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Author Topic: Can I control 2000s with vnc?
Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 06-28-2015 04:13 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
Again check your TPC version number...I'm pretty sure there is a minimum version level for VNC. I recommend 2.9c as being VERY stable.
I'm just guessing here, but he got a (VNC! 001 "Running") back from the projector. Wouldn't a version without VNC give either an error or nothing in return?

So I guess it's either an incompatible VNC client, a local setting or maybe a local firewall or "Internet security" thing. TightVNC should indeed work, RealVNC should also work, but you need to disable encryption (Prefer off).

quote: Steve Guttag
I think, in theory you might get away using public IPs behind a router unless you end up trying to access a site using that IP subnet.
If you consider 192.0.0.0/8 as a private subnet as a whole and you assign it to your end, you will most likely run into trouble sooner or later. Those IP addresses are live and in use and if you want to access a resource behind it, you will only get to your gateway and no further. The other way around will also lead you into trouble and is often harder to debug. I've had to debug those kind of SNAFUs where sysadmins used all kinds of non RFC1918 IP ranges as local addresses...

quote: Steve Guttag
I do think any well designed IP scheme for cinemas should have the screen number in the IP address somewhere. If a tech sees the IP address of the projector, server in one screen within the complex, it should be pretty short order to figure out the rest of the complex.
Ideally, you indeed should do that. Although if you're managing a NOC for example with permanent IPSec tunnels to a central site, you'll see that even if you're in control of the IP numbering on the sites themselves, the 10.0.0.0/8 range will grow rather small for structured sweetness, unfortunately.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 06-28-2015 06:10 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Of all of the Class-A 10.x.x.x ranges I've seen in the industry...they all had the screen number in there somewhere. The most popular I've seen is what I call the "Cinedigm" scheme. I don't know if they created it or went with it but others have used it as well. It was designed around a 40-screen complex (worst case) and does have the screen number in there to a degree. That is, screen 1 will end in 1 for each device assigned to screen 1. Thus, in their scheme, a server 1 is assigned to 111, projector 1 is assigned to 191, sound processor is 31...etc. They do use a /23 range so you are burning two numbers per complex. But that still allows for an awful lot of complexes.

I don't know of any DCinema NOCs so big that it hasn't worked for them.

I know of another scheme where they limited each screen to 10 devices thus one can see the screen number (up to 24 screens) as well as the device within the IP address.

I've only seen one NOC, this far, around here that didn't do some sort of keeping the screen number in the IP address and it was a royal pain dealing with it. They cut up a range for the "media" and then each auditorium. It was very limiting in the number of devices it could handle and had to be abandoned when the IP demands exceeded the allotted subnet.

I think I've found that it was version 2.7 of the TPC that allowed VNC. I'd still upgrade to 2.9c...it is just a very good version.

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Raz Tovy
Film Handler

Posts: 34
From: haifa, israel ,israel
Registered: Jun 2014


 - posted 06-29-2015 01:20 AM      Profile for Raz Tovy   Email Raz Tovy   Send New Private Message       Edit/Delete Post 
Hi all,
My TPC version is 2.8.

I try RealVNC viewer and it does not work:
 -
 -

I try TightVNC Viewer and it does not work:
 -

We use 192.117.xx.xx in our local use.
We don`t connect this network to WWW.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 06-29-2015 05:24 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Try turning your firewall off the duration of the experiment to see if you are getting a block there.

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Raz Tovy
Film Handler

Posts: 34
From: haifa, israel ,israel
Registered: Jun 2014


 - posted 06-29-2015 05:49 AM      Profile for Raz Tovy   Email Raz Tovy   Send New Private Message       Edit/Delete Post 
Unfortunately the same error.

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Greg Routenburg
Expert Film Handler

Posts: 178
From: Toronto, ON, Canada
Registered: May 2003


 - posted 06-29-2015 11:07 AM      Profile for Greg Routenburg   Email Greg Routenburg   Send New Private Message       Edit/Delete Post 
By chance does the computer that you're trying to use have a wifi adapter or second NIC that is connected to the internet? Also, do you have a default gateway configured anywhere? Because you're using a network range that is technically in the public domain, regardless of whether it's connected to the internet or not, Windows will try with all it's might to get any traffic bound for that address to the outside world. This is why it's recommended practice to only use private IP ranges for internal networks unless you're prepared to manually change the windows routing table (not recommended). If so, disconnect all network connections from the computer except for the one connected to the projection network. Make sure that you don't have a default gateway configured anywhere. Afterwards, do a reboot of Windows to ensure that it's routing table is clear and then try connecting.

