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Author Topic: Help needed DSS200
Per Hauberg
Jedi Master Film Handler

Posts: 883
From: Malling, Denmark
Registered: Jul 2000


 - posted 05-21-2012 08:54 AM      Profile for Per Hauberg   Author's Homepage   Email Per Hauberg   Send New Private Message       Edit/Delete Post 
Hello again -

I'm running DSS 200 with version 4.2.1.3, installed march 2011
Is that bad ?

And right now, I am enjoying my next fun with this thing:
Subtitles are now missing in at least one show a day (different pictures), -and just now, where I'm damned busy to get MIB ingested in both versions (no sun spot extras here, my screen is nicely white), I have my usual capacity problem. I have bought two extra harddrives, to store titles, I have to ingest early before premiere, because the prints must be used in many theatres, but now - after storing in extern drive - I suddenly can't remove the title from local drive. "Can't be done, server is busy" the bastard keeps telling me. -I don't see with what.
All right - while writing this, I've been multi-tasking: Reboot once again was the magic word [dlp] [bs]

I'm getting too old for this modern stuff !

Greetings from extremely sunny Denmark (Noone wants to go to the movies in this early and sudden summer !)

Per

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Antti Nayha
Master Film Handler

Posts: 268
From: Helsinki, Finland
Registered: Oct 2008


 - posted 05-21-2012 09:08 AM      Profile for Antti Nayha   Email Antti Nayha   Send New Private Message       Edit/Delete Post 
You really should update to 4.3.5.13.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 05-21-2012 12:47 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Yeah, you should be on on 4.3.5.9 or 13. And, regarding the subtitle issue...two things...make sure your projector is on the latest ICP firmware and ALWAYS pull a log file on any botched show and submit it to Dolby...Hammer them with this so it is the squeaky wheel that gets fixed.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 05-21-2012 01:01 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Per, you can't delete when you are ingesting.

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Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 05-21-2012 01:58 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
Ain't digital wonderful? [evil] [Big Grin]

I'm still waiting for UCI to book their first D-Cinema feature... [Roll Eyes]

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Kevin Fairchild
Expert Film Handler

Posts: 125
From: Kennewick, WA, USA
Registered: Oct 2008


 - posted 05-21-2012 03:13 PM      Profile for Kevin Fairchild   Email Kevin Fairchild   Send New Private Message       Edit/Delete Post 
Cue the film trolls... oh wait. [Roll Eyes]

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Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 05-21-2012 03:23 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
quote: Kevin Fairchild
Cue the film trolls... oh wait. [Roll Eyes]
So says the troll who has 77 posts in about 4 years ..you need to do a bit of research before you open your trap....I am now a part of the Dark Side doing digital installs. So bite me. [fu] [Big Grin] [Big Grin] [Big Grin]

On topic, I need to check the server at UCI to see if it has the "Rubber Band Effect" when I go there on Thursday.

And no Brad, I haven't installed the new drives with the updated software version yet..We need to chat by PM for why.

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Per Hauberg
Jedi Master Film Handler

Posts: 883
From: Malling, Denmark
Registered: Jul 2000


 - posted 05-21-2012 03:49 PM      Profile for Per Hauberg   Author's Homepage   Email Per Hauberg   Send New Private Message       Edit/Delete Post 
Brad

I think, I've got that - One can't do anything but go to lunch, while ingesting. -And was the funny part - I waited nice and calm until show was ended AND indgest of MIB 2D was ended - and first then I wanted to delete the film just finished to make space for the next one.
Thanks to everyone for kind advise. I learn a bit every day by following Your discussions, and I am very glad, always to have lots of fast and wise words when in mayday-mode [beer]

Per

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Kevin Fairchild
Expert Film Handler

Posts: 125
From: Kennewick, WA, USA
Registered: Oct 2008


 - posted 05-21-2012 05:51 PM      Profile for Kevin Fairchild   Email Kevin Fairchild   Send New Private Message       Edit/Delete Post 
No offense Tony, you just seem to pop up in every thread with a comment on how much you dislike digital.

[Time for me to resume my position as a wall flower.. who knows I might make my 79th post by the end of summer]

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Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 05-21-2012 08:52 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
No offense taken. My dislike of digital stems from it's real drawbacks, which so many digital proponents try to deny or gloss over. Film is not, was not or ever will be a perfect medium, and neither is digital. Digital is good in many aspects, but as debated on here many times it is not the cure-all that was promised to theatre owners and the public.

I was and still am just as vocal about any of the issues with film as well...but face facts, film in general is a mature technology with most of the kinks worked out. The projectors are relatively simple to use and maintain and a lot of breakdowns are easy to fix (as well as less expensive.)

Digital is still undergoing growing pains. And I am willing to bet that 50 or 100 years from now there will be guys like me bitching about the technology that will replace D-Cinema.

Finally, if you don't want to be what you were complaining about, then don't come on here with a post like your first one in this thread as it is a textbook example of trolling. [Roll Eyes]

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Kris Verhanneman
Expert Film Handler

Posts: 182
From: Belgium
Registered: Dec 2009


 - posted 05-22-2012 02:26 AM      Profile for Kris Verhanneman   Email Kris Verhanneman   Send New Private Message       Edit/Delete Post 
Per,

if you need to stock that many features wouldn't it be good to upgrade your server to bigger hard drives. Or add a stockage server with a network connection.

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Per Hauberg
Jedi Master Film Handler

Posts: 883
From: Malling, Denmark
Registered: Jul 2000


 - posted 05-22-2012 06:40 AM      Profile for Per Hauberg   Author's Homepage   Email Per Hauberg   Send New Private Message       Edit/Delete Post 
Kris -

You're right, -and if I have understood things right, The Darks Forces will be coming with a demand of bigger capacity for the¨HFR soon anyway.
It's an endless screw of costs, but we're in it [Roll Eyes]

Per

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Manny Knowles
"What are these things and WHY are they BLUE???"

Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002


 - posted 05-23-2012 09:54 AM      Profile for Manny Knowles   Email Manny Knowles   Send New Private Message       Edit/Delete Post 
quote: Manny Knowles
On the topic of "servers behaving badly," here's a related issue:

Clicking on a show title in the "build" environment occasionally will select the next show in the line-up.

In other words, there's a mismatch between the selected (highlighted) show, and the actual show that appears in the editing time line.

quote: Steve Guttag
I've NEVER seen that one, Manny. Never even heard about it until you just mentioned it.
As it happens, I'm in the habit of documenting this sort of thing with photos. Note that the selected title is "Life Above All" and yet the presented playlist is that of "Skin I Live In":

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Jason Raftery
Film Handler

Posts: 72
From: San Diego, CA, USA
Registered: May 2011


 - posted 05-23-2012 10:47 AM      Profile for Jason Raftery   Email Jason Raftery   Send New Private Message       Edit/Delete Post 
I've seen Manny's issue on a DSS200 running a pre-release of system 4.3.5 (4.3.5.6 I believe). Moving to 4.3.5.13 fixed it. Manny, what software version do you have on the affected machine?

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Manny Knowles
"What are these things and WHY are they BLUE???"

Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002


 - posted 05-23-2012 11:27 AM      Profile for Manny Knowles   Email Manny Knowles   Send New Private Message       Edit/Delete Post 
This issue was observed on the older version (4.2.x). It's an intermittent problem, happening about once every 2-3 months or so.

Would be nice if it goes away with the upgrade to 4.3.x, which I'm not doing until next Wednesday.

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