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This topic comprises 3 pages: 1  2  3 
 
Author Topic: What would sell "the experience" of a theatre?
Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001


 - posted 04-10-2006 09:50 AM      Profile for Bobby Henderson   Email Bobby Henderson   Send New Private Message       Edit/Delete Post 
I think older, small town theaters have to capitalize on the nostalgia angle. That's something very few "google-plex" theaters can emulate with any sense of authenticity.

First, the theater's "store front personality" has to at the very least be decent. Run down appearance and dilapidated signs may make me drive straight to the huge stadium seated multiplex.

Very few theaters invest in a good quality marquee sign these days. Decades ago theater marquee signs were the main trend setters in sign design. Not so these days. Usually whenever I see a well done marquee and vertical "blade" style cantilever sign anymore, it is for a stage-based live theater in a large city center. One doesn't necessarily have to invest in anything as elaborate as the eye-popping theater marquee put together in the film The Majestic. But at least some exposed neon and scintillating chase lights would do well. A good display would be tasteful and architecturally relevant to a bygone period, not gaudy or cartoony like some of the marquees Cinemark used to put on their theaters.

I'd try to have a lot of antique looking decor on the inside and done so with a sort of upscale attitude. The goal is to try to emulate long gone movie palaces of the past. You don't need a 5000 seat auditorium to do that. But copying the same sort of atmosphere is not impossible.

To add to the decor, it might be kind of cool to have some old movie posters on display or even some cleaned, antique film projection equipment.

Aside from all the stuff that would allow viewers to take that "trip down memory lane," actual presentation quality of the movies themselves has to at least be equal, if not better, than what anyone can get from the google-plex down the road. With the sliding presentation standards in so many locations, that will not be hard to do.

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 04-10-2006 11:15 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
Two phrases to live by:

"Film Done Right"

"Showmanship"

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Mitchell Dvoskin
Phenomenal Film Handler

Posts: 1869
From: West Milford, NJ, USA
Registered: Jan 2001


 - posted 04-10-2006 12:12 PM      Profile for Mitchell Dvoskin   Email Mitchell Dvoskin   Send New Private Message       Edit/Delete Post 
Check out Lafayette Theatre for some ideas. They are a first run single screen theatre up the road from a Loews 20-plex, and people go out of their way to attend.

They feature
  • Popcorn that is popped fresh before every show.
  • Live Organ music on their antique theatre organ instead of canned music.
  • Staff formally dressed in tie and vest.
  • State of the art digital sound, and a large screen.
  • Classic films every Saturday morning, which over the last few years have built up quite a following and are now quite profitable.
  • Occasional special weekend film festivals.
They have found that by doing these classics and special shows, they bring in people who would not normally travel to their theatre. Once there, they tend to come back for the first run films.

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Mike Blakesley
Film God

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From: Forsyth, Montana
Registered: Jun 99


 - posted 04-10-2006 02:00 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
We have most of the "amenities" mentioned here except I don't do the formal attire thing. This being a very small rural town where NOBODY wears a suit except maybe to go to church or the prom, people would feel uncomfortable. My staff wears Roxy logo shirts, and my wife and I wear comfortable "business casual" clothes.

We don't have stage curtains -- I wish we did -- but we do have colored lights that shine up on the screen and fade-out as the picture comes on, so at least people aren't staring at a blank screen.

We don't play ads. I agree with all above, for a small theatre it wouldn't bring in enough money to make it worth pissing people off.

As for the nostalgia angle Bobby mentioned above -- I'm in total agreement there. People tell me all the time they like to come to my theatre because "it feels like an old time theatre." But, the nostalgia can only extend to the GOOD things people remember -- the bad stuff (creaky hard seats, mono sound) has gone away. So they get that nostalgic experience, but in an environment they're comfortable in.

I also agree totally on the exposed neon marquee. It's so important to keep ALL of the tubes working. We budget every year for sign repairs. (Ours has 54 neon tubes, some of which are used to backlight the readerboards.) We don't have chasing lights under it -- again, I wish we did, but the non-chasers are original so I'm reluctant to change them. The outside of our building looks pretty much the same as it did in 1935.

One thing we do to help "sell the experience" is, when we are playing an action movie where impressive sound is a huge feature of the film, I put a block in our newspaper ads reading, 'Hear it the way it's supposed to be heard....on the Roxy's Dolby Digital Sound system!'

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Bernard Tonks
Jedi Master Film Handler

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From: Cranleigh, Surrey, England
Registered: Apr 2001


 - posted 04-10-2006 05:52 PM      Profile for Bernard Tonks   Email Bernard Tonks   Send New Private Message       Edit/Delete Post 
quote: Mike Blakesley
We don't have stage curtains -- I wish we did -- but we do have colored lights that shine up on the screen and fade-out as the picture comes on, so at least people aren't staring at a blank screen.
Remembering the pictures of your very nice cinema, festoon rainfall curtains would look the business, as you have no room for draw curtains with your large screen.

