|
|
This topic comprises 4 pages: 1 2 3 4
|
|
Author
|
Topic: Regal -non competition clause?
|
|
|
|
|
Thomas Procyk
Phenomenal Film Handler

Posts: 1842
From: Royal Palm Beach, FL, USA
Registered: Feb 2002
|
posted 09-26-2002 12:31 PM
[SARCASM ON]The reason some company lurkers may not want their employees participating in such a forum is because there is nothing wrong with the company. They never have presentation problems, their equipment is perfect, their customer service is top-notch, and therefore any negative comments or inquiries about problems are clearly lies. Employees need to go through the proper channels to handle problems and not try to figure them out on their own. They are paid to work, not to think. Speak to your supervisor who will speak to the Second Assistant Manager who will relay the message to the Assistant Manager who, at their convenience, will notify the General Manager who will find the best way to convey the message to the proper people at the corporate office without making it sound like there's a problem at their location. Employees have to realize that it may take up to 2-3 weeks before a response completely unrelated to their question will arrive. This is the only way problems will truly be solved. Furthermore, if you post a question on such a forum, unqualified people (that is, those not working for the said company) may answer your question and give you the wrong information because they were not trained properly by the company's own people. Regardless if it is good information and solves the problem, it is still improper. Then there is the situation with posting secret company information in a public forum. If other theater chains find out how much the said company charges for a large popcorn and soda, this could ultimately ruin competition! Not to mention what brand of buttery topping is used. This type of information should be strictly confidential. As for posting print information, this should be illegal. What if a customer were to find out that a given film is Scope? Then they will have a reason to complain when it is cropped to 1.85 in the company's smaller auditorium, and we can't have that. Not to mention if the company advertizes a film to be in DTS, and someone were to find out the print does not have a DTS track, this could potentially cause some serious legal trouble for the company. Company loyalty is of the utmost importance. He who hates his company hates his country. Just like your children can do no wrong, your company can NEVER do any wrong. They are perfect as long as they give you your paycheck and don't you forget it!! [/SARCASM OFF] =TMP=
| IP: Logged
|
|
|
|
Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000
|
posted 09-26-2002 12:57 PM
One of the biggest "turn-off's" I experienced with Regal is that we were told to "Snitch" on our fellow workers if they said something bad about the company. I am sorry...I don't operate that way, and I will never work for a company that tells me that. How can you have a good working enviroment if you know there are people who are watching every move you make and everything you say, and knowing someone will report it to the "higher ups" so it will make themselves look good for company promotions? How sick.....One big company "witch hunt." It sort of reminds me of the old William Holden movie, "Stalag 17". 'nuff said. 
| IP: Logged
|
|
Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000
|
posted 09-26-2002 03:09 PM
When I was at Regal, what led to my leaving was when a "booth certifier" came and pretended to be my friend, but was really looking for anything bad I was doing (like not raising the top masking in between shows for the slides) and instead of talking to me about it went to the District Manager and ratted on me, who in turn called the theatre manager and had her talk to me about it (I never spoke with the District Manager once, he always had his messages go through other people to me! I've heard he is no longer there though.) I should have explained things better (and ratted the "booth certifier" out for teaching the other people to cut frames off of used prints rather than removing the splicing tape, and not catching mistakes when showing them how to thread-up!), but at the time I was in such disbelief that anyone could operate that way, I looked for another job instead and they lost their most dedicated employee as a result. (A friend of mine recently went there and said the slides were OUT OF FOCUS, which I never let happen when I was there! Oh well, at least they fill the entire flat screen now.)
