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This topic comprises 4 pages: 1 2 3 4
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Author
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Topic: Dolby CP500 Password
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Lonny Jennings
Film Handler
Posts: 10
From: Boston, MA USA
Registered: Feb 2000
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posted 06-28-2015 11:37 PM
You all pretty much got it right. I guess multiple foggy memories equals a crystal clear picture.
Dynamic loader was used several times to upgrade the Dolby Digital playback units; DA10, DA20, CP500, CP650. It could but, never was, used to update the firmware of the CP500 itself. After much discussion I finally decided that it was too risky to do that. Besides the aforementioned quandary of upgrading a processor's operating system without the tech's knowledge or consent there was the hopefully unlikely but, possible, scenario that the upgrade package would be flawed and cause all of the CP500's to fail. You would still have bypass operation and playback from the analog track but, it would be probably a couple of weeks before a patched version would restore all of them back to working order. This was simply unacceptable and so it was never done or even considered. One little detail to consider about the dynamic loader system: there was no on/off switch. If there was a new firmware package on the film soundtrack there was no way to prevent it from being loaded into the unit for good or bad!
The DA10 was capable of being updated multiple times and was. It did, however, have one episode of a flawed firmware update via dynamic loader. I've long since forgotten the title of the film but, after several DA10's in the LA area ran the film and got upgraded (on Friday afternoon, of course) they started exhibiting load pops and snaps during the Friday evening shows. It was determined that there was a glitch in the new firmware and the Dolby guys in the LA office went out to deal with it.
In both the DA10 and the DA20 (that includes the CP500, of course) there was always a “backup” copy of the Dolby Digital firmware called the baseline copy. This was an image of whatever the current version of firmware was at the time the unit was built. It was separate from the “running” version and could not be updated by dynamic loader. It was designed into the system for exactly this failure scenario. It would get the unit up and running again, albeit with an older version of firmware, but you could get by until a patched version was created and put on later titles for patch/upgrade. On either the Cat. No. 609B card in the DA10 or the Cat. No. 673 card in the DA20/CP500 you turned the small rotary switch to the bottom position and that would load the baseline copy. It did not, however, stop it from receiving any more dynamic loader updates. Whenever the patched version was released and put on a soundtrack the DA would be updated when that title was played. Dolby would keep track of who had the flawed version and after we were sure that it had been correctly upgraded the switch would be returned to the “0” position and the now patched version of the firmware would load and run. Dynamic loader was a good system that did work several times over the years without problem apart from that one episode and even then, the baseline backup saved the day.
That one episode however, was NOT because it was specifically DA10 code. It could just as easily have occurred in the DA20 package. Due to the considerably greater numbers of DA20's even then it was fortunate that it was only the DA10 package that was flawed but, it wasn't an inherent flaw with the DA10 itself or the dynamic loader concept.
However, shortly after that it was decided to stop supporting the DA10 and we proactively replaced all of them with DA20's at no cost to the customers This was done, not because of any limitation in the DA10 but, because it was decided that it was cheaper to get rid of all the DA10's than to continue having engineering write two versions of code, one for each design. Besides the obvious differences in the number and type of DSP boards between the units it also required two, totally different firmware packages to be written and then extensively tested. It just came down to practical economics to replace the DA10's and just write one version of the updates for the DA20/CP500 only.
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