 1 dB difference...HA!
Perhaps his ears were manufactured by Dolby?

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 08-21-2009 03:40 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
quote: Robert E. Allen
I suspect the multiplex operators are trying to save money on xenon lamps.
Maybe. They do seem to be in some financial straights or something just by judging what is going on. They told the manager to cut my shifts down to two days a week so I could just build, break and change trailers/ads. No time for any booth maintenance at all. They specifically wanted to reduce booth hours, yet our attendance has been up.

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Robert E. Allen
Phenomenal Film Handler

Posts: 1078
From: Checotah, Oklahoma
Registered: Jul 2002


 - posted 08-21-2009 11:44 PM      Profile for Robert E. Allen   Email Robert E. Allen   Send New Private Message       Edit/Delete Post 
quote: Joe Redifer
No time for any booth maintenance at all. They specifically wanted to reduce booth hours, yet our attendance has been up.
Now there's some great logic for you. Put the "heart" of your theatre in a risky position and expect to maintain business.
[Confused] [thumbsdown]

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Charles Greenlee
Jedi Master Film Handler

Posts: 801
From: Savannah, Ga, U.S.
Registered: Jun 2006


 - posted 08-22-2009 02:42 AM      Profile for Charles Greenlee   Author's Homepage   Email Charles Greenlee   Send New Private Message       Edit/Delete Post 
No, but I did get comments after I'd been there a while, and a few adjustments to the bulb focuses, that our pictures look better. One would be amazed when you actually adjust things properly, clean up the reflectors, and lenses, and port glasses, and films. I have gotten complaints about the booth cleanliness, being not so good. But hey, I'm more worried about what hits the screen and comes out of the speakers than I am how the booth looks. I'll handle that after I'd cleared up the cataracts on the optical readers, cleaned and lubed the film path, the film, cleaned the nasty platters, the afore mentioned reflectors, lenses, port glasses, etc. There was a marked difference in quality of picture and sound from when I started, to a few weeks into my job. Also, cleaning and lubing the projectors for the first time in years also quieted them, and thus less purring you hear in the auditoriums. They commented on how much better the picture looked, but also had to complain about my booth. I was like "Hey look, I've been here 2 weeks. Give me time." But you know, upper management has to find something to complain about, or they wouldn't be doing their job.

BTW, I wasn't even certified level 1 yet, and regal requires you to be level 4 before even thinking about doing anything with the bulbs.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 08-22-2009 04:18 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
That Regal certification thing is weird. I guess it might be a decent idea or at least a good intention, but I don't put too much faith in it judging by some of the Regal presentations I have seen. They aren't any better than other chains when it comes to their projection booth employees (exceptions will always apply so please don't take offense if you are actually good), so I don't think that it is really very beneficial, at least not in this town. Sometimes I wish there were a real Film-Tech training program, but I think it is too late for that since film is going bye-bye in many venues and so little importance is being place on its handling. Anyone who managed to touch the leader to the floor when threading would automatically fail. [Big Grin]

Oh, they did mention my clean projectors, but somehow the lamphouse door hinge dust still interferes with the quality of my presentation and customers are less likely to return as a result. [Roll Eyes] I guess if I get a compliment, I must also get backhanded in the face to bring me back down where I belong. I am actually amazed that my projectors weren't "too clean", though.

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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002


 - posted 08-22-2009 10:44 AM      Profile for John Hawkinson   Email John Hawkinson   Send New Private Message       Edit/Delete Post 
Scott said, "I thought that 1dB was, by definition, the smallest perceptible difference in loudness."

What?! [Confused]

How could you think that?

The deciBel is one tenth of a Bel, which is just the ratio of the logarithms of two power levels.

That is, one Bel is log10(P1/P0), and one deciBel is 10*log10(P1/P0).

(That's for power or intensity. For voltages, because they are squared to get power, a dB is 20*log10(V1/V0), which is 10*log10((V1^2)/(V0^2)) => 10*log10((V1/V0)^2) => 10*2*log10(V1/V0) => 20*log10(V1/V0)).

For that simple mathematical expression to by definition be the smallest perceptable difference would be really weird. It would require an extreme mathematical elegance about the human body that probably necessitates intelligent design [Smile]

Anyhow, I think it's generally accepted that most people can distinguish a volume level of about 3 dB. I'm sure there's plenty of variation, though, and it probably depends on the program material and the how trained the person is.

--jhawk

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 08-22-2009 12:48 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
True though, 1dB difference is a decent jump.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 08-22-2009 06:11 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Actually John...1dB in SPL is indeed considered the resolution of typical human hearing. 3dB is a sizable jump that even people not paying attention to will notice. It also happens to be a doubling in power. 10dB is another magical number...not only is it 10 times as much power but it sounds 10 times louder (or quieter) too.

There are many oddities in the world some human based...some physical. My personal favorite is the expression i^i (eye to the eye). It is equal to e^(-Pi/2). To have i, e and Pi all have a relationship to each other is a nifty one. A Complex, and two irrationals and all are key to most scientific numerical expressions.

Steve

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Tim Reed
Better Projection Pays

Posts: 5246
From: Northampton, PA
Registered: Sep 1999


 - posted 08-22-2009 07:11 PM      Profile for Tim Reed   Author's Homepage     Send New Private Message       Edit/Delete Post 
quote: Louis Bornwasser
it's all about power, control, and ego. I think they actually resent competence.
They have to justify their jobs. Most probably wake up every day worried sick that today will be the day they will be outed; that it will be discovered they really don't know anything or have any talent, and their trip on the gravy train will come to an end.

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 08-22-2009 08:49 PM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
Thanks, Tim!

Steve: the 1 db mark is the mathematical enumeration of the result of many (hundreds, thousands) of test volume changes conducted by Bell Labs way back there (1920's?). The average, non technical person can just perceive 1 db as the smallest change that is apparent Louis

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 08-22-2009 08:56 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Louis, I think that is pretty much what I said.

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