I had stage curtains, but so did the Odeon multiplex in every screen, my biggest opposition 9 miles from me. [evil]

BTW, your pictures no longer open in the Picture Warehouse! [Frown]

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Henry O'Connell
Film Handler

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From: Hamilton, NY
Registered: Feb 2004


 - posted 04-11-2006 08:39 PM      Profile for Henry O'Connell   Email Henry O'Connell   Send New Private Message       Edit/Delete Post 
Here at the Hamilton Theater we do a 10 min. slide show. We have three theaters, one large and 2 small. The small ones use slide projectors and home mixed cd music bed. The slides are all local area, we try for people (the oh, I know them angle)and places. We have about 5 sponsor slides at the end. We do a classy door close(remote control) and then the house dims on the last slide. Zipper opens into our limited to 10 min. trailer pack.

The large theater has a video projector and the show is played via DVD. This show is a little different. Same format.

It does not make us much money. It is not sold as a big deal.

We do midnight movies when Colgate is in session (they sponsor it) and I do "special" video presentations for those shows.

We have Sat. childrens shows. We try to tie in something live to those. If it has farm animals we try to get a live one. We get local businesses and people to sponsor it. We take pictures and I put together a presentation featuring last weeks pictures and upcoming shows.

Hope this helps. [Big Grin] [Big Grin]

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Caleb Johnstone-Cowan
Jedi Master Film Handler

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From: London, UK
Registered: Mar 2006


 - posted 04-11-2006 10:04 PM      Profile for Caleb Johnstone-Cowan   Email Caleb Johnstone-Cowan   Send New Private Message       Edit/Delete Post 
You could do a movie pass where for say $20 a month you can see any film any time. The chain I work for does this nationally.

If you have a high concession spend per admission then this should increase you profits in that area. Would probably have to do this in conjunction with no outside food rule.

Similarly if people have 'free' films then they are more likely to turn up to any old trash so programming a critical/commercial flop isn't so bad.

You also tap into a base of 'regular' customers who you can email regularly and know by name.

Possibly more realistic is something Odeon in the UK do for their two smaller West End cinemas, 'Select' membership. It is targeted at the discerning cinemagoer because the two cinemas supposedly have 'alternative' programming although that's up for debate.

It's £15 upfront and you get £1-3 off admission prices depending on the time. Also every fifth visit is free. You can get discounts at a number of local restaurants and bars.

People have said about pricing however if the neighbourhood you're in is upscale consider putting prices up and going upmarket. It works in London some people seem to go to certain cinemas because they have snob value.

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Mike Blakesley
Film God

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From: Forsyth, Montana
Registered: Jun 99


 - posted 04-12-2006 12:33 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Another thing we do a couple of times a year: We work with the local Chamber of Commerce on free matinees. Usually, one at Christmas and one in the summer. We use the prevailing blockbuster film. (Last Christmas it was Narnia.) We let the kids in free, but we punch up tickets as if they were paying. The Chamber pays the regular price, so there's no problem with the film company.

It's a win-win-win situation: The kids get the new blockbuster movie for free, the Chamber gets the goodwill from providing this great in-demand show for the kids, and we get a full house and a ton of concession $. (Plus a lot of people think WE are giving the free show away, so we get additional feathers in our cap from the parents.)

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Robert E. Allen
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From: Checotah, Oklahoma
Registered: Jul 2002


 - posted 04-12-2006 01:33 PM      Profile for Robert E. Allen   Email Robert E. Allen   Send New Private Message       Edit/Delete Post 
You've gotten some excellent ideas here, Dennis. I would just add don't forget your PR. Make your customers feel like part of your theatre "family". Learn their names and greet them by name when you can and greet them from the front of the auditorium.

Also, if you're doing the booking, don't get sucked into the "play what the distributors are promoting" trap. Research your films and then promote them LOCALLY (and not just in the papers). Have your staff theme costumed from time-to-time for current or upcoming product.

I don't agree with Mike about the classics. I believe they can do business if you promote them with a "see them on the BIG screen as they were meant to be seen" mentality. Run "John Wayne Festivals" or "Great Hollywood Musicals", etc. Wear a tux. All theatre managers used to wear a tux. Avoid on-screen advertising as this simply makes your auditoriums look like giant TVs (keep it in the lobby). Sell memberships to your "film club" and offer reduced admission and concession prices to members. Good luck!

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Dennis Benjamin
Phenomenal Film Handler

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From: Denton, MD
Registered: Feb 2002


 - posted 04-12-2006 02:07 PM      Profile for Dennis Benjamin   Author's Homepage   Email Dennis Benjamin   Send New Private Message       Edit/Delete Post 
All the ideas are tremendous. I am compiling a list of these ideas to take to the owner. So it is all appreciated.

