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Author Topic: LD log memory failure Arnoud Edens Film Handler Posts: 7 From: The Hague, Netherlands Registered: Nov 2010 posted 08-13-2011 11:57 AM                     We see this problem still happening every now and then. It was supposed to be fixed in Doremi software 2.0.7, but it still happens. (Just not as often as before 2.0.7) The Doremi fix does work however, but as said it is important that nothing interrupts the downloading process. What we usually do is: - Switch off the projector - Ingest the fix (dcp2000_hotfix_odeticsd_dcasm-db_reset-1.0.0.pkg) on the server - Switch off the server - Switch on the projector to full power (not in standby, ICP/LD need to be active) - Switch on the server (only when the projector is finished booting) - Don't touch anything until the error on the projector disappears! It takes a little while after boot-up for the process to start, and doing things like loading a show can interrupt the process quote: Henning Anderson If this version mish match is not taken care, what will happen then?? I sometimes need to threaten them into action Nothing bad will happen. (that is, if is it an error about an incorrect version on the ICP?) I suspect the patch you ran on the projector was a patch to clean out the ICP filesystem. ICP's before version 3.0 had a bug in which a linux logfile (wtmp) is not correctly deleted/rotated. Eventually that will fill the entire filesystem, and if that happens you'll get errors on format changes, as the ICP won't load any more TCGD files. There's a patch available that simply deletes that log file to free up space. The ICP's report as their software version number the name of the release package last installed. Usually that will be the name of the software installation package. After 'installing' a patch like this (installing between '' as it doens't actually install anything but just runs a simple delete command) the reported version will be the name of the patch package. The Christie software sees that, and complains about the fact that the name is not the same as it should be for the installed Christie software package. The fix would be to simply 'upgrade' the ICP again to the same software version. If i were you i'd call your installer to do that, as ICP updates can be a bit temperamental, especially on Christies  |  IP: Logged

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