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Author Topic: Dolby DSS200 and FTP servers Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 12-19-2013 03:23 PM                     Carsten, no the other way around. We copie from filezilla to dolby. When we need content from dolby to a drive we use a the ftp client software.  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 12-20-2013 05:52 AM                     quote: Marco Giustini On other clients - i.e. Filezilla - you'll need an Active connection for the FTP to work through the Auditorium port. The "quickconnect" establishes a passive one. Marco - can you explain this a bit more in depth, please? - Carsten  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 12-20-2013 10:25 AM                     Sure. I noticed that if I connect my Filezilla client to a Dolby Server through the Theatre Network I can do it simply using the quick connect tab. If I try via Auditorium Network it does not work (not sure I remember correctly now, I think it either connects and fails to list the content or it lists the content but refuses to transfer any files). Other people using different FTP clients (WS is one of them) were happily connecting to the Auditorium port - as Brad pointed out - so I played with the options in Filezilla until I found out that to work on the Auditorium Network the FTP must be set to "active". To be honest, I have no idea what the difference is, just know it works! Hope that helps  |  IP: Logged Marty Brenneis Film Handler Posts: 1 From: San Rafael, Ca USA Registered: Mar 2012 posted 06-14-2014 07:10 PM                        I wound up reading this post because I was having trouble ftp transferring media from the booth computer to our DSS200. I installed DCP-O-Matic and can now take in alternate content and make a DCP to transfer into the DSS200. Filezilla is working great. I needed to open the Site Manager and create an entry for the DSS200. I gave it the address (in our case 192.168.1.130), set it to FTP and "Use plain FTP", login type Normal, username dolbyftp and password dolbyftp. I then hit the "Advanced" tab and set the local directory to the transfer folder on the computer. Than on the "Transfer Settings" tab I set it to "Active". When I clicked "connect" it linked right up and I am now transferring the folder with the DCP files in it to the server. Here is an XML clip to import into Filezilla site manager: <?xml version="1.0" encoding="UTF-8" standalone="yes" ?> - <FileZilla3> - <Servers> - <Server> <Host>192.168.1.130</Host> <Port>21</Port> <Protocol>0</Protocol> <Type>1</Type> <User>dolbyftp</User> <Pass>dolbyftp</Pass> <Logontype>1</Logontype> <TimezoneOffset>0</TimezoneOffset> <PasvMode>MODE_ACTIVE</PasvMode> <MaximumMultipleConnections>0</MaximumMultipleConnections> <EncodingType>Auto</EncodingType> <BypassProxy>0</BypassProxy> <Name>DSS200</Name> <Comments /> <LocalDir>C:\Documents and Settings\All Users\Documents\My Videos</LocalDir> <RemoteDir /> <SyncBrowsing>0</SyncBrowsing> DSS200 </Server> </Servers> </FileZilla3> Thanks for the tips here, I had many of the same issues listed here so I thought I would sum up the path to success. Carry on! Marty  |  IP: Logged Aleksey Butakov Film Handler Posts: 2 From: Russia Registered: Jun 2014 posted 07-07-2014 06:33 AM                     Hi. I had the same problem - content transfers from synology to dss200 gave an error. directory FTP NAS - /volume1 content - /volume1/storage/ROBOCOP_3D_RU_XX_NORMALNIY_VALLlE_FILM Dolby server always tried to access to /volume1/storage/ROBOCOP_3D_RU_XX_NORMALNIY_VALLlE_FILM, but FTP-path is /storage/ROBOCOP_3D_RU_XX_NORMALNIY_VALLlE_FILM 1. I included anonymous access to FTP & gave to the anonymous author a home folder /volume1/storage. 2. I created the folder /volume1/storage/volume1. 3. I created the sym-link: "ln -s ../ /volume1/storage/volume1/storage" in the in folder /volume1/storage/volume1. So when Dolby applies to address /volume1/storage/ROBOCOP_3D_RU_XX_NORMALNIY_VALLlE_FILM, it gets in /volume1/storage/volume1/../ROBOCOP_3D_RU_XX_NORMALNIY_VALLlE_FILM. This folder carries there where also the first. the content can being downloaded. Hope, this instuction will help.  |  IP: Logged Ioannis Syrogiannis Expert Film Handler Posts: 147 From: Reykjavík, Iceland Registered: Jun 2005 posted 07-09-2014 09:48 AM                     Hello Aleksey, and thank you for your solution/workaround. So, you mean that you created a symbolic link in the initial FTP folder of the anonymous user (to bypass that would get you actually out of the subfolder you are. I am in /volume1/storage/volume1/ folder and when I follow the symbolic link that seems like a subfolder by the name "storage", I actually give a command like "cd .." and I go one step lower on the file system tree (/volume1/storage/ instead of /volume1/storage/volume1/storage/). If I got it right, since I am not very familiar with sym-link syntax. Another thing I wonder is if the problem resides on the synology or the dolby server side. If I was to login from another FTP client to the synology NAS, would it be the same? If I was to login to another NAS from the DSS200, would it be the same?  |  IP: Logged Aleksey Butakov Film Handler Posts: 2 From: Russia Registered: Jun 2014 posted 07-09-2014 10:08 AM                     Ioannis Syrogiannis You're right. All other ftp clients work correctly with this synology NAS. Carsten Kurz in the first page says that the same problems were still with Filezilla ftp-server.  |  IP: Logged System Notices Forum Watchdog / Soup Nazi Posts: 215 Registered: Apr 2004 posted 06-23-2019 07:51 AM                 It has been 1809 days since the last post.  |  IP: Logged Hakan Bicer Film Handler Posts: 46 From: eskisehir , merkez ,Turkey Registered: Feb 2013 posted 06-23-2019 07:51 AM                     Hi all ; I have 5 auditorium , 2 screen Dolby DSS200 3 screendolby IMS2000 I can use filezilla server for ingesting content for all screen there is no problem . but I have some issues about retro ingest process. IMS2000 screen can retro ingest from dolby DSS200 but Dolby DSS200 screen cant retro ingest from IMS2000 can I get help from friends who know about the subject?  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 06-23-2019 11:54 AM                        In relation to the "make sure you use the theatre network" issue on the previous page... The following is what I have found out from personal experience: it is not a definitive statement based on Dolby documentation. My experience has been that either of the two NICs will work for ingest and (from the GeneratedPackages folder) outgest. As others have pointed out, the connection type needs to be active, not passive, and the data transfer mode needs to be binary, not ASCII (FileZilla will use binary with a DSS200 if this is set to auto, but some other FTP clients may not). The functionality difference between the auditorium and theatre NICs is determined by which is designated as the management network. Confusingly, Dolby DSS servers do not use the same management LAN / media LAN division of duties that most other servers do. They don't even use the industry standard terminology for naming the NICs: instead of management and media, it's auditorium and theatre (this is one of the few things I don't like about DSS servers). In a DSS200, the theatre network is designated as the management network by default, but you can change this in the configuration settings (ctrl + alt + F1, then log in as config). Only the designated management network can be used to connect a TMS or the actual Show Manager client running on a PC on the LAN to, and, if you're running version 4.9 and are using this feature, to send automation commands over IP into the DSS. Both networks can be used for VNC access, FTP content transfer, and to send outgoing automation commands from the server to a projector and/or a Dolby audio processor. I guess that the intention is that the theatre LAN be used for content transfer and for a TMS to monitor what the server is doing, push playlists and schedules, etc.; and that the auditorium LAN be used for operator VNC access, secure key transfers, and automation functions between the DSS, the projector, and the audio processor.  |  IP: Logged

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