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This topic comprises 3 pages: 1  2  3 
 
Author Topic: Wheelchair Pricing
Dave Williams
Wet nipple scene

Posts: 1836
From: Salt Lake City, UT, USA
Registered: Jan 2000


 - posted 07-20-2003 09:10 PM      Profile for Dave Williams   Author's Homepage   Email Dave Williams   Send New Private Message       Edit/Delete Post 
My fiance knew my asking this question would bring up a lot of angered feelings. Just the other day I was knocked over in a theater (where I paid full price) while going to the ticket taker. He actually bumped me from the side and knocked me over in my chair!

He then looked at me and said "hey buddy look out where you drive that thing!"

I then stood up (as I can still do that) and the absolute fear on his face allowed his brain to retranslate his previous statement into "Hey man, Sorry about that".

Throughout history, there has always been anger and hate towards one group or another, it is in our nature to hate and to destroy. Quite often, the anger comes from stereotypes that are quite often misunderstood.

I myself NEVER allowed any discount for ANYONE, of any age or mental or physical lacking. I still stand by that, as a business operator. However, I will not EVER discount another business that wants to give freebies to whatever group they want to give them to. That is thier right to do so.

If the studios don't want them to, they would stop them from doing so. It would become apparent to them at some point that it was happening. They could pull that right at any time if they felt thier money was bieng stolen from them.

I myself do not like to be treated differently. I do however also try not to be a total dick either. There are some in chairs that are total dicks about bieng independant, and some that are total dicks about wanting everyone to wait on them hand and foot.

The majority of chair drivers are not in the habit of wanting to stick out more than they already do. I myself know that when people see me able to stand up out of my car and then have to wobble over to the trunk to get my chair, then gleefully roll around, must be thinking that I am some kind of freak or wacko. Trust me, I love rolling around in the chair, because it is pain free to do so.

I never ask anyone to open doors unless they are accompanying me and I know the door to be problematic. I also never ask for anyone to assist me. I insist on putting and pulling my chair out of the trunk even when I have a guest that insists on doing it for me.

However I do not want to be treated like a freak, as many people do. You get stared at, but thats ok, I am a total hottie!!! And the chair is cool to look at when I start doing tricks! But when people knock you over because they are trying to show off to thier date or whatever, that's pretty crappy. And it comes from the misconception that those in chairs want to be put on some kind of social pedestal. It is mostly far from the truth.

I am sure that Carmike and other theaters that have instituted a free admission charge to wheelchair bound patrons have done so for reasons that either come from the feeling that they don't want to have the few that cause problems always causing problems, or perhaps guilt for those that have to be in them, or even perhaps eminating from some kind of consent decree resulting from some kind of ADA lawsuit, which are filed very frivously and quite often hurt even the ones in the chairs as well as the regular patrons.

My thoughts are pretty solid on this, but you try and get any theater chain owner to publicy make a statement on this issue, and it will never happen. They don't want to make news for treating wheel bound patrons like crap for not letting them in free, and they don't want the policy to be abused by those that shouldn't be getting the benefit, if it was made more publicly known.

I was made known of the benefit by one of my surgeons, who also suggested I start working out for the paralympic wheelchair basketball team. I tried the wheelchair basketball, and while I can shoot and stuff, I still have trouble remembering to control the chair and the ball at the same time. Ever see a chair rider go slamming into a ref or another chair, or better yet, the wall?

So my thoughts are this; They shouldn't get the freebie. I don't mind too much getting it, because I don't actually pay to see movies, and haven't since 1991 (ok I did pay to see ID4, but that was for my crew of 55 on a group rate on opening day). And when I do get the freebie due to the chair, I always purchase enough concession, just in case the theater is having to cover what the studio would have gotten from me (taking into account food costs and the such).

So say what you will, most wheelchair people would probably take advantage of every good or free thing thrown thier way. Most people in the chair didn't get thier from birth, or by choice, and have had to make very difficult adjustments, and don't mind the freebies or whatever, just so long as it is not announced on the PA system when they do it. Also remember that MOST would not complain if the goodies weren't there, and would never demand them.

It is always the few in every crowd that makes the rest look bad. It takes a long number of years to get past those few and see the whole for what it is. Eventually all persons will be treated and measured the same as the rest, but that world is a long way off my friends. Until then, take things with a grain of salt, a pound of understanding, and a mile of yearning for a better world.

Dave

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R. Andrew Diercks
Expert Film Handler

Posts: 232
From: Marion, Iowa (In the middle of everywhere)
Registered: May 2003


 - posted 07-21-2003 01:01 PM      Profile for R. Andrew Diercks   Email R. Andrew Diercks   Send New Private Message       Edit/Delete Post 
What kind of asshole would push over a wheel chair...especially to impress a girl. If anything the girls I know would go to the other man's aid and withhold sex for a long time. Sort of like the guy that loses a fight will get laid way before the guy that kicks the crap out of someone merciless.

