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» Film-Tech Forum ARCHIVE   » Community   » The Afterlife   » What is wrong with my Blue Ray player (s) (Page 2)

 
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Author Topic: What is wrong with my Blue Ray player (s)
Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 02-12-2012 08:06 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Thus far, our Sony BDP-S5x0 players have been pretty solid for us. One can also get the icons off the screen with them too.

I'm still waiting for a real professional BluRay player...thus far, all have been consumer jobs with a rack kit.

-Steve

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Victor Liorentas
Jedi Master Film Handler

Posts: 800
From: london ontario canada
Registered: May 2009


 - posted 02-12-2012 08:45 PM      Profile for Victor Liorentas   Email Victor Liorentas   Send New Private Message       Edit/Delete Post 
One thing to keep in mind with Blu-ray and buying new movies in the future is the firmware updates never seem to stop.

So I would suggest trying a firmware upgrade on the Panasonic.
On my Sony ps3 it is very easy.With everything on,Sony menu on screen,I connect the internet cable to the player and it shows on screen and walks you through the procedure.I am guessing the Panasonic will do the same?
It's very simple on the ps3 anyhow.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-13-2012 12:41 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Oh how I wish the blu-ray standard mandated some sort of no-bs playback option, stripped of all but a text menu directory. It would never need "firmware upgrades" and would put an end to all of the cutesy bullshit that makes me detest the blu-ray format.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 02-13-2012 12:59 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
It definitely seems wrong that after I pay for a disc that they disable my buttons that allow me to not watch the ads that I don't want...I just want to see the movie.

Heck this may be a reason some people don't get the legit discs...they want to avoid the harassment that are the ads before the main menu comes up.

-Steve

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 02-13-2012 03:46 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
A legitimate reason for piracy right there.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 02-13-2012 05:46 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
Claude - to be fair, a lot of modern consumer electronics products do need their firmware updated regularly, and I don't think it's completely unreasonable for Panasonic to expect the customers of their BD players to do this (or at least, accept that if they don't, they will encounter an increasing list of discs they can't play). I recently went through this saga with my Blackberry mobile phone (when I switched phone companies but kept the same handset, the new phone company needed the phone to have a newer version of the software in it), and the process took half a day out of my life, all told (including a bizarre phone conversation with someone in a Mumbai call centre who had a thick Indian accent but insisted that his name was Dave and that he was a Manchester United supporter!).

The advantage of this is that manufacturers can add new software functionality and iron out bugs without you having to buy a whole new machine, but the downside is that you have to faff about updating the software every now and again.

My fiancee had this problem with her BD player (sorry Brad, but it's a Sony!) about a year ago - it wouldn't play whatever was the latest thing she got from Netflix. So I bought her a 30-foot ethernet cable. We managed to tuck most of it out of sight behind furniture, and connect the thing permanently to her router. Every so often the player announces that it needs to update, does so, reboots and off it goes again. If you can stand it, my advice would be to do something similar.

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Claude S. Ayakawa
Film God

Posts: 2738
From: Waipahu, Hawaii, USA
Registered: Aug 2002


 - posted 02-13-2012 05:09 PM      Profile for Claude S. Ayakawa   Author's Homepage   Email Claude S. Ayakawa   Send New Private Message       Edit/Delete Post 
Thanks for your suggestions, everyone. I actually have no problem with Panasonic because that is the reason I bought a 2nd machine a little over a year after I purchased my first player. The thing that angered me very much last week was when the girl at the Panasonic customer service department insisted I provide her with the current Version number of the firmware in both of my machines now. I feel the information she is asking is not relevant because I did not have to provide Panasonic with it when I got a current firmware update about a year after I purchased my first machine.

-Claude

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Frank Angel
Film God

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From: Brooklyn NY USA
Registered: Dec 1999


 - posted 02-13-2012 06:58 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
First off, I understand how you would need firmware upgrades for NEW blu-rays that you purchase, but why would you need an upgrade to play a disc that played before? Either the firmware works for a particular disc or it doesn't. Unless it has a built in date clock to make it stop after such and such a date, if it played a disc once, it should always play that disc, no?

And Claude, don't judge Panasonic by some half-wit they have answering the phones. With most of these companies, people in customer service are the weakest link by far. And how are you supposed to know what the firmware was when the machine was purchased? You should have just looked at the menu to see what the current firmware is and given her that number, as if it would make any difference.

Do they really want people to have to jump through these kinds of hoops to make their hardware work? Half my relatives are 12vers -- all the electronics that they own flash 12:00. How will these people ever be able to update firmware if they have to find numbers from the first version when they purchased the device? Some can't even find the manual. It's needlessly idiotic.

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Chris Slycord
Film God

Posts: 2986
From: 청주시, 경북도, South Korea
Registered: Mar 2007


 - posted 02-13-2012 07:19 PM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
quote: Frank Angel
why would you need an upgrade to play a disc that played before? Either the firmware works for a particular disc or it doesn't.
1) The firmware could have a bug that is intermittently triggered even with the same disc.
2) It's possible to play a disc on one firmware, update it later since a new disc came out, then find out that the old one fails on it (since they can't try out every single disc out there).

