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Author Topic: Dolby DSS220/pricing
Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 08-24-2011 09:11 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
No Brad... the other 5% of the time we are ingesting media into the RAID. Not having down time!! 95% of the time is is reading back only.

Mark

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 08-24-2011 09:18 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Brad--there are too many factors involved to make a definitive statement, but a server that has any non-redundant storage is a total non-starter for me. The concept is laughable. The only way I could see this working is if it had some alternative way to boot in the event that the OS disk failed (e.g. in a multiplex it could be configured to boot off of the network by means of another server).

I'm really amazed that we are even discussing stuff like this. I would have hoped that the manufacturers would have figured it out years ago. They aren't building desktop computers for Aunt Millie to surf the web and send email. They are building systems that businesses will depend upon in order to serve their customers. If (when) the server fails, money is lost. And, as I understand it, the current key distribution system makes it difficult or impossible for a paranoid theatre owner to keep a spare server on hand to be swapped out in case of failure.

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Brad Miller
Administrator

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From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 08-25-2011 12:01 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Mark, you keep missing my point. That 5% you speak of is when the disk read/write is getting its workout. That is when the 3 drive raid isn't as efficient. That is the only time I have ever seen playback problems. I am concerned with one thing, uptime!

We can debate this until your fingers fall off, but the fact remains 3 drive raids are NOT as solid as 4 drive raids. Software raids are also NOT as solid as hardware raids. Any server with only one non-raided OS drive is built to fail. There it is, I said it. It may not fail for a few years, but every SATA drive dies. Since it's pretty obvious we are speaking of GDC, they told me when that drive dies the server is down, as it stores critical media block info on it. This was as recent as a month or two ago. Has something changed VERY recently? I spoke with them about raid'ing that OS drive and adding a 4th drive to their content raid and they are working on that (as well as other things) in a future server release...which is a thumbs up to GDC once it happens.

Keep in mind I'm also not targeting GDC. Doremi has 2 models, the DCP2000 and DCP2K4. I would not recommend anyone buy the DCP2000 because of that 3 drive raid. (All of Doremi's servers are software raid like GDC, so that isn't an option.) However Doremi's DCP2K4 unit has a 4 drive raid. That's the one to get. At that point the only thing you are stuck with is when those flash chips die. I have seen a 25% failure rate. Still though that is better than the guaranteed 100% failure rate of a GDC when the OS SATA drive dies.

I'm not letting Dolby off easy here either though. Dolby is about to introduce 2 new models for IMBs. One has that silly 3 drive raid in it, the other I believe is a 5 drive raid. You won't find me saying anything nice about their 3 drive raid model, so don't think for a second this is a brand issue. This is a hardware, design and performance issue.

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 08-25-2011 03:57 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
There was a time when Doremi had an issue with a single type of flash disk, and they went over to a different type. Now with the USB backup/restore mechanism, they are the easiest to get back on line.

If there was a 25% failure rate, they would be out of the business already.

There might be a difference between smaller houses with local technicians and larger plexes with NOC. It seems obvious that Dolby has a history of many failed drives, but a failed drive doesn't mean downtime if managed properly.

I really don't see a difference between hardware and software raids nowadys - technically, this difference doesn't exist. Hardware raid is software as well, and battery buffering is only used on a small part of dedicated controllers - could be solved by a server USV just as well, and raid controller buffering doesn't mean a file system is consistent after a power failure - the file system is still runnng on the OS, not the RAID controller.

That said, Sony currently is the only one with dual-drive redundancy (RAID6).

To me, the Doremi 2k4 approach with a write protected Flash and a 3+1 RAID seems favourable. RAID controllers need to be second sourced, it could be very complicated nowadays to ensure supply in the long run, since product cycles are so short. I always try to avoid to be dependant on a specialized piece of hardware.
You can always move a software RAID to a different machine if it uses open block building/standard parameters.

- Carsten

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Scott Norwood
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From: Boston, MA. USA (1774.21 miles northeast of Dallas)
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 - posted 08-25-2011 05:12 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Software RAID is fine for simple mirroring and/or striping, but a software-based RAID5 is not safe. Hardware RAID5 controllers without batteries or NVRAM are also not safe. An unclean shutdown at the wrong time will kill either of these.

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Carsten Kurz
Film God

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From: Cologne, NRW, Germany
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 - posted 08-25-2011 11:59 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
That's why most servers run on USVs. Battery buffering does not prevent a non-graceful shutdown - it only prevents loss of data in the buffer. Wether that helps the OS on restart, is open...

I doubt that the DSS200 contoller has battery buffering.

- Carsten

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 08-25-2011 01:12 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Stupid question: what would typically be done for a major D-cinema show. By this, I mean a premiere at Radio City or some similar event where failure would literally not be an option.

Would they have two separate servers, two separate projectors, and two separate decryption keys?

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 08-25-2011 01:13 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
The Dolby DSL100 (LMS) is RAID-6. As for Dolby drive failures...there was definitely a bad section of them...Segates...our earliest units seem to have been chugging along and our units with 1TB drives seem to have no problems. I want to say all of the drive failures in Dolby's have had have been Segates...the Hitatchi drives seem to not be as failure prone.

Note on the Dolby DSS200, it will self-rebuild the Raid too if you are software 4.2.1 or beyond (it might have done it on earlier version 4 software but would trying to get to at least 4.2.1.3 since Dolby offered it free of charge to ALL players, including the 100s.