On another token of discounts. Perhaps worthy of a thread, maybe not common enough. Post 9/11 I had several Police and Fireman request discounts. I couldn't believe this, especially since I am in Iowa and none of them are even close to involved. One cop was very rude about this and I asked for his chiefs name which he wouldn't give. Most departments have a no-gratuities policy now. It has only happened 4 times or so, but my reply will be that I pay taxes.

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Tony Ratcliff
Expert Film Handler

Posts: 216
From: Madison, IN, USA
Registered: Mar 2002


 - posted 07-21-2003 02:27 PM      Profile for Tony Ratcliff   Email Tony Ratcliff   Send New Private Message       Edit/Delete Post 
There are two group homes that bring their mentally challenged patients to my theatre about once a month. Most are older adults.
I let them in at our $2 group rate.
The patients are only given $5 each to spend at the theatre.
The directors of the homes initially called a few years ago and asked if there was a way to allow the patients to get admission and concessions all on $5, so we have accomodated.
Most of them appear to not have a good grasp on the concept of money and cost. We have to help them figure out what all they can get with their $5.
Everyone has a good time and I feel good seeing them have a good time.

Tony

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 07-21-2003 02:46 PM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
I would assume that when negotiating a "deal" with a group home, nursing home, school class, etc., they would be willing to come at a normally "slow time" for the theatre. So the theatre fills seats in what would otherwise be a nearly empty auditorium, and the residents get to enjoy a movie at a discount.

Tony: If their ticket is at the group rate of $2, and they spend the other $3 on concessions, you have an enviable per-cap! As others have said, they are good customers in more ways than one.

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 07-21-2003 09:56 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
Movie theaters are probably the most famous examples of discriminatory pricing around. Why NOT continue the policy with wheelchairs?

No, "discriminatory" isn't used in the bad sense here. It means to "differentiate", not "prejudice".

Adults, kids, seniors, students, etc. all have their own price. Prices for each group can also change throughout the day. (Matinee vs. Evening) It's done to maximize the number of customers that come through the door.

Virtuall every seat in the house is the same as the others. (Unless there is a balcony, etc.) Every customer in the house sees the same presentation. Why shouldn't everybody pay the same price? Well, if kids had to pay the same price as adults fewer parents would bring kids to the movies. If Monday afternoons were the same price as Friday night, why would anybody wait until after opening weekend? The theater would be empty on Mondays. Price discrimination allows people to get the most bang for their buck and it allows the theater to get the most possible bodies in seats.

(Hey! Wheelchair people bring their OWN seats, don't they? [Big Grin] )

For every discounted ticket sold, there is almost always a full-price companion ticket sold. (Except for seniors, maybe.) You wouldn't have sold ANY tickets if they were all full-price. It's better to have only $11 if the customer won't pay $14.

I don't see wheelchair pricing as anything different. There is often a companion ticket sold with the wheelchair ticket. It's a lot like the kids/adults gambit. Besides, people who pay less for their ticket are more likely to play video games or buy popcorn! On top of that, it generates goodwill. Everybody wins!

If I was at the window and a wheelchair person came up I'd give them a discount if I could. If there wasn't a button on the screen for it I'd at least punch them up as a "senior" ticket. I wouldn't feel the least bit guilty about it.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-21-2003 10:50 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
This is all very interesting to me. I have never heard of a free admission policy for wheelchair bound patrons, nor have I ever met one of these "angry at the world" wheelchair patrons. Everyone I know and have ever met in a wheelchair have been very friendly and just overall quality people trying to get through life just like everyone else, just having to struggle a bit more. The only time I have ever had an unpleasant experience was when the theater did not provide any sort of decent seating for the fellow, which I fully agree is a crock. Fortunately theaters are doing a better job in designing theaters for handicapped seating nowadays.

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Rachel Craven
Madam Moderator

Posts: 2190
From: Pensacola, FL
Registered: Dec 2000


 - posted 07-21-2003 11:34 PM      Profile for Rachel Craven   Email Rachel Craven   Send New Private Message       Edit/Delete Post 
Every theater I have worked at previously charged both mentally challenged and physically challenged a special rate which was actually the senior rate. Anyone with them was charged full price. Maybe people in wheel chairs get a lower (NOT FREE!) rate because they cannot choose any place in the theater to sit like the normal crowd, and a lot of times the wheelchair section is not the best seat in the house...that seems to make sense to me. As far as free that just doesn't seem right.

I do not know the policy at the theater I am currently working at, I don't think they do any discounts.

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Manny Knowles
"What are these things and WHY are they BLUE???"

Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002


 - posted 07-23-2003 06:02 PM      Profile for Manny Knowles   Email Manny Knowles   Send New Private Message       Edit/Delete Post 
A seat is a seat. Everyone must pay!

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Thomas Procyk
Phenomenal Film Handler

Posts: 1842
From: Royal Palm Beach, FL, USA
Registered: Feb 2002


 - posted 07-26-2003 02:38 AM      Profile for Thomas Procyk   Email Thomas Procyk   Send New Private Message       Edit/Delete Post 
I asked about the wheelchair policy at the local Carmike and was told it was because of a lawsuit several years ago against Carmike because many of their theaters were not wheelchair-friendly. (I assume this one was one of those locations, since there's evidence of seats having been removed to accomodate wheelchairs).

As part of the settlement of the lawsuit, Carmike now allows a wheelchair patron and one guest in for free, one show per day. Group homes and care facilities are excluded from this policy. (There aren't 20 wheelchair spaces in ANY auditorium!)

Heard it straight from a manager.

=TMP=

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Richard C. Wolfe
Master Film Handler

Posts: 250
From: Northampton, PA, USA
Registered: Apr 2000


 - posted 07-26-2003 03:25 PM      Profile for Richard C. Wolfe   Author's Homepage   Email Richard C. Wolfe   Send New Private Message       Edit/Delete Post 
I don't understand the reasoning for this free admission. A reduced admission is fine, but I don't really see a reason for that either unless the person has a sight or hearing problem. Isn't the product being consumed the same as other patrons? Do they receive free meals at restaurants, free gas at the gas station? Free electric and heating fuel for their homes? And as far as entertainment goes, do they get free cable at home, free admission to live theatre and concerts, or free admission to the ball park?

Group homes and care facilities we give our lowest ticket price which is $2.00, and we give them special private morning showings at 10 am. That way they can have the theatre to themselves and not cause any disturbances for other patrons, as they often need special care. They really appreciate that and take advantage of it often. It makes us all happy.

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Paul Turner
Expert Film Handler

Posts: 115
From: Corvallis, OR, USA
Registered: Apr 2001


 - posted 07-28-2003 01:56 PM      Profile for Paul Turner   Email Paul Turner   Send New Private Message       Edit/Delete Post 
Conforming to ADA added 30% to my construction costs. At least one out of every ten "wheeled customers" feels the need to park in the aisle which means someone has to go in and explain why it's a no-no and try not to humiliate the person in front of the crowd. These two things alone make it hard to justify a discount. However, applying a little "There but for the grace of God ..." allows me to make sure every wheelchair customer feels welcomed and appreciated. We try to be as community oriented as possible, which means ANY party that wants a discount is welcome to talk to me about it.

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Don Bruechert
Mmmmmmmmm, bird!

Posts: 340
From: Manitowoc, WI, USA
Registered: Jan 2003


 - posted 07-29-2003 08:59 AM      Profile for Don Bruechert   Author's Homepage   Email Don Bruechert   Send New Private Message       Edit/Delete Post 
We charge full price to everyone as far as I know, but we do have our wheelchair positions (the official ones anyway) set up so we have removed aisle seats in the back row, and their attendants can sit in the seat right next to them - they can feel just like any other customer except they are sitting in a more comfortable chair (in some cases) in a "protected" area.

We have been known to have wheelchair people in some of our other ground level auditoriums - they just sit in the back aisle, or the side aisle. I'm sure we won't have any problem allowing that to continue either until the fire inspector pays a visit during one of the rare moments it is happening.

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 07-29-2003 11:02 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
quote:
...they just sit in the back aisle, or the side aisle. I'm sure we won't have any problem allowing that to continue either until the fire inspector pays a visit during one of the rare moments it is happening.

Or until there is an actual fire or other emergency. [Roll Eyes] Please don't block exits or exit aisles!

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Carl Martin
Phenomenal Film Handler

Posts: 1424
From: Oakland, CA, USA
Registered: Feb 2002


 - posted 07-29-2003 04:12 PM      Profile for Carl Martin   Author's Homepage   Email Carl Martin   Send New Private Message       Edit/Delete Post 
quote:
...they just sit in the back aisle, or the side aisle. I'm sure we won't have any problem allowing that to continue either until the fire inspector pays a visit during one of the rare moments it is happening.
oh that's right, this is the wheelchair thread. never mind. [Wink]

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Jason Black
Phenomenal Film Handler

Posts: 1723
From: Myrtle Beach, SC, USA
Registered: Nov 2000


 - posted 08-01-2003 01:25 AM      Profile for Jason Black   Author's Homepage   Email Jason Black   Send New Private Message       Edit/Delete Post 
Thomas,
That manager was wrong. There was no lawsuit against us which caused that decision. There were no stipulations under which the heirarchy created and implemented said policy. It was more reactionary than a mandate.

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