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Author Topic: Getting into projection
Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 01-06-2018 06:29 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Honestly, I'd say that there is less IT required of the theatre tech than is being presented here. There is a level of it. You have to know what we use in the industry or your employer requires for IT structure but that is about it. You need not be an IT guru to have a functional/working knowledge of what you work with.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 01-06-2018 07:27 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
To someone who would be challenged by connecting their iPad to a (DHCP-enabled) wifi router, we would qualify as IT gurus. To someone who manages the servers in a Google datacenter, we're newbies. It's all relative.

The traditional projectionist's job description essentially consisted of film handling, plus basic to intermediate level mechanics and electronics in dealing with maintenance issues. None of the essential pieces of equipment in a 35mm booth were essentially PCs with dedicated hardware attached to the motherboard, in the way that DCP servers (for example) are. There were significant variations within that: in the megachains, the projectionist tended not to do higher level maintenance and repairs, but (s)he did in the smaller chains and indies, especially those in remote locations.

There is far less (in my experience, at least) of the mechanics and electronics in a typical d-cinema tech's job description. Fault finding is done by reading computer-generated logs, based on the output of sensors, and then replacing the entire component when you've identified what has gone bad (liquid cooling pump, ICP board, RAID drive, whatever). We're not expected to fault find down to component level on a board (which an advanced projectionist in the film days was), but we are expected to read and make sense of automated log data (which a projectionist never was).

I think the amount of maintenance that digital cinema installations need has taken the industry somewhat by surprise; though it wouldn't surprise anyone with a background in IT. Theater owners were sold on the idea that once installed, the projectors and servers would sit, minding their own business for years on end, until finally they'd be thrown out and replaced. In fact, it's only the film handling aspect that has gone away: routine to intermediate level maintenance and repair is still needed, but most theaters now do not have someone working permanently on the site who is capable of doing it.

Jobs that a generation ago, would have been done by the chief projectionist, now have to be done by a visiting tech. James's arrangement sounds interesting: it looks like his theater has realized this, and is trying to bring some of these skills back in house.

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James Westbrook
Phenomenal Film Handler

Posts: 1133
From: Lubbock, Texas, Usa
Registered: Mar 2006


 - posted 01-07-2018 04:07 PM      Profile for James Westbrook   Email James Westbrook   Send New Private Message       Edit/Delete Post 
Our corporate office demands all assistant managers be trained on xenon bulb changing, although most never perform the task again after training. I do the majority of the bulb changing. The Barco projectors have A and B maintenance which must be done every 30 to 90 days, which is the filter cleaning and a thorough dusting. When we have red tail light incidents (which I troubleshoot on my own, usually by rebooting the Barco) the other managers will contact the Support Center and an agent there will help the assistant do whatever needs doing, though often there will be a wait. We have spare Barco parts and a Doremi IMB, along with a spare SMS and a spare USL sound processor (mounted and hooked up on our TMS rack). I have yet to use the spare processor. We have to inventory these parts monthly. Our booth engineer has recently demanded we have a booth log we send him monthly via email on our Support Center calls and bulb changes and any other oddball things we encounter. To me this work is second nature but I can see some less experienced assistant who gets assigned Technical Assistant get in over their heads.

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 01-07-2018 04:41 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
As one who has worked full-time in IT for many years, I can say that the IT side of D-cinema is pretty basic, and should be able to be understood by anyone who is familar with a typical small-business office network. The troubleshooting skills and process (reduce the problem to the minimum number of components and then test each component in sequence) is similar as well. That said, the office job comes with regular hours and a fixed work location. Higher-end IT jobs tend to be more interesting than this and have greater growth potential, too. (Obviously, cinema service requires other skills, besides IT knowledge. It has always been a multi-disciplined profession.)

My work in cinema exhibition has always been part-time (for twenty years, as of April!). I love movies and wouldn't give it up, but, at the moment, I am only really doing the occasional "film" festival and special event screenings. I think that I have shown more 70mm last year than 35mm and D-cinema combined. This is a job that has never required more knowledge or been more difficult to do well, but it still pays poorly, and the work is irregular. All of the old formats and equipment are still with us, but DCPs need to be presented properly, too. This is a job that really can only be done for the love of it, at this point. No one would be crazy enough to get into it for money or growth potential. And lots of talented operators with the requisite skills are under-employed at the moment.

