Film-Tech Forum ARCHIVE: Refunds or Passes for controversial content in movies

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Topic: Refunds or Passes for controversial content in movies

Joshua Voorhies
Film Handler

Posts: 45
From: Overland Park, KS
Registered: Apr 2001

posted 09-02-2001 08:27 AM

I think this thread just ran the full curve- from "give them whatever they want so they go away" to "screw 'em."

Maybe a good rule of thumb is refunds/passes only in first thirty minutes; passes only if legitimate problem.

Here's something else to think about: what if there's a disruptive person in a theatre, and the customer doesn't say anything until the show lets out. Do they deserve free passes (after all, they did still see the movie)?

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