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This topic comprises 4 pages: 1  2  3  4 
 
Author Topic: What goes wrong in digital cinema?
Manny Knowles
"What are these things and WHY are they BLUE???"

Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002


 - posted 09-13-2014 02:49 PM      Profile for Manny Knowles   Email Manny Knowles   Send New Private Message       Edit/Delete Post 
Scope got smaller. By that, I mean it became lower-rez than Flat, which is kinda sad.

Everything else is now called "Flat," which is unhelpful, and just plain stupid.

Subtitle dropouts -- took me a while to figure out what was causing it. Changing to a shielded Ethernet cable resolved the issue. But I'm still nervous when I get a foreign film that doesn't have "baked-in" subtitles.

The local AMC theatre runs everything through their RealD 3D adapter. Yuck.

And, speaking of RealD -- I'm seeing more silver screens. And that means I'm seeing more hot/cold spots. Especially near the edges. This isn't a "digital problem" per se, but it is the result of 3D making a comeback because of d-cinema.

Lt/Rt audio not being decoded, because it's not expected to be on a DCP in the first place. Yet, there it is.

Digital video and digital cinema have made it possible for truly independent product to make it to a cinema. This is both good and bad. The "bad" part is that amateurs can throw together a movie and then get it into a cinema. The expense and technical complexity involved with bringing a 35mm production to a cinema meant there was virtually zero chance of a crappy movie seeing the light of day. Compared to film -- even 16mm -- I've shown way more crappy low-budget movies that were made possible because of digital cinema. Of course, the "good" news is that the day will come when I'll get to inflict my own crappy low-budget indie film onto an unsuspecting public. LOL

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 09-13-2014 04:31 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
quote: Mark Gulbrandsen
some issue using the SX-3000 with the Barco's
Would 5600 spin drives in the PDP3000P unit cause this issue?

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Geoff Jones
Jedi Master Film Handler

Posts: 579
From: Broomfield, CO, USA
Registered: Feb 2006


 - posted 09-13-2014 04:41 PM      Profile for Geoff Jones   Author's Homepage   Email Geoff Jones   Send New Private Message       Edit/Delete Post 
What goes wrong in digital cinema?

- Smaller screens
- Shimmery blacks & weak contrast
- Jagged edges
- Poor resolution

[Wink]

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 09-13-2014 10:38 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Don't know monte...

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Buck Wilson
Jedi Master Film Handler

Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010


 - posted 09-14-2014 12:18 AM      Profile for Buck Wilson   Email Buck Wilson   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
The cooling pump is rated for 5-years. The last DP2000 was released December of 2009...any chance that it is time for a new pump? This stuff will not last forever.


He/we ended up replacing the light engine due to a bad green block and bad RGB convergence(I'm not convinced the engine was bad, but I'm not the one paying the bills sooooo....)and couldn't get coolant flowing after the change. Replaced the pump. Still no luck. Primed the pump. Still no luck. Manually primed coolant through the entire system, pushing out air, finally got it pumping.(Not convinced the old pump was even bad either, keeping it around just in case)(The Barco help desk didn't know, nor did the tech, nor did either party find any manual procedure that covered our issues, we were just figuring stuff out on our own as far as the coolant problem went)

Then we properly pressurized the system which had not been done since we got these used in.... 2008?

Then he couldn't get the lens to properly fill the screen and had a heck of a time with that whole thing, currently we're only able to run flat movies until he comes back Monday.(proper common height masking in this house, ~40' wide scope screen)

Reason being "The tolerances are different in this light engine."

Light engine replacement itself was ridiculously easy IN THEORY, being only 4 screws holding the whole assembly in, but that was a whole ordeal in itself. The back suspended card part seemed to be slightly bent on the new unit and we played hell trying to get the screws to line up.

