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Author Topic: Christie Projector Software Versions
Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 03-22-2018 11:13 AM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
Dude. I know how to power cycle the projector.

Marco, no, I have not contacted Christie about this issue because they are not exactly the most knowledgeable about these types of things. I'm sure their engineers are, but that information doesn't always get relayed to their support center, in my experience. But I have confirmed from a few colleagues that I am not the only one who experienced this issue.

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System Notices
Forum Watchdog / Soup Nazi

Posts: 215

Registered: Apr 2004


 - posted 06-05-2019 02:40 AM      Profile for System Notices         Edit/Delete Post 

It has been 439 days since the last post.


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Geoff Halls
Film Handler

Posts: 10
From: Adelaide South Australia
Registered: Feb 2013


 - posted 06-05-2019 02:40 AM      Profile for Geoff Halls   Email Geoff Halls   Send New Private Message       Edit/Delete Post 
Our Cinema Chain acquired a Cinema in a regional area in Australia. The Software wasn't kept up to date by previous owners. The 2210 projectors are on Software Version 3.1.0 (3). To Install the latest 4.8.1 (3) The Release notes say must have minimum 4.0.0(2) or later. I can find Versions 4.1.0(3) and V 4.1.1 on the Portal.

4.1.0(3) requires 3.1.0(x) which it’s on so I should be able to upgrade in two goes
Does anyone see a problem with going from:

3.1.0(3) currently on this version, to 4.1.0(3) and then latest 4.8.1(3)

There is also a version 4.1.3(3) that will go from 3.1.0.(3)

Appreciate any advice. Thanks

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 06-05-2019 09:45 AM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
it looks like you've done your homework. It's been a while since I've upgraded one of those machines but your logic is sound.

Remember that when upgrading Christie projectors you may need to reboot/power cycle multiple times for the updates to fully apply.

I would also check all the operations after upgrading to 4.1 and before continuing - if something goes wrong you may be able to narrow the possible causes if you've only done one upgrade.

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Geoff Halls
Film Handler

Posts: 10
From: Adelaide South Australia
Registered: Feb 2013


 - posted 06-09-2019 08:59 PM      Profile for Geoff Halls   Email Geoff Halls   Send New Private Message       Edit/Delete Post 
Thanks Marco, I've obtained a version of 4.0.0(2). Have been informed this is the safest package to use from 3.1.0 before going to 4.8.1. I'll let you know how it goes. Will take a spare ICP card just in case.

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 06-10-2019 05:16 PM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
ICP can always been reflashed - I’m not too concerned about that but better safe than sorry! Let us know!

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Geoff Halls
Film Handler

Posts: 10
From: Adelaide South Australia
Registered: Feb 2013


 - posted 06-26-2019 11:13 PM      Profile for Geoff Halls   Email Geoff Halls   Send New Private Message       Edit/Delete Post 
Went from 3.1.0 to 4.0.0 to 4.8.1 no problems. Thanks Marco

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 06-27-2019 05:31 AM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
Well done! [thumbsup]

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