| IP: Logged
|
|
Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999
|
posted 09-26-2002 04:36 PM
I need to get a few things off my chest here. Paul, I am sorry you had a rotten experience with Regal but the bs you are spewing is just that. I have been with Regal for over 6 years and never once I dealt with any of the crap you have put forth. The corporate people and DM's do not solicit their employees to "Snitch" out others. That may have been a District you worked in or a rotten GM. That is not a company policy. Yes, it is true. There are corporate employees and OTHER employees that do lurk on this site and I have gotten feedback from them, but I was NEVER told to censor myself. Do I like some of the things Regal does...no. As a whole, Regal has been VERY good to me and treated me fairly every time I have had problems as well as the others I have worked with. I have never seen any "Witch Hunts". I dare everybody out there that has complaints about Regal to also look at your own company as well. NO company is perfect. I have heard horror stories about most theatre chains. I have my horror stories about AMC but I will not go into here. That problem is between myself and AMC. I have seen people here bash Regal and I keep quiet. I have seen people bash Technicolor and I keep quiet. AMC, UA, small chains, big chains and etc...I keep quiet. You know why? If I have a problem with those companies, I take it up with them. I don't whine about it. I am about to step all over Brad's toes on this one...isn't this forum to better the industry and not to bash each other? This forum is to help each other REGARDLESS of company. Many of you Regal haters out there do not realize this but there many, MANY people like myself that do our best everyday to run the best facilities out there. Are there some bad apple out there? Yes, but they will get theirs. They will move on and mess up some other company for awhile. All companies have these jerks to contend with. As for one of you ex-Regal people out there. You need to get your head out of your ass. Your failure to follow the chain of command is why you found yourself in a world of shit. (Not you Paul). Brad, I am sorry for raising all this hell on your site and if I am banned I will understand. If I get flamed by others, so be it. I could not stand quietly any longer.
| IP: Logged
|
|
Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000
|
posted 09-26-2002 06:14 PM
Christopher, I hope I don't sound like I'm kissing up to you, but I've admired most of the stuff you posted here. I wish I could have worked for a manager who thought like you (after all, you say you actually watch movies and have a home theatre setup!) That said, I have to say if anyone had their head up their ass, it was whoever thought out the policy I put into question in the first place. I won't go into too much detail here but basically there was something very WRONG in the "chain of command" for something so unprofessional to be policy in the first place. Yes, looking back I would have handled it differently now, but still feel that whoever decided to have the green bands cut off of all trailers should have considered that maybe the studios MIGHT have a problem with that. Also, the booth I was in had SO many simple things wrong with it when I started that I seriously had the impression that the people running the place did not know what they were doing, and I wasn't even sure WHO to talk to (they had been through several different general managers in less than a year already). However I did meet the District Manager who was part of our district in 2000 and found him to be a very decent person (and again, I'm not kissing up- I wouldn't say anything positive or negative about anyone unless I really meant it.) The person who took over that district after him though I can't really say anything about since I never met or even spoke on the phone with him- I wrote him a letter once but he never answered, all correspondance was through other people he had told to pass the message to. This is starting to get off the topic of the thread anyway (I believe it was about working for 2 theatres in the same market, not to "bash" or praise Regal Cinemas), but a company that big you can't really have an opinion of if you've only worked for a few of their locations- I'm sure I wouldn't have the same problems working at a different Regal location, and Paul wouldn't have either at locations other than where he worked. (By the same token, I've never worked for UA but one of their theatres in this area is EXTREMELY poorly run, but I'm sure not all UA theatres are run like that.) Let's all be friends here, OK?
