Example of what I am trying to say.
A projectionist scratches a movie. Customer thinks "This THEATRE has trashy prints!"

That is how it goes, sad but true. One persons mistake makes an impact on not only other projectionists but the entire theatre. I am not trying to put the fear of God into people, just teamwork. If someone isn't working hard then make them work hard. If they still are not working hard, BYE BYE. My projectionist have this attitude towards each other. They do not let each other slack off because they know that the job has to be done. If you do not do it when you are supposed to then the next person has to and that is when they have words with you. You live and die as a TEAM! After a while the demands on each other raises the level of quality in the workplace.

As far as what I said about punishment, come on man! Nobody is going to take you serious without muscle. That does not mean you beat down on someone for breathing at the wrong time or anything crazy like that. It just means if you cut out of line, you are going to be put back in line. If you talk back to mom then dad will give you the belt.
I do not punish people for what other people do but for what they DON'T do. If this guy dropped a movie he was moving I ask the other projectionist why they weren't helping him.

Hi Pete:

Unrelated question. What is the most common term used to refer
to a grandfather in Scotland? Here in Canada it's "Grampy". I may have a decision to make soon. My heritage is Scots and I'd like to use a Scottish term.