All told, 3 people worked on it non stop for ~7 hours and we are not yet fully resolved, though we are back on screen. Lost all 4 shows today and passed out the late show last night.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 09-14-2014 02:14 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
I recently did "battle" with a DP2000. The light engine is indeed very easy to remove/replace, as light engines go.

RGB convergence is not a reason for light engine change...one can converge the DP2000. It isn't enjoyable...one has to have VERRRRRRYYYYY LOOOONNNNNGGGG allen drivers (on the order of a foot long...one has to remove secret cover plates to expose some of the red adjustments too. And just when you think you have it...you snug down the formatter board...it moves a little. Then again, that is how most other convergence goes in everyone elses projectors. Barco Series 2 (or the DP100) make convergence easy (particularly if you have the USL VCC-102).

As for pressurizing the system and air pockets. The system definitely wont' tolerate air in it. If it has an air pocket in it...the only way to get things going is to "push" the fluid through until you push the air out....then have it suck/drain into the same vessel (both submerged) until all air bubbles go away in the "refill mode". I've never had a problem with all of that and with the pump working. I do pressurize the system as an indicator of when it was last changed! I dislike the older connectors too as compared to the series 2. The old ones leak when you insert/disconnect. The real reason for pressurizing the system is for inverted use...which nobody does (hence they don't do it anymore) so having it go down to no pressure isn't the end of the world.

I don't get the image sizing issue unless the backfocus of the lens was right at the edge and now the imagers are just a hair different in spacing. In the DP2000, the backfocus is super easy since there is a single plate (rotates) that can set it.

Good luck though. One thing is for sure...as these series 1 projectors continue to age...they are going to get to be real expensive to keep around...and it won't be too long before the series 2 will follow suit.

I think that is the biggest problem with digital cinema (bringing the discussion back around to the topic). The long-term costs associated with Digital cinema. With film, the equipment outlasted the complex. With digital, the shelf life is VERY short. The costs of repairs in DCinema, if they will even repair it (manufacturers now have taken the position that if it is out of warranty...just replace it) are higher than the most expensive failure in a film system. Barco has taken the position that they will not issue all of their parts as parts, you have to get the part you want in an assembly...that may cost substantially more than the part you need. You'd be amazed at what they feel forces you in to needing something like a light engine instead of a relatively low-cost part. With film projectors, you could buy a generic screw from either the manufacturer of the projector or your local hardware store. Now there is no generic anything (well not much, at least).

Servers wont be so bad...while they will fail...the costs of computer stuff seems to continue to either go down or give you more bang for the buck. Mediablocks/IMBs...on the other hand are also failing now and they are NOT CHEAP to replace. I have already retired two servers due to mediablock failures. Though one has been repaired and now is a site spare.

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 09-14-2014 05:29 AM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
quote: Marcel Birgelen
It's not really that hard, but obviously too time consuming for many operators...
Marcel,
operators are not supposed to do convergence. As Steve said on series 2 and DP3000-style machines it's just a matter of turning some knobs but you will need to access the light engine which then require the projector to be authorised again. And operators are not supposed to do so.

Re. pumps problems, it's as Steve says. I've seen a light engine where the coolant wouldn't circulate, not even when pushing coolant using the syringe. I then found a blockage on a connector: re-seated the connector restored the flow. And as Steve says, to sort out those problematic situations you have to push coolant manually till no air is seen coming out of the circuit. Barco learned from that and the current design is much more reliable - but again the previous was not a mistake, it was put in place to allow the projector to be installed upside down.

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Buck Wilson
Jedi Master Film Handler

Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010


 - posted 09-14-2014 12:04 PM      Profile for Buck Wilson   Email Buck Wilson   Send New Private Message       Edit/Delete Post 
Steve, like I mentioned, I'm not convinced either that the light engine was even bad. I had asked him about calibrating convergence and he had a similar answer to yours. "It's possible, but a huge pain in the ass"(Not a good answer to me)

I gotta say, I learned a TON yesterday, and am now far less afraid of digital projectors, not that I was overly afraid of them before, just less so now. I got to see just how 'modular' Barco is, and how well my higher vehicular mechanic aptitude translates even to this. It's all just nuts, bolts, and screws still. The software/server etc side leaves a bit of learning to be desired though.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 09-14-2014 12:47 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
quote: Buck Wilson
The software/server etc side leaves a bit of learning to be desired though.
In all due actuality, this server area is just like a computer: needs to be rebooted (cold boot - pull the plug then plug it back in after a few seconds) from time to time if left on continually.