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Mark Ogden
Jedi Master Film Handler

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From: Little Falls, N.J.
Registered: Jun 99


 - posted 02-13-2012 07:31 PM      Profile for Mark Ogden   Email Mark Ogden   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
It definitely seems wrong that after I pay for a disc that they disable my buttons that allow me to not watch the ads that I don't want...I just want to see the movie.
After you put the disc in, wait for it to spin up with your finger on the STOP button. The split-second the player's screen saver drops (or just before, if you can time it correctly), push STOP, wait for the screen saver to return, push STOP again, then push PLAY. It should go right to the movie without all the ads and bullshit beforehand.

This works on almost every disc I try it on.

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Scott Norwood
Film God

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From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 02-13-2012 09:27 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
quote: Frank Angel
First off, I understand how you would need firmware upgrades for NEW blu-rays that you purchase
I don't. Why would anyone make a disc that cannot be played with the most basic firmware possible? I understand if certain "special features" (which a whopping 1% of the audience actually use) might require updated firmware, but I really don't get why simply playing back HD material (which the player was designed to do from the beginning) would require it.

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Jeff Taylor
Jedi Master Film Handler

Posts: 601
From: Chatham, NJ/East Hampton, NY
Registered: Apr 2000


 - posted 03-01-2012 09:46 AM      Profile for Jeff Taylor   Email Jeff Taylor   Send New Private Message       Edit/Delete Post 
I have a Samsung Blu Ray which is about a year old now. Yesterday I finally bought the adapter to hook it to the network for Netflix and it immediately launched into nearly an hour of upgrades. The only changes I could see after it finished were that Blockbuster and Pandora also showed up on the list of on-line services.

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Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001


 - posted 03-01-2012 02:16 PM      Profile for Bobby Henderson   Email Bobby Henderson   Send New Private Message       Edit/Delete Post 
The Blu-ray disc format has a few "catch 22" situations, with the firmware topic being one of the biggest.

I'd much rather have the capability of updating a player's firmware than not due to the potential of bugs.

Most DVD players had firmware that users could not update. If the player had problems the only solutions were to live with the problem, send it off for expensive repair or replace it with a different player. I spent over $400 on my first DVD player, a Sony unit with built-in Dolby Digital decoding and 5.1 analog outputs. I got less than 2 years of life from the thing before replacing it with a Pioneer 5-disc DVD changer (that lasted about 5 years before the carousel started crapping out). During playback the Sony DVD player would sometimes develop a lip sync problem with certain discs and the problem would worsen until audio and video would just hang. Sometimes pausing the disc would clear up the problem. Other discs, particularly any Warner Bros. DVD, would play perfectly. The Sony DVD player locked up on the layer change of the Criterion version of The Rock; that's when I bought the Pioneer DVD as a replacement. I don't know for certain, but I think the problem with that Sony DVD player could have been solved with a firmware update.

I think the Blu-ray player manufacturers are trying at least a little to make it easy to update firmware on Blu-ray players that is as long as the player is connected to the Internet. Sony's Playstation 3 will tell you a firmware update is available (or required) during start-up. I'm guessing quite a few Blu-ray player owners don't have their machines hooked online and that can make a firmware update a much bigger challenge to users who aren't very computer literate. The PS3 is still simple to update using a computer and USB thumb drive; just get the folders and file names organized correctly. I had to burn some strangely formatted CD-R disc to update the firmware on a Panasonic Blu-ray player (despite the machine having a SD card slot). Not a user friendly procedure.

Software-based Blu-ray players on computers can be a chore to update. Often it involves downloading and re-installing the entire software player application than merely applying a patch to it. I've had to do that a couple of times already with the copy of PowerDVD on my notebook computer.

Some firmware updates solve bugs or add useful, new capabilities to a machine. Unfortunately, it seems most Blu-ray player updates are merely updates to the Blu-ray copy protection system that lately just gets cracked and cracked again. I have to wonder why Hollywood even bothers. Movies are targeted the most by pirates during their theatrical release. The demand is going to drop once the video is available to rent or buy and drop farther still as the retail disc becomes cheaper to buy. It's easier and faster for me to rent something from a video store than spend hours downloading it and trying to successfully burn it to a DVD or Blu-ray. Lately Internet Service Providers have been sticking users with bandwidth limits and throttling connections. Overall, the act of downloading a pirated Blu-ray movie is pretty impractical.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 04-12-2012 02:26 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
quote: Bobby Henderson
I'm guessing quite a few Blu-ray player owners don't have their machines hooked online and that can make a firmware update a much bigger challenge to users who aren't very computer literate.
And also where the player is in use out of reach of an Internet connection. In the theatre at the university where I work, there is an ethernet jack in the booth, but in order to get from it to the Internet you have to go through all sorts of authentication crap first that the player simply cannot do: it requires settings and parameters to be reconfigured that are fixed and cannot be changed in any of the player's option screens. Thankfully there is an alternative, which is to download the firmware somewhere else, burn it onto a disc and then update the player with the disc; but there are probably many models of player which don't give you that alternative.

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