my profile | my password | search | faq & rules | forum home

» Film-Tech Forum ARCHIVE   » Operations   » Digital Cinema Forum   » Doremi 2k4 Dolphincard problem (Page 2)

This topic comprises 2 pages: 1  2

Author Topic: Doremi 2k4 Dolphincard problem Ian Freer Expert Film Handler Posts: 135 From: Wellington, New Zealand Registered: Oct 2003 posted 08-26-2015 05:08 AM                     Marco, If there was absolutely no chance of a remote connection to GDC then you'd have to get GDC to send the mediablock with the correct serial already loaded as Mark has mentioned. I've worked both methods, if I've had an intermittent/non-urgent problem (such as a faulty eSATA ingest port on IMB, does not cause playback issues etc) then I've requested a preloaded mediablock be supplied and once it's on site I arrange to swap it out, but I also carry a blank that can be installed at very short notice, then GDC remote in and set the serial. I also had a similar issue to the one Jack mentions, a Doremi Showvault that needed the PCIe card to be reseated. In my case, the cinema closed down and after 18 months a new owner purchased and reopened, but in the intervening time the equipment had first been left on, unattended so everything running fans and sucking in dust for over 6 months Then someone eventually went in and shut everything down. The end result was a lot of dust on the filters and a little bit in the server chassis etc, and I think maybe starting the servers back up kicked up some dust that maybe settled on the PCIe card connectors maybe... well that's the only explanation I could come up with. Once reseated all was good. Another screen at the same site started having Dolphin issues a few weeks after reopening which I put down to the same circumstances...  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 08-27-2015 11:13 AM                     If they have no access at all you need to make it clear when you order the replacement media block or IMB. They can enter the SN at their facility too. I don't have any locations where cell service doesn't exist and I have some rather remote locations. Mark  |  IP: Logged

All times are Central (GMT -6:00)

This topic comprises 2 pages: 1  2

Printer-friendly view of this topic

Hop To: Select a Forum: Category: Operations -------------------- Digital Cinema Forum Film Handlers' Forum Large Format Forum Ground Level Feature Info, Trailer Attachments & REAL Credit Offsets Category: Community -------------------- Film-Yak Film Handlers' Movie Reviews The Afterlife Bob Maar's Joke-A-Thon Category: Classified -------------------- Equipment and Supplies Wanted/For Sale Help Wanted/Seeking Employment Category: System -------------------- Software Beta Testing Forum

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.