They pretty well take care of themselves. Projector software updates, which happens quite readily, can be the issue where an experienced and licensed tech comes into the game to score the winning touchdown.

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Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 09-14-2014 12:48 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
quote: Marco Giustini
operators are not supposed to do convergence. As Steve said on series 2 and DP3000-style machines it's just a matter of turning some knobs but you will need to access the light engine which then require the projector to be authorised again. And operators are not supposed to do so.
I know that "operators" aren't supposed to do it, but your integrator/installer/service company pretty much can do it for you. Or if you're sufficiently knowledgeable yourself and aren't under some service contract that forbids you to open the projector enclosure without "adult supervision". But operators don't seem to care, as it often doesn't get fixed for months or even years, since seemingly doesn't find its way to those who service said projectors, if any...

Still, it's nothing that needs a light engine changed, unless something in your light engine is really out of alignment beyond normal calibration.

Bad RGB convergence really hurts your image pretty badly and it should be taken care of and like Carsten already mentioned, it sometimes even happens on machines running Dolby 3D, that's one heck of a mess right there.

If we put blown-out or just dead wrong calibrated sound channels aside, since it's not entirely a digital cinema problem, this would be one of my prime irritations, since it's such a common issue.

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 09-14-2014 01:51 PM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
Of course your service personnel must be capable of aligning convergence on a DLP projector!!

Operators? Besides that there are no operators anymore, I don't know anybody I would trust for such task! [Smile]

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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 09-16-2014 09:07 PM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
quote: Monte L Fullmer
In all due actuality, this server area is just like a computer: needs to be rebooted (cold boot - pull the plug then plug it back in after a few seconds) from time to time if left on continually.
NOPENOPENOPENOPENOPENOPENOPENOPENOPENOPENOPENOPE

Since the server is "just like a computer" (maybe that's because it IS a computer), it should be shut down just like a computer. GDC, Doremi, and Sony all have shutdown commands in their GUI, just like Windows, and that is how they should be shut down. (Unfortunately, you do have to pull the plug on a Dolby.)

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 09-17-2014 01:53 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
True, through each server's GUI's to do the shutdowns, including the SONY units (the only way), and we have a "get-around" with the Dolby's is power cycle the UPS, and that also reboots the CP850, the switch and the Jnior automation since we have these units attached to the UPS.

Then I do the projector reboot to reboot the IMB.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 09-18-2014 06:18 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Note, on a Dolby, though not from the GUI, you can issue a <CTL><ALT><F1> to get to the CLI and then <CTL><ALT><DEL> and the server will do a graceful soft reboot. This reboot will NOT help a CAT862 issue but it will reboot the "computer" part of the server.

However, doing a hard reboot (power cycle), remains the best way to restore operation to a hung server/mediablock.

Note too, there is a "power switch" on the Dolby sever behind the decorative faceplate.

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Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 09-18-2014 07:23 AM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
Also, you can remotely reboot a server using VNC or SSH. Just doing a hard shutdown or reset is only for the real hard cases where the server doesn't respond to any commands anymore. Even when fixing a mediablock issue, you should first try an OS initiated shutdown, because only this will close all open files in a somewhat orderly fashion, will write the filesystem journals safely to disk and will also do a clean unmount.

And besides switching off your whole UPS and taking all your other equipment with it (note: Even the CP-850 should be given a clean shutdown when possible), you could invest a few bucks in one of these.

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