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This topic comprises 3 pages: 1 2 3
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Topic: So does anyone else have any JackAss related property damage?
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Mark J. Marshall
Film God

Posts: 3188
From: New Castle, DE, USA
Registered: Aug 2002
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posted 11-04-2002 01:51 PM
We are doing our best to turn away underaged folks for this movie in particular. We try to do it anyway, but we're paying particular attention to this one because of the potential rowdiness factor. That's part of the reason why "The Ring" did so well at our theater (and probably others) during weeks 2 & 3 of its release. Does anyone know if 8 Mile is rated R? If it is, The Ring will probably keep doing kick-ass business for us next week! ;-) By the way, we frequently end up in heated arguments with parents who want to just drop off their eight kids and leave. They even go to the extent to buy a ticket, walk in, sit with them for about ten minutes, then leave. I can't tell you how many kids have been wandering aimlessly around our lobby for two hours these last two weekends because we pulled them out of the movie after their parents sneaked out and drove away. We refund the kids' money, but not the parents. They're probably too embarassed to come back in and ask for it, and the movie is over by the time they get back anyway. At least we get their popcorn money and lots of quarters in our arcade games. ;-)
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Mark J. Marshall
Film God

Posts: 3188
From: New Castle, DE, USA
Registered: Aug 2002
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posted 11-07-2002 10:51 AM
I agree, they should have seen it coming. I don't meant to make excuses. Our theater patronage has been up recently and we frequently get surprised like that.Anyway, I just noticed last night one of our perf screens had a 1 - 2 foot tear in it. It's less than a year old, too. grrrrr..... If there was ever a print that I really really really wanted to drop down the stairs and kick out into the parking lot while it was raining, and then keep showing it that way..... I'd never do that of course, but you know how frustrating it is to have these idiots come in and see a pristine presentation that you work so hard to do only to have them tear your screen, steal your signs, break your seats, scratch your mirrors, piss in the theater or whatever.... The only drawback is that the theater would end up paying for the print too.
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Joshua Lott
Expert Film Handler

Posts: 246
From: Fairbanks, AK, USA
Registered: Nov 1999
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posted 11-07-2002 11:47 PM
I understand where you are coming from. I was just frustrated becuase there are so many managers out there that want to blame some one else with out taking responsibility.Part of what my company does is goes into theatre (and other businesses) and works out there current problems, creates new policy if neccasary, removes old policy and the like. We go in an get stuff fixed. Then we work on the public relations issues. We fix the building and staff, then promote it. It can work really well if the owners are open minded. ------------------ -Joshua S. Lott President & Owner Consulting, Supply & Design
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Dave Williams
Wet nipple scene

Posts: 1836
From: Salt Lake City, UT, USA
Registered: Jan 2000
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posted 11-08-2002 01:43 PM
Most theaters will buy a vandalism rider to pay for such claims.Here is the problem... Since the attacks of 9/11, as most insurance companies have had to pay out BILLIONS in claims as a result, new guidlines are bieng applied by most major carriers. If you make too many claims over the life of your policy, you may be rejected by your insurance carrier and may not be renewed. New companies may not accept your policy either. It all comes down to cost. If you have a thousand dollars in damage, and can afford to fix it without a claim, then fix it. If you don't have the cash, then think about how you can prevent it from happening again, and make the claim. Just remember that insurance, while there to cover costs of loss, should be used in the case of high or total loss. Example, you get robbed and lose 300 dollars. DONT FILE THE CLAIM. OR... you get robbed and lose 32 THOUSAND dollars. FILE THE CLAIM. Dave
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