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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » The Problem of Shows After Midnight (Page 2)

 
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Author Topic: The Problem of Shows After Midnight
Sam King
Expert Film Handler

Posts: 120
From: Los Angeles, CA
Registered: Oct 2006


 - posted 03-23-2007 05:28 PM      Profile for Sam King   Email Sam King   Send New Private Message       Edit/Delete Post 
Steve, no offense, but you must not work at a theatre that does a lot of shows after midnight. At a busy megaplex that has movies starting as late as 1am every weekend, it would be impossible to close the business day while the theatre is still open. For example, today is Friday March 23rd. Is you want to see a late show of SHOOTER at 12:30am, you ticket is going to say 3/23/07 12:30am.

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Scott Jentsch
Phenomenal Film Handler

Posts: 1061
From: New Berlin, WI, USA
Registered: Apr 2003


 - posted 03-24-2007 08:47 AM      Profile for Scott Jentsch   Author's Homepage   Email Scott Jentsch   Send New Private Message       Edit/Delete Post 
I was able to get the "12:30am" shows of "New York Metropolitan Opera: Rossini - Il Barbiere di Siviglia" fixed for any feeds coming from CinemaSource for the theaters that I list showtimes for in The BigScreen Cinema Guide.

I can't vouch for every theater across the country, but I did what I could.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 03-24-2007 06:25 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
None taken...but I've be running midnight shows for near 3-decades...even before them new fangled computerized tickets (and then subsequently after they became the norm).

There is no sensible reason why you can't end your busness day after midnight...there is no sensible reason for listing the date wrong on the ticket.

Shoot even the government got that right on daylight savings time...they DON'T have it switch at 12:00. So have your business day switch at 3 or 4:00am...certainly no movies are going to start at that hour (except ID:4's 24-hour a thon). But the time is the time, the date is the date.

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Frank Dubrois
Jedi Master Film Handler

Posts: 896
From: Cleveland, OH
Registered: Mar 2005


 - posted 03-25-2007 02:54 AM      Profile for Frank Dubrois     Send New Private Message       Edit/Delete Post 
This used to be all so easy. 12:30am Friday morning, is Friday, not Thursday night. Its always been that way...it always will be that way. Whether you sell tickets for business day Thursday or business day Friday should be up to the individual theater, but don't confuse the general public any more then they already are. If you tell someone 12:30am Friday, that means ONLY one time.

quote: Steve Guttag
the date is the date.
Yeah..what he said.

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Sam King
Expert Film Handler

Posts: 120
From: Los Angeles, CA
Registered: Oct 2006


 - posted 03-25-2007 05:34 AM      Profile for Sam King   Email Sam King   Send New Private Message       Edit/Delete Post 
The issue is that there is currently no ticketing software that can do this. Even Radiant, who is the most used, still will show a late show at 12:30am as the previous day, because that show is part of the previous' days business.

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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002


 - posted 03-25-2007 07:42 AM      Profile for John Hawkinson   Email John Hawkinson   Send New Private Message       Edit/Delete Post 
Two not-very-good solutions:

1) Lie on your tickets and list your shows at 11:59pm. Fill the slack time with curtains. [Cool]

2) Get yourself some custom rubber stamps that say in larger letters (well, large enough to fit on your ticket...) "SATURDAY" and smaller "This movie is SATURDAY NIGHT/SUNDAY MORNING" and instruct your cashiers to use them. This obviously doesn't work for tickets sold via computer, etc.

--jhawk

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Chad Souder
Jedi Master Film Handler

Posts: 962
From: Waterloo, IA, USA
Registered: Feb 2000


 - posted 03-26-2007 07:33 PM      Profile for Chad Souder   Email Chad Souder   Send New Private Message       Edit/Delete Post 
quote: Sam King
The issue is that there is currently no ticketing software that can do this. Even Radiant, who is the most used, still will show a late show at 12:30am as the previous day, because that show is part of the previous' days business.

It is absurd to have a ticketing system that prints the incorrect time. That is the problem. Get them to fix their software. The show is not part of the previous days grosses, it goes on with Friday. Future sales can be on whatever days business the sale occurs, but again, this is very simple programming.

quote: Christopher Meredith
It's really an issue of legal date versus business date. If the tickets were changed to read 2/17/07 12:45, that would confuse the theater personnel, particularly in large corporate chains.
It shouldn't confuse any personnel because they should be trained on what day it is. Are corporate chain employees by rule stupider and less trainable than independent employees? There is no such thing as a difference between legal date and business date.

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Mark Hajducki
Jedi Master Film Handler

Posts: 500
From: Edinburgh, UK
Registered: May 2003


 - posted 03-31-2007 05:25 PM      Profile for Mark Hajducki   Email Mark Hajducki   Send New Private Message       Edit/Delete Post 
Why should businesses change their working day at midnight? The staff on duty don't all change at midnight, the tills are not all counted at the change of hour. If there is an event on in the bar, the sales in the morning would be a result of the previous days event, not the next nights.

The ticketing software should be fixed to allow the time to display properly on the system, but unless the theatre is 24hour, the day change can happen at close of business.

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Jarryd Beard
Expert Film Handler

Posts: 229
From: Hellertown, PA
Registered: Jul 2004


 - posted 05-01-2007 07:20 PM      Profile for Jarryd Beard   Email Jarryd Beard   Send New Private Message       Edit/Delete Post 
quote: Jarryd Beard
Only after you buy tickets and bring up the confirmation page does it put "12:00am Fri 3/9/07 (late Friday night)."
It appears that Fandango finally took care of this. Now, when a customer clicks on our 12:01 show of Spider-Man 3, it tells them, "Note: You have selected a late Thursday night (Friday morning) show." I'm hoping this helps us avoid a lot of the problems we were having before.

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Patrick de Groot
Expert Film Handler

Posts: 161
From: Sprang-Capelle, Netherlands
Registered: Apr 2001


 - posted 05-08-2007 10:25 AM      Profile for Patrick de Groot   Email Patrick de Groot   Send New Private Message       Edit/Delete Post 
Don't know who standardized am and pm. But here in The Netherlands we just use the 24 hour notation where 23:59 means 1 minute before midnight and 0:00 means the start of a new day. Very straightforward.

12:00am Fri 3/9/07
whould be 9/3/07 0:00 [Smile]

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