-Steve

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Sam D. Chavez
Film God

Posts: 2153
From: Martinez, CA USA
Registered: Aug 2003


 - posted 08-25-2011 02:34 PM      Profile for Sam D. Chavez   Author's Homepage     Send New Private Message       Edit/Delete Post 
I had a DSL 100 library crash completely last week in a 10 plex I sold.

Today, a dead show store, maybe the third out of a total of 10 at this location.

The fun never stops in D Cinema land. The support is always superb, but way too much trouble.

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Brad Miller
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From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 08-25-2011 04:33 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
quote: Carsten Kurz
If there was a 25% failure rate, they would be out of the business already.
Carsten, I said I have had a 25% failure rate in that context. Others may have a 1% failure rate of 50% for all I know. I cannot speak for others.

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Terrence Meiczinger
Film Handler

Posts: 45
From: Orono, Me, USA
Registered: Dec 2008


 - posted 08-26-2011 01:09 AM      Profile for Terrence Meiczinger   Author's Homepage   Email Terrence Meiczinger   Send New Private Message       Edit/Delete Post 
I'm probably missing something, but why would a 3 drive RAID suck and a 5 drive RAID array necessarily be better?

If it is RAID 5, regardless of the number of drives, the array can only withstand one drive failure. Increasing the number of drives in a RAID 5 mathematically increases the array failure rate. Now, if the individual drives are larger in the 3 drive array to achieve the same storage, that could cause a slight disadvantage because it will take longer to rebuild increasing the window of a second failure. As for read performance, there is some gain (depending on the data access) from more drives in a healthy array, but in a degraded state, the more drives the slower it will be since it has to read the parity data off each drive. In this case, the minimum of 3 drives would yield the best performance.

If the 5 drive system was RAID 6, then sure, it would have the added advantage of being able to survive two drive failures. However, the performance degradation of RAID 6, especially when writing can be brutal. You want the added safety on your show library, but it probably isn't worth it on the digital server. The better solution would be a nested array, such as 1+0.

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Robert Keeney
Film Handler

Posts: 6
From: Cambridge, ILLINOIS, United States
Registered: Jun 2011


 - posted 08-26-2011 07:30 AM      Profile for Robert Keeney   Email Robert Keeney   Send New Private Message       Edit/Delete Post 
Thank you one and all for the different information regarding the different cinema servers. I am currently trying to figure out what would be the best server for my theaters needs. I am the head protectionist for a single screen theater here in Illinois.

I have considered both the Dolby and the GDC, but am looking for some opinions and suggestions as to why go with one over the other. We are looking.g at converting in early 2012. We have traditionally been about 2-3 weeks from the break on our films. We show 1 film each week, every night.

I would appreciate any insight that you can provide to me as I try to make an informed decision. I've been working at this theater for approximately 6 years as a protectionist and am comfortable with the technology and computers. Please feel free to either email or pm me with any questions that you have in regards to my theater.

Thank you in advance for your help,
Robert

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 08-26-2011 07:38 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
Terrence - you are right that the type of RAID config makes the difference, not the number of drives directly. However, some servers allow to have a backup drive inserted all the time. So, if like on the Dolby servers, RAID repair can happen automatically, a pre-existing spare drive could essentially mean another stage of automatic redundancy, even if the RAID5 itself would only allow a one-drive failure.

Of course it is always necessary to have proper drive/failure monitoring and signaling so that a failed drive can be exchanged as soon as possible, no matter how much redundancy.

@Robert: May be wrong for your part of the world, but it seems that Dolby and Doremi are the servers that most screens use. If you are single screen with no chain/company/VPF implications, I would go with one of these two.

I started this thread not about servers in general, but about the new possibility of having DSS220/Doremi ShowVault + IMB even in installations where 4k is not planned (4k DLP so far was the only hard condition for IMB solutions).

When you are planning for early 2012, both Doremi ShowVault and DSS220 might be an option for you then. To me it seems IMB is more sustainable. I just don't know when it will be considered mature.

Of course, a traditional server with integrated media block is no dead-end. You can always upgrade to a series-II IMB later, and probably a Doremi 2k4 and DSS200 can be upgraded with the necessary IMB interface and software as well. It just costs more and it will need some retrofitting on the installation side.

- Carsten

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 11-14-2011 05:06 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
Dolby updated their Digital Cinema price list and now get's more explicit on DSS220 and IMB 2k/4k options, although they don't give any pricing for the DSS220/IMB configs. They do quote HighFrameRate 3D now for the IMB solution.

http://www.dolby.com/uploadedFiles/Assets/US/Doc/Professional/Dolby_Cinema_Products_Price_List.pdf

They also raised the price of the Dolby 3D glasses against the last pricelist:

CAT 832 (3M) was 12US$, now 15US$
CAT 834 (glas) was 17US$, now 25US$(!)

As to how much this will come out with real quantity deals, I don't know, but the increase for the higher quality glas version CAT 834 will render them obsolete very quickly. Seems Dolby wants to get rid of them.
There goes the best 3D system...

- Carsten

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Sam D. Chavez
Film God

Posts: 2153
From: Martinez, CA USA
Registered: Aug 2003


 - posted 11-14-2011 09:24 AM      Profile for Sam D. Chavez   Author's Homepage     Send New Private Message       Edit/Delete Post 
The 3D glasses prices did not go up as much as the list price would indicate.

The previous list pricing had a very thin mark up for the dealer due to some error at Dolby.

The dealer discount for this item is now the same as for all the other hardware.

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