Speaking of Film Festivals:
One of my personal dreams (other than owning my own location someday) is to put on a yearly "HONG KONG" film festival. There were so many good (early) films made by John Woo and Tsui Hark before anyone came to Hollywood (maybe throw in some Jet Li films too). Also, I like Akira Kurosawa, maybe we could do an "Asian Pacific" film festival - or something like that.

Anyways, just an idea I have.....

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Mitchell Dvoskin
Phenomenal Film Handler

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From: West Milford, NJ, USA
Registered: Jan 2001


 - posted 04-12-2006 03:07 PM      Profile for Mitchell Dvoskin   Email Mitchell Dvoskin   Send New Private Message       Edit/Delete Post 
Of course, there is always Smell-O-Vision

News Story Link

*****************************************************************

Movie-Goers Getting Smells to Match Scenes

By YURI KAGEYAMA, AP Business Writer
Wed Apr 12, 12:30 PM ET

TOKYO - A theater audience in Japan will be sniffing their noses — literally — at a new Hollywood adventure film when it opens here later this month.

A new service from a major telecommunications company, NTT Communications Corp., will synchronize seven different smells to parts of "The New World," starring Colin Farrell.

A floral scent accompanies a love scene, while a mix of peppermint and rosemary is emitted during a tear-jerking scene. Joy is a citrus mix of orange and grapefruit, while anger is enhanced by a herb-like concoction with a hint of eucalyptus and tea tree.

The smells waft from special machines under the seats in the back rows of two movie theaters, which create different fragrances by controlling the mix of oils stored in the machines, company spokeswoman Akiko Suzaki said Wednesday.

In "The New World," which opened in the United States in December, Farrell plays American colonial leader John Smith, who is said to have been saved from execution by North American Indian princess Pocahontas.

Theaters will be able to download from the Internet different scent sequences for other films, Suzaki said.

The company began a similar service for homes in Japan last year. Owners of the $620 home version can download different programs to emit smells to accompany a horoscope reading or work as aromatherapy.

Owners must keep refilling the machine with fragrant liquids. NTT Communications would not disclose how many machines it has sold.

U.S. startups have developed similar technologies before, although at least one company had to shut down during the dot-com bust.

*****************************************************************

I can't wait to smell King Kong...

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 04-12-2006 07:53 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote: Robert E. Allen
I don't agree with Mike about the classics. I believe they can do business
I never said they can't do business. I said they wouldn't do enough business in a small town to make them pay. I've been there, done that. If there was big money in classics, they would be playing all over the place and every googleplex would set aside an auditorium for classics.

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Will Kutler
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From: Tucson, AZ, USA
Registered: Feb 2001


 - posted 04-13-2006 02:04 AM      Profile for Will Kutler   Email Will Kutler   Send New Private Message       Edit/Delete Post 
Mike

Your in left-field regarding classic films!!!!

I was projectionist for a VERY popular classic film series in Tucson partly sponsored by the City of Tucson. And this was 16mm (a couple of B & H w/Marc lamps. Speakers on either side of the screen controlled by amps and mixer. The sound was transmitted from the projector to the sound system via guitar transmitters.

Anyhow, the trick to running classic films is to KNOW THY AUDIENCE! READ THE CROWD and get films that they would like to see. For example, the individual who was in charge of this event was a real piece of work who ordered films that she was interested in seeing and not necessarily what the crowd wanted to see. And she refused to listen to anyoneone about her programming. When she did order films like "WoZ", American Graffitti", "Singing in the Rain"....great classics then the public and families w/kids would show up by the hundreds. But when crap like Woody Allen was shown, then no one came.

And when classics are shown, the audiences did not mind intermissions...in fact they welcomed them. Gave them a chance to stretch, adjust their kids and maybe get something to eat.

Another key to screening classics is to know thy showtimes and show dates! These are usually family events. So, you don't want to be screening a film that will end late on a school night!

Another good idea for a small town that was popular in Tucson's old "Cineworld 4" for many years were kid flics during the summer. One would purchase a cupon book and 1 film would be shown every week during the day. Kept the kids out of trouble and was also a very popular event. And this was when Tucson was still a small town w/next to no entertainment venues (1970s)

Cheers

K

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 04-13-2006 12:22 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote: Will Kutler
And this was when Tucson was still a small town w/next to no entertainment venues (1970s)
Tucson had to have at least half-a-million people in the 70s, whereas the original poster's town is around 2000 (providing he's working in the same town he's posting in!)

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Adam Martin
I'm not even gonna point out the irony.

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From: Dallas, TX
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 - posted 04-13-2006 12:39 PM      Profile for Adam Martin   Author's Homepage   Email Adam Martin       Edit/Delete Post 
Tucson had over 15 theaters and drive-ins in the mid-1970s, not including adult theaters.

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