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» Film-Tech Forum ARCHIVE   » Operations   » Digital Cinema Forum   » problem with dolby showstore and showplayer (Page 2)

 
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Author Topic: problem with dolby showstore and showplayer
Kris Verhanneman
Expert Film Handler

Posts: 182
From: Belgium
Registered: Dec 2009


 - posted 07-16-2010 07:27 PM      Profile for Kris Verhanneman   Email Kris Verhanneman   Send New Private Message       Edit/Delete Post 
Hello, does the upgrade also removes the shows from the servers or is it only the keys that are removed?

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-16-2010 08:21 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
You lose it all unless you were on an earlier build of 4.2.x

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 07-16-2010 08:31 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
You don't loose content...I'm not too sure about the shows...also, on the media block upgrade, don't tick the little box in the lower right corner to "reinstall all components" unless you really want to reset EVERYTHING. That is the equivalent to "reset to factory defaults."

Since all of my 4.2.0s were on new installs...except maybe some test shows...there were no shows in them...honestly, I don't recall my test shows being wiped...but I could be mistaken.

Steve

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Pete Naples
Phenomenal Film Handler

Posts: 1565
From: Dunfermline, Scotland
Registered: Feb 2001


 - posted 07-17-2010 07:50 AM      Profile for Pete Naples   Email Pete Naples   Send New Private Message       Edit/Delete Post 
Never had shows or content lost after an update. However I've yet to do a 4.1.x to 4.2.x. A colleague has without any lost shows, content or KDM's though. Was a DSS/DSP100 combo.

KDM's yes, but only when going from 3.x to 4.x. Once you're on a 4.x version, the next updates didn't knock the KDM's off.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-17-2010 01:25 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
When going from 4.1.x to 4.2.x everything, shows included, is gone. At least they are the way I do it, as I am a big fan of starting clean.

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