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This topic comprises 7 pages: 1 2 3 4 5 6 7
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Author
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Topic: Independent theater owners
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Melanie Loggins
Expert Film Handler

Posts: 154
From: Wayne, NE, USA
Registered: Aug 2011
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posted 09-15-2011 03:38 PM
Nope, trying to be mostly move-over. Tree of Life was a gamble that didn't pay off.
Trouble, is, I've already had most of those movies! People just aren't willing to wait 6-8 weeks for a movie. We've had very good luck getting them 3-4 weeks later. I've noticed that movies like Planet of the Apes, the kind that are aimed at the young male demo, do very poorly for us. If you're the kind of person who wants to see it, you're the kind of person who will drive opening weekend. In a small town like ours, people just take it in stride that we'll have to drive to the big city for all kinds of things, and driving to see a movie becomes an excuse to eat out, go to Wal-Mart/Sam's/the mall/big box, etc. It's so frustrating to me, when I'm considering a movie, to talk to people who say, "Oh, it was so good! You should get it!" Well, sounds like you already saw it! Did you like it so much you'll see it again? Oh, no? Oh, ok.
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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99
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posted 09-15-2011 05:57 PM
quote: Melanie Loggins driving to see a movie becomes an excuse to eat out, go to Wal-Mart/Sam's/the mall/big box, etc. It's so frustrating to me, when I'm considering a movie, to talk to people who say, "Oh, it was so good! You should get it!" Well, sounds like you already saw it! Did you like it so much you'll see it again? Oh, no? Oh, ok.
That describes my life on a daily basis and it's why we try to play as many of the "big ones" on the break as we can. Gotta jump on 'em before the bloom falls off the rose. What you (and we) need is more movies like "The Help," "The Blind Side," "True Grit," and so on where they're really good and have legs and virtually everybody wants to see them, rather than just some small group of the population. Too bad there are only one or two of those in an average year -- if that.
What really gets me is people who say "Yeah, I already saw it...but I'll see it again when it's here." Yeah, right. That doesn't happen.
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Jen Pelto
Film Handler

Posts: 30
From: Muskegon, MI, USA
Registered: Aug 2011
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posted 09-20-2011 06:32 PM
LONG RAMBLE:
Melanie: Your theater sounds like my theater, the Harbor Theater, although we are an art-house theater. (Don't you love the newbies that came out to see Tree of Life? It's too bad a lot of them left stumped or disappointed. We actually printed some thoughts on the movie from Ebert's blog, laminated them, and kept them in the lobby -- this helped some people "cope" with the artsy-ness after reading a bit "more" about it).
We are also a non-profit. I understand the "ownership" or entitlement patrons have -- especially if you make "promises" that movies will come this week or that week, and they don't (for a thousand reasons, usually not your choice or doing). Because things can change literally last minute when dealing with limited print copies, we try to use the disclaimer that "all times subject to change" and invite people to log on to our website or call the showtimes hotline to get the most up-to-date info.
I know it sounds unstable, but through trial-and-error (and honestly, to our surprise!) our patrons would rather have pre-printed flyers that give them upcoming titles/descriptions/showtimes for a month or two ahead of time than to not know when something is coming. This also helps advertise our lesser-known movies early. On the top is printed in bold "TENTATIVE SCHEDULE -- SUBJECT TO CHANGE". People like reading the descriptions and familiarizing themselves with the titles. Sometimes they read something in the Times or hear something on NPR and say AHA! I've HEARD of that movie!
Also, talking with people one-on-one when they ask why a certain movie was delayed a week helps, too -- most people have NO idea how prints are obtained and all of the behind-the-scenes stuff. People usually find it interesting when they learn that the movie they are anxiously awaiting for was delayed because of THIS-OR-THAT. That usually staves off the anger.
We went through a few different film bookers in the beginning, which I recommend, especially if you are just starting out. But once you get the feel of your business and client base, consider trying to book a few films on your own. My husband (co-owner of the theater) now books ALL of our films. It saves us money, but it also gives us complete control of knowing when things are going to come and when things "might" be coming our way. A good booker will tell you all of this as well. But we have a lot invested in our business, and sometimes we didn't like hearing "no" and not understanding "why not". That was our biggest incentive to wanting to book ourselves. When we are told NO, we can quickly and directly ask why, and sometimes we can explain ourselves and get a "yes", and sometimes we can get a "not this week, but next week" in writing. Sometimes it's just a slight negotiation that is needed to get it "our way".
Another thing to note: in time you will learn what people ACTUALLY want to see. I can't tell you how many people were "SO EXCITED!!" to see (insert foreign-languaged Asian film here) and did NOT come see it. The numbers don't lie. In the beginning, we really thought "Oh, it's because of football starting up, or the kids going back to school, or because it was way too wintery that month", etc, and we would PLAY THE MOVIE ANOTHER TIME, just to see the same end result. My audience may be totally different than yours. But we can say that we know them better than they know themselves. We knew how Buck was going to do this week. We knew how Midnight in Paris was going to do and we cancelled all plans for bringing in many new movies for a little while.
It may be stereotyping, and in some cases, reading in to some possible slight audience rasicm, but it's what makes our xenon lamp turn on each day. Actions speak louder than words. Once you get "burned" enough by your patrons, you will learn how long they are willing to wait to see a movie and when they make that drive to your competition. And for some movies, you're right: they drive opening night to see it where it's playing within a 2 hour radius. For other movies, giving it longer than a one-week run is pushing it. It's a lot of trial-and-error.
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