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Author Topic: Why won't USB drive mount?
Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 08-12-2013 06:59 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Mike, have you tried putting the program you're trying to copy on the 2TB drive that is known to mount? Try that.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 08-12-2013 09:53 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Haven't done that but I'm sure that would work -- I've used those drives for lots of other stuff in the past. I'll definitely try it for the next matinee we do though.

Justin - thanks for the list, I might just do that. I don't create a LOT of DCPs but I can see myself doing more of them in the future. The biggest problem is finding the time to do it!

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 08-13-2013 05:20 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Or...just add a 1GIG NIC to your computer (pick a brand) and just FTP the content over on the "Media" network. It is faster than CRU load and many time faster than the USB. Finally, you'd skip the extra step of moving from computer to external drive.

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Dennis Benjamin
Phenomenal Film Handler

Posts: 1445
From: Denton, MD
Registered: Feb 2002


 - posted 08-13-2013 02:14 PM      Profile for Dennis Benjamin   Author's Homepage   Email Dennis Benjamin   Send New Private Message       Edit/Delete Post 
We have the T.M.S. program for our theatres that allow us to do this. I have created several D.C.P.s on the T.M.S. computer and transferred them over to the screen I wanted to play the film on. I guess since you are a single screen, you don't have that luxury.

Great to know, since we are installing a G.D.C. into a single screen here in a couple of weeks.

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Justin Hamaker
Film God

Posts: 2253
From: Lakeport, CA USA
Registered: Jan 2004


 - posted 08-13-2013 03:08 PM      Profile for Justin Hamaker   Author's Homepage   Email Justin Hamaker   Send New Private Message       Edit/Delete Post 
Steve: I'm intrigued by this FTP solution. I already have a 1gig NIC on my office computer which is wired into the dcinema network. Can I FTP into the Cinedigm LMS or directly to the GDC servers?

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 08-13-2013 04:26 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
What Steve said... Big time saver! And you might already have a GB NIC in your down stairs computer.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 08-13-2013 08:01 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Well we'll have to figure that one out!

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System Notices
Forum Watchdog / Soup Nazi

Posts: 215

Registered: Apr 2004


 - posted 03-28-2019 03:26 AM      Profile for System Notices         Edit/Delete Post 

It has been 2052 days since the last post.


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Peter Castle
Expert Film Handler

Posts: 220
From: Wollongong University, NSW ,Australia
Registered: Oct 2003


 - posted 03-28-2019 03:26 AM      Profile for Peter Castle   Email Peter Castle   Send New Private Message       Edit/Delete Post 
Sorry for digging this up again.
I just tried a brand-new SSD drive of 260GB and it failed to connect.
It's format says ExFAT. Is that the problem?
I don't want to change it to EXT format as most PC/Macs have trouble reading that.
Should I just change it to NTFS?

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 03-28-2019 05:26 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
ExFAT is only supported by Dolby DSS servers. Do not use it.

ext2/3, or NTFS. Macs can read NTFS natively, and write with some third-party tools (Tuxera/Paragon). Third party tools are also available for both Mac and Win to support ext2/3, though. For a 'local' usage scenario, NTFS is probably the best choice, if you do not work in Linux anyway.

- Carsten

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 03-28-2019 10:11 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
Added to which, exFAT support was only added to DSS servers quite late in the day. I can't remember the exact version, but I think it was 4.8. If so, that would explain why Peter's DSS100, presumably running 4.7 (the final version that worked on a 100) can't read it.

Agreed with Carsten that if your server is a DSS, you do your computing on Windows, and you don't need to send your DCPs to anyone else, NTFS is your best bet.

Alternatively, you could connect your PC or laptop to the same management LAN as the DSS and send your DCPs into it over the wire using FTP, thereby avoiding the need to use physical media at all.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 03-28-2019 10:26 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Seems odd since you do this quite often. If you have never used these drives before the first thing to do is try one you know worked ok in the past.

Mark

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 03-28-2019 11:49 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
I know about the DSS exFAT support for quite a long time, as it was quite unusual, and I remember it specifically because there is a 'DCP Tutorial' somewhere on a film-making site recommending exFAT for DCP Transfer...they were just lucky with a specific site using a DSS.

A quick search through the Dolby release notes tells me it was added in 4.7.0. That is more recent than I thought. So, users of earlier versions may indeed lack that feature.

- Carsten

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 03-28-2019 12:07 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
NTFS formatting works fine on the GDC USB.

Mark

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 03-28-2019 09:26 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
The final version of the DSS software that works on a 100 is 4.7.8.7, and so assuming that this is what Peter's server is running, it should be able to read an exFAT-formatted drive.

However, there are other reasons why it might not, a GPT partition table and/or an EFI partition on the start being two that spring to mind. For this reason, whenever I'm preparing a DCP drive, I will always nuke the partition table and create a new MBR one, followed by a single (usually ext3) partition occupying the entire drive. If Peter's drive was bought from an Office Depot-type place in retail packaging and then reformatted using the Windows or MacOS GUI file explorer, that would not have touched either the partition table or any EFI partition at the start, which in turn could explain why his DSS100 can't see the exFAT partition.

quote: Carsten Kurz
...there is a 'DCP Tutorial' somewhere on a film-making site recommending exFAT for DCP Transfer...
They might have got that idea from the popup that appears in the MacOS formatting utility, which gives you the option of HFS, HFS+ or exFAT, and tells you that exFAT drives can be read on any computer under the sun (or wording to that effect). What they actually mean is "recent versions of both Windows and MacOS, i.e. format your drive as exFAT if you want to give it to someone who uses a Windows PC," but that isn't the wording they use.

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