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Author Topic: Drive Fail Rate
Ed Forth
Film Handler

Posts: 11
From: Syracuse, NY, USA
Registered: Jul 2010


 - posted 07-23-2011 01:46 PM      Profile for Ed Forth   Author's Homepage   Email Ed Forth   Send New Private Message       Edit/Delete Post 
Yes, I meant the drives that the features/trailers shipped on.

And yes, it's a Sony Projector. (Since we're one screen, I don't even have a server, just the projector's RAID for storage)

So hopefully it was just a fluke (although I think I'll just blame all you snooty first-run guys for breaking the drives. It wasn't enough to scratch up all my prints when we were doing film??? [Smile] )

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 07-23-2011 02:36 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
(...gee, that was a bit uncouth to post...) - we know better than to drop drives..

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-23-2011 03:25 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
quote: Carsten Kurz
They will probably then ship them in cushion envelopes instead of boxes.
Here in the US Deluxe has actually shipped drives in generic UPS document boxes. Yeah they placed a piece of bubble wrap in there, but that in no way will protect the drive. That was a TERRIBLE idea, but from a bean counter's perspective I see why they tried it. If UPS would pay for their shipping boxes, then that would be another dollar they could save. In the end though, the math is there that in no way would that actually save money due to the replacement drives they would have to buy and the panic "same day" freight shipments required for drives damaged in transit.

Deluxe is also the only company that still ships those HORRIBLE USB only antique drives. Until they all die, they will keep re-using them and re-using them. I wouldn't cry if those drives got accidentally dropped down a flight of stairs, then accidentally got dropped down a flight of stairs again. Those really should be taken out of circulation and CRU only drives shipped.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 07-23-2011 03:37 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
Yea, those "Addonics" units - totally horrible...looks like they're still using "hot swapping" sled units of a decade ago..

Cinedigm used to have a horrible USB one as well (the round edged blue ones..), but they got smart and eliminated those

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Ed Forth
Film Handler

Posts: 11
From: Syracuse, NY, USA
Registered: Jul 2010


 - posted 07-23-2011 06:16 PM      Profile for Ed Forth   Author's Homepage   Email Ed Forth   Send New Private Message       Edit/Delete Post 
quote: Monte L Fullmer
(...gee, that was a bit uncouth to post...) - we know better than to drop drives..

Just some friendly ribbing from the tail end of the distribution chain

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 07-24-2011 09:45 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Yea Brad... those bubble packed drives... I couldn't believe it the forst time I saw one. I thought they had just run out of shipping cases or something... but then another one arrived. Thankfully all but one fo the the drives I've seen arrive have worked. USB has to be kept an option and the switch to USB3 at the dcp level needs to start now. I don't think USB3 will be a bad way to ingest. You still will need USB just in case a drive case is bent and won't slide into the CRU bay.

Mark

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Adam Fraser
Master Film Handler

Posts: 499
From: Houghton Lake, MI, USA
Registered: Dec 2001


 - posted 07-24-2011 10:10 AM      Profile for Adam Fraser   Author's Homepage   Email Adam Fraser   Send New Private Message       Edit/Delete Post 
A bit off topic, but is Sony the only brand that you can run without a server for a single screen install?

Any disadvantages to running without a server or is it built into the Sony projectors?

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Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 07-24-2011 11:11 AM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
and going a little further off topic:
quote: Carsten Kurz
because they regularly find weird stuff,alien data, viruses, etc.
Does this mean there is potential for digital attacks on theatres?

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Chris Slycord
Film God

Posts: 2986
From: 청주시, 경북도, South Korea
Registered: Mar 2007


 - posted 07-24-2011 11:13 AM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
quote: Mark Gulbrandsen
I don't think USB3 will be a bad way to ingest. You still will need USB just in case a drive case is bent and won't slide into the CRU bay.
Devil's Advocate:
The people who are still using the USB-only drives Brad's complaining about are gonna take forever to use USB3... so it's all moot. [Smile]

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-24-2011 12:13 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Thank you Chris.

And also Mark, the cost to upgrade to cru drives to a USB3 connector...not going to happen.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 07-25-2011 12:50 AM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
quote: Adam Fraser
Any disadvantages to running without a server or is it built into the Sony projectors?

It's called a "media block", and it's located in the lower section of the unit below the light engine assembly.

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 07-25-2011 04:49 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
quote: Martin McCaffery
Does this mean there is potential for digital attacks on theatres?
Depends. So far, this kind of alien data would only be transferred to the drives when they are connected to a Windows machine, or in general, a machine with a popular OS with potential for virus spreading.
As most DCI servers run under Linux, there is little potential for any general viruses to have an effect on a server.
Also, these drives are usually mounted on the servers in a special way for ingest only, that is, usually only dedicated DCP content will be copied from it. Of course, if these drives automount, there could always be some remaining risks for contamination by the usual methods like buffer overflows in the mount mechanism, etc.

Anyway - to contaminate a cinema server, a virus would probably have to be tailored to the software that runs on the server. Not impossible to do, but I see no reason why anyone would invest this effort for the relative small number of potential targets and distribution methods.

Servers like the Doremi run from a write-protected flash disc, so there is even less risk that an infection would survive the next reboot.

There are some servers running under Windows, and there is a potential drive automount vulnerability that has been exploited widely by contaminated USB sticks. Don't know if that ever happened to a DCI server in the field. I would think that the server manufacturers will apply the necessary security fixes in these cases.

I would think that an online connection of the server is a higher risk, since from the network side, it just looks as another Linux machine with the usual set of network protocols - and potentially 24/7 vulnerability. Even if no specific attacks can contaminate the server, they could still cause some stirr on the network and interrupt a show. So a good firewall is mandatory.

I heard of cinemas having the servers connected to a plain-vanilla ADSL router with an open or badly protected WIFI. Not a good idea I guess.

- Carsten

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