For the record, I'm a huge fan of the Dolby system. Not only have they setup routing within each server but they're also running OSPF Area 0 which allows other routers to interface with it seamlessly allowing select monitoring and control from other networks within the complex. With a proper router, access lists and IP filtering can be setup to ensure security. All in all, it's extremely flexible.

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Raz Tovy
Film Handler

Posts: 34
From: haifa, israel ,israel
Registered: Jun 2014


 - posted 06-30-2015 01:37 AM      Profile for Raz Tovy   Email Raz Tovy   Send New Private Message       Edit/Delete Post 
Hi,
First a huge thanks to everyone for the help.
I have over 100 Projectors and 100 severs.
I have lots of 2210/20/30 4220 CP2000zx/b.
The cp2000b the only one I can not connect to it, ping-yes, vnc-no
I connect to all from my pc no problem.
I also try to connect the cp2000b frome the cinema and changing computer and OC (xp,win7) without success.

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Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 06-30-2015 02:36 AM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
Have you tried upgrading the TPC then? And you're connecting remotely? Correct? Have you tried it IN the same subnet, to make sure there is no device in between that's blocking the port?

Still, running this stuff on public IP addresses... bad idea, I hope you at least run some kind of firewall in front of it. You really should reconsider this kind of setups...

quote: Steve Guttag
They do use a /23 range so you are burning two numbers per complex. But that still allows for an awful lot of complexes.
If you're using a /23 per complex, a full /8 allows you to subnet it into 32K+ smaller subnets, that should be sufficient for most NOCs out there. But they usually run into other problems, like chains forcing their own IP ranges and potential overlapping IP spaces as a result...

The most beautiful solution would be a "no-brainer" implementation like 10.s.r.d, where s is your Site ID, r is your Room or Screen ID and d is your Device ID. The problem here is that this will give you only 255 site IDs (you'd probably need one or two of those "site IDs" for your own operation too), which doesn't scale for bigger operations.

The obvious solution is that we invent a time machine now, go back a year or 15 and start implementing IPv6 right away, we might also want to correct a few other mistakes while we're at it. [Wink]

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Raz Tovy
Film Handler

Posts: 34
From: haifa, israel ,israel
Registered: Jun 2014


 - posted 06-30-2015 02:57 AM      Profile for Raz Tovy   Email Raz Tovy   Send New Private Message       Edit/Delete Post 
I will try to upgrading the TPC this week.
I tried it in the same subnet,without success.

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System Notices
Forum Watchdog / Soup Nazi

Posts: 215

Registered: Apr 2004


 - posted 07-12-2018 03:25 PM      Profile for System Notices         Edit/Delete Post 

It has been 1108 days since the last post.


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Alexandre Pereira
Expert Film Handler

Posts: 126
From: Toronto, Ontario, Canada
Registered: Jan 2016


 - posted 07-12-2018 03:25 PM      Profile for Alexandre Pereira   Author's Homepage   Email Alexandre Pereira   Send New Private Message       Edit/Delete Post 
When you upgraded the TPC did that help. I have V29 and it does not connect either.

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Ioannis Syrogiannis
Expert Film Handler

Posts: 147
From: Reykjavík, Iceland
Registered: Jun 2005


 - posted 07-24-2018 12:16 PM      Profile for Ioannis Syrogiannis   Email Ioannis Syrogiannis   Send New Private Message       Edit/Delete Post 
To anyone interested:
a) I saw that the projector was connected to a doremi server.
Series 1, so it should be a DCP2000 or its brother with the CRU unit. You can set the command (VNC1) as a macro for not having to use putty (I am all for putty, I am just suggest other ways).
b) Did you by any chance try to use VNC 4.1.3 32bit viewer?
c) Some feedback would be nice...

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Ioannis Syrogiannis
Expert Film Handler

Posts: 147
From: Reykjavík, Iceland
Registered: Jun 2005


 - posted 07-25-2018 02:48 AM      Profile for Ioannis Syrogiannis   Email Ioannis Syrogiannis   Send New Private Message       Edit/Delete Post 
Please read "I am just suggesting other ways" where "I am just suggest other ways".
My reply editing time window is well passed and I am not just suggest. :-P

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