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Author Topic: Solaria One Dumping Content Marcel Birgelen Film God Posts: 3357 From: Maastricht, Limburg, Netherlands Registered: Feb 2012 posted 06-09-2015 02:31 PM                     quote: Carsten Kurz As far as I understand, that Christie IMS is part of Christies Duo and laser-projection systems - and as such, part of Dolby Cinema Systems. I'm wondering how these high-profile auditoriums can get away with such an unreliable central device? Regarding Dolby Cinema, they actually do have a spare, which they can pull from the CP2230 they keep aside for fail-over purposes... But essentially you can only hope your IMB-S2 will die while still in warranty and after the release of the S3 and you will get shipped one as the replacement..? To me this reeks of a faulty design, which should be covered by the manufacturer, even outside of warranty.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 06-09-2015 03:08 PM                     And it is made in China (since Mark brought it up).  |  IP: Logged Andrew Thomas Master Film Handler Posts: 273 From: Pearland, TX, USA Registered: Jun 2012 posted 06-10-2015 04:14 PM                     We are 18 months in with our 4 Christie's (3 Solaria Ones and 1 CP4220). The 4220's IMB crapped out about 8 months in. 2 of the Solaria Ones have had the CF card failure issue. I was really irritated that Christie wouldn't send me spare CF cards to swap out in the event they tanked, especially given that it is a known issue!  |  IP: Logged Sam D. Chavez Film God Posts: 2153 From: Martinez, CA USA Registered: Aug 2003 posted 06-10-2015 07:40 PM                       Our Solaria was down and we were told there would be no IMB's available until 15th of the next month. And they are on the Christie NOC! Lucky for me the Christie tech lives in the same town and he came up one.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 06-11-2015 05:46 AM                     Yep...had a pair go down last year about this time...Christie was to leave them down through July 4th weekend...those IMBs were replaced with another brand of server...the replacements arrived much later in July.  |  IP: Logged Mike Moreno Expert Film Handler Posts: 200 From: culiacan sinaloa mexico Registered: Jul 2008 posted 06-11-2015 08:11 PM                        i had the same problem with solaria 1. the play list stop by it self and desapear from the conten player. we replace the IMb and we still have that problem so we replace the NAS i have that projector on test and it seems to be working now, my point is that we must take a look to the NAS to. another weird thing that happened with another solaria, it came with one wire unplugged from factory. it was a nigthmare on this one. something on the internal electronic power supply wasnt plug.  |  IP: Logged Sally Strasser Film Handler Posts: 16 From: Tupper Lake, NY Registered: Nov 1999 posted 06-18-2015 07:07 AM                     One of my one+'s crapped out the same way and it led to a replaced IMB. Yesterday I put in my third IMB since Nov. 2013 (I have two projectors). Christie told me they were giving me an updated version...but couldn't enlarge on just what was different!  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 06-18-2015 07:49 AM                     It's hard to believe such a high-level issue can only be cured by an IMS replacement. Wondering what goes on there. I hope Christie is able to fix these issues for the existing IMS's quickly. - Carsten  |  IP: Logged

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