| IP: Logged
|
|
Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999
|
posted 09-26-2002 06:56 PM
I do really want to be friends here. I just wish the bashing in general would more even keeled. It is one thing to complain and do it right and another to outright bash. Jesse I know your situation as well as the other situation I was referring to. I felt for you and I did not agree with the policy laid out about the green bands. To everybody here, I have always felt this is the place to go to, to fix a problem, hang out with other like yourself, better the industry...blah blah blah... I never felt it would be the place that we would just bitch about things. Here is a touchy subject...Technicolor. I have my problems about them. However, I have always taken my complaints through the channels. Coming here to just gripe will not accomplish anything. Paul, I am sorry I went after you, but I am very passionate about the people and company that has always looked out for me through thick and thin. Even when I was in deep doo doo. It really sounds like you got shafted pretty hard by an individual that had a case of rectal-cranial inversion. With all the changes I have seen in the last 6 years and mainly the last 6 months, it may be a very good chance that person finally "got his" for what appears to be politcal gamemanship. I have had my share in Vegas alone with NOW former employees. They were VERY BAD APPLES that tried to take me down as well. I have an excellent DM that could see through all the BS and has helped me. All the DM's that I have worked for in Regal have been that way. BTW, in Regal, we do have to watch what we say to media outlets such as web-sites because Regal wants "One Voice". In this case, our VP of Marketing and Advertising. However, I will go on the record by saying that it was Mr. Frazee (VP of techical services) back in 1999 that sent an email out to us to endorse Film-Tech. He recommended to everybody go here and and use it because the information here is very useful. We also do purchase Film-Guard. I personally cannot get enough of it. If I could, I would bathe in it ;> A little suck up to Brad there... Again, I feel that I am stepping on the moderator's toes here, but I feel we should be using this site pro-actively instead of "I was screwed, so F-the whole company" attitude. Rant mode off (hopefully for awhile).
| IP: Logged
|
|
|
|
|
|
|
|
Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000
|
posted 09-27-2002 12:24 AM
Christopher, I did not knowingly post anything that I knew was BS in this geographic area. If it would not have happened or I had not witnessed it, I would have never posted it. If it comes to pass that anything I said was BS, I would certainly apologize for it. But as for now, I have no apologies. There are many stories I have heard, but since I could not confirm them, I never posted them because they might have been BS, and that would certainly not help the company, no matter how good or bad the company might be. However, I must point out that you might be in a different district. Depending on the district, I have heard good things about Regal, and in some others I have heard not-so-good things. Still, in others, I hear nothing but horror stories. Yes, Christoper. You are correct. One bad apple can ruin the whole bushel. I am very happy to know you have a DM that really cares about their subordinates. He or she definately deserves Kudos!!!  Perhaps Regal should take a long hard close look in those geographic areas to see what is happening where there are so many disgruntled employees. We are in a geographic location that has some of the Nation's largest employers. Seldom do I hear of a disgruntled employee from Boeing, Microsoft, Puget Sound Naval Shipyard, or others as well. They all seem to love their jobs. Why is there such a difference? Something is wrong. Please let it be known I admire you for standing up and saying what you thought had to be said, as well as you defending your DM. That is great, and it is a mark of a true professional! I wish I could have worked with you and your DM. You have earned my respect. Even though I have had some bad experiences with Regal, if Regal ever called on me to fix a breakdown and get them back on the screen in this area, I would do that for them. I thought I made that clear to them when I walked out. I don't think I could leave anyone sitting "High and dry" with a "dark house." After all, it is OUR industry. Thank you. Respectfully, Paul
| IP: Logged
|
|
Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999
|
posted 09-27-2002 05:26 AM
Thanks Paul. You are also absolutly correct about there being problems abound in some areas. Our DM was pulled into Vegas to fix it. For what I know, he has. I was pulled from the east to come here and I had just missed all the crap the went down here. From what I understand Vegas just plain sucked. It now rocks. I would like to say I had something to do about it but it all rests on my DM and surrounding himself with the best people. I do the same thing at my site. Oh, what was this thread all about...oh yeah. Mike, you should talk to your DM and GM. They would probably like to hear from you directly about this. As a personal note an not speaking for any chain, I personally do not think it is cool to be working for the competition while still employeed at your original location. There seems to be the whole conflict of interests thing going on there. However, if the theatre you are talking about does not have any competition with your original one take it up with the GM and DM (I know broken record). This is one of those REALLY grey areas. I know at your level there will be no trade secrets going on, but the question of etiquette does come to mind. It just plain seems rude even if the intensions are well meant. Good luck on what you do...
| IP: Logged
|
|
|
|
|
|
All times are Central (GMT -6:00)
|
This topic comprises 4 pages: 1 2 3 4
|
Powered by Infopop Corporation
UBB.classicTM
6.3.1.2
The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion
and agrees to release the authors from any and all liability.
|