One function that I strongly believe needs to be served somewhere is education of "film"-makers on how to make their work ready for big-screen exhibition (typically at festivals). Many of these people are able to shoot and edit their material well and produce a decently watchable movie, but have trouble getting it into an acceptable exhibition format (35mm, videotape, or DCP) that can be shown by cinemas without problems. Just because something plays fine on a laptop with cheap computer speakers does not mean that it will look and sound good in a theatre with a large screen and proper sound system. Unfortunately, the people who need this service the most tend to have no money, so I am not sure how one would go about making a business out of this ("post-production consultant"? "exhibition consultant"?). Someone should try, though, because I am sick of getting festival material that does not play properly without significant fixes.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 01-07-2018 10:02 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
I now do a bit of this for some of the fests I used to project in my last job, and you're right: I don't think anyone could make a viable living serving that market alone and with no other source of income. The "microbudget" and student content creators who submit a ProRes file, or "My DCP" on a drive that violates all the ISDCF formatting rules to a fest, cannot afford to have their content prepared for digital cinema exhibition by a dedicated lab or post house. If they could have, they would have. I do it for a lot less (around the minimum wage, once the cost of my time, depreciation of hardware and software, and all the other overheads are factored in), as and when downtime from my day job allows, and with disclaimers to the effect that I cannot offer the same extent of support and backup that paying a post house four figures would buy.

Given that the technology needed to do this is well within the grasp of this sort of content creator (a range of decent DCP rendering plugins for FCP and Adobe Premiere are available for $200-500, and if you're willing to do a two-stage process - output from your NLE to TIFF or DPX frames, then DCP-o-Matic to render the DCP - you don't have to spend a penny on software), I find it surprising that few if any "film" schools teach their students anything about digital cinema exhibition. I've met literally dozens of their students and recent graduates who hadn't heard the term DCP until a fest they wanted to submit to asked them for one.

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 01-08-2018 11:33 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Leo is braver than I am. I make DCPs all the time for festivals and events at venues where I know the equipment that is in place, but I can't bring myself to offer that service to the public, since I don't really want to get the 2am call from some theatre somewhere that can't play the thing. I would do it for a friend who asked nicely, but I don't want the customer-service headache of dealing with the general public.

I normally just tell people to go to Foto-Kem or any other reputable lab. Like sound mixing or color correction, DCP (or 35mm or tape) output is something that is worth paying for an expert to do. I also tell people to QC whatever they get back from the lab before sending it out for exhibition.

It might be interesting if someone (probably a lab or theatre owner) offered a mail-in service to inspect DCPs and verify them on-screen. I tend to think that this is something where the director should be present to confirm that the picture and soundtrack are correct, but a cheap mail-in operation might be better than nothing, which is what many people seem to be doing.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 01-08-2018 12:47 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
All the DCPs I make are for people I already know, or who are referred to me by people I already know; and I make it clear to all of them that I am charging them something like 10-15% of what Indie DCP or FotoKem would, because they don't get the answering calls at 2am service, or test ingestions and screenings before delivery being done, that they would if they hired a full service post house. I don't advertise or go looking for DCP-making work, because I have neither the time nor the infrastructure needed to compete with the dedicated labs and post houses that do it.

My customers are people who don't have the money to hire a full service lab or post house, but aren't in a position to make their own DCPs, either. I find it a bit puzzling that so many people in this position seem to exist, but the fact that few if any film schools teach their students anything about digital cinema distribution and exhibition must surely explain it to some extent. This is a change - a generation ago, these kids would at least have graduated having threaded a 16mm portable once or twice.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 01-08-2018 02:27 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
Honestly, I'd say that there is less IT required of the theatre tech than is being presented here.
I couldn't disagree more on that statement. While the basic networking wire connections are easy to learn, today's typical service person is NOT JUST DOING PROJECTION maintenance and will likely deal with multiple networks in any given complex. You look at all the work that a Wrong Service Co. tech does and not only do you need to be proficient in projection maintenance, but you also have to know how to install and repair video displays, menu boards, UPS systems, and ticketing systems among other things. Repairing LED signs is right around the corner men! The techs in some large chains are also in this have to be able to "repair all" position. And honestly, with projectors being as reliable as they are, at least the ones I've installed have been, the average tech would have plenty of free time to pursue doing this other stuff.

Mark

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 01-08-2018 08:29 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
So with what you just said, what heavy IT is there? Much of it becomes cookie-cutter, after a while. That is, you know-what-you-know but you are not what I would consider completely proficient at IT in a general sense while being sufficiently proficient with IT in a Cinema sense.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 01-09-2018 11:12 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
My point is that it's not cookie cutter for someone who is not familiar with IT and theaters get more and more vested into being completely IT based as time goes on. If you are going to be a tech working for any kind of a service company then you better know IT coming in or you are going to be one lost dude.

Mark

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 01-09-2018 07:39 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
While knowing IT is an asset, I still say you are making MUCH more of IT in cinema than actually is being used. There are certain levels one has to have a working knowledge but not to the degree a real IT pro would need to understand things.

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