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Author Topic: ECI Box Office Professional Input Needed Adam Martin I'm not even gonna point out the irony. Posts: 3686 From: Dallas, TX Registered: Nov 2000 posted 01-26-2004 09:29 PM                     Rob, please edit your profile to include a city and state before posting again. Thanks.  |  IP: Logged Jack Ondracek Film God Posts: 2348 From: Port Orchard, WA, USA Registered: Oct 2002 posted 01-28-2004 06:43 PM                        quote: Jack, that is exactly why a daily data base backup gets emailed to my home office computer. Have you had any issues with the data base not residing on the ticket computer? I talked to Rob about putting the data base on back office computer, and he really was against it. But can't remember his reasoning. I have had no problems with the RTS database being on my office computer. However, I understand Rob's feelings about a computer having to keep a theatre's (or maybe even a chain's) data available to all stations on the system while it's also being used as a Nintendo machine... among other things. I've done a few things in the past that have required that I reboot the computer, taking the database off the network for a while... which the sales stations all notice right away. This does not happen often though. I've understood and accepted the risk up to this point. However, I'm putting another theatre, with 4 ticketing stations and 4 concession positions in a situation where any of those stations might need to communicate with my indoor (because of gift cards). That'll probably get me to move the database off to its own computer. On backups: Back when my ticketing station got stolen, I didn't know that the RTS system puts backups on all the other stations. I learned about that down the road. I probably still wouldn't want my database running out of the boxoffice, but that's just me. Rob's got good reasons for the practice, and that should be fine for most people.  |  IP: Logged Daryl C. W. O'Shea Film God Posts: 3977 From: Midland Ontario Canada (where Panavision & IMAX lenses come from) Registered: Jun 2002 posted 02-03-2004 07:49 PM                        Provided you have a stable network and a database server that isn't a POS (not referring to point of sale), the difference between having the database on the local machine as opposed to a central server should be marginal (read not noticable) provided some thought went into the networking components of the software.  |  IP: Logged James Pope Film Handler Posts: 31 From: world wide web, USA Registered: Mar 2002 posted 02-04-2004 03:10 AM                        the theatre we just opened we have sensible cinema software i dont know the pricing but rusty who is the software developer has been nothing but terriffic to me as a manager we were having problems interfacing with mercury credit cards and not only did he himself answer the phone but he had a patch the next day to fix my problem. ive delt with software devolpers before and nobody has had this kind of response to a concern of mine before i hope that helps  |  IP: Logged

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