Film-Tech Cinema Systems
Film-Tech Forum ARCHIVE


  
my profile | my password | search | faq & rules | forum home
  next oldest topic   next newest topic
» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Interview Questions (Page 2)

 
This topic comprises 3 pages: 1  2  3 
 
Author Topic: Interview Questions
Joe Elliott
Master Film Handler

Posts: 497
From: Port Orange, Fl USA
Registered: Oct 2006


 - posted 10-22-2008 10:45 PM      Profile for Joe Elliott   Email Joe Elliott   Send New Private Message       Edit/Delete Post 
Back when I had to worry about that, I checked out a book at the library (pre-internet), called 101 interview questions. It had questions separated out by experience, hobbies, etc. Even had a "last resort questions". My favorite last resort question, which I only used when confronted with those who would give me only one word answers was "If you were a tree, what kind of tree would you be".

You have to collect a broad array of questions, and tailor it to the applicant. If they have experience, use more experience based questions. If they have lots of education, and after school activities, have questions based on that. Always be ready to see what kind of "wood" they are made of. You are trying to find out what kind of character and work ethics they have, and as such there is no end-all beat-all set of questions.

And watch out for those who seem to have all the "right" answers ready. The ones who have canned answers that is what they think you want to hear. Be ready to give them the off the wall questions to see through the crap they have practiced.

Remember Google is your friend. A quick search reveiled several good sites.

Questions you should not ask:
http://www.jobinterviewquestions.org/questions/illegal-questions-interviewer.asp

100 questions to ask:
http://career-advice.monster.com/job-interview-practice/100-Potential-Interview-Questions/home.aspx

Categorized list:
http://www.csc.uvic.ca/~csmacoop/studentprep/interviews/intquestions.html

 |  IP: Logged

Galen Murphy-Fahlgren
Master Film Handler

Posts: 405
From: Canton, MI, USA
Registered: Oct 2007


 - posted 10-23-2008 12:06 AM      Profile for Galen Murphy-Fahlgren   Email Galen Murphy-Fahlgren   Send New Private Message       Edit/Delete Post 
Caleb, that reminds me of a time when my GM at my old theater and I were sitting at the managers' station counter and some kid walks up to turn in an application. He completely ignored the staffer standing ticket post and just walked under the barrier! The manager took the kid's application without even bothering with the basic questions whenever someone turns in an application. As soon as the kid walks away, the app goes straight to the bottom of the 100 deep pile. There's no way to ruin your chances quite like ignoring the rules and courtesy expected of all guests.

 |  IP: Logged

Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 10-23-2008 03:14 AM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
quote: John Wilson
Why should experience be thrown out the door like that
I ran into that as well when I was a "Presentation MGR" for a 21 screen complex.

Coming from the "old school" days where experience was valuable, these days experience means competition and the new candidates are planning on getting what they want even if it means to take your title away from you.

I hired a college kid that had booth experience for a member of one of my crew and he began to complain to the boss that my "old school" methods were not acceptable to his liking and I should be running the booths in his manner of fashion.

Then, I had another fellow that, though with being on an actual movie set as part of the production team, it would carry him into areas of the booth to gain importance with the main boss of the theatre - even to get me in trouble if I was late for my shift since he was already there and could watch the place, but just had to make a point.

In short, all of this competition really overwhelmed me since I've never had this sort of confrontation in the past.

Now, if one want's to learn booth, my main question is that, "are you doing it for the interest and to learn a new skill, or are you doing it just to get away from the tasks downstairs?" If the latter, then I'll keep them downstairs.

 |  IP: Logged

Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 10-23-2008 05:44 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
quote: Joe Elliott
"If you were a tree, what kind of tree would you be"
So, um, how is a question like this supposed to be helpful in deciding whether or not to hire someone? Would you want an oak tree to work for you, or would the birch tree be a better choice?

I hate hate hate interview questions like this (as well as "tell me about yourself"), since they make the interviewer seem lazy and dumb, even if he is not.

I don't interview people for minimum-wage positions and I don't consider myself to be a particularly good interviewer, but even I can do better than this. I generally try to ask questions about what the candidate has done (specifically) in his last position, what problems he has solved (and how and why a particular solution was chosen), and the like. This generally provides a good indication of whether the candidate is intelligent and has the experience that is indicated on his resume. I also try to ask about hobbies and interests as a way of getting the candidate to talk and, hopefully, provide some indication of whether he can work with me and the others in the organization.

For someone in a customer-service position, it is also important to see if the candidate has a pleasant manner and would be a good representative of the company to the general public.

I take the position that someone who is smart and interested can learn how to do any job, and that the most important function of an interview is to determine this and also to make sure that the candidate's personality and demeanor will allow him to fit in with the other employees.

 |  IP: Logged

Tony Ratcliff
Expert Film Handler

Posts: 216
From: Madison, IN, USA
Registered: Mar 2002


 - posted 10-23-2008 04:39 PM      Profile for Tony Ratcliff   Email Tony Ratcliff   Send New Private Message       Edit/Delete Post 
I have to agree with the notion of no experience being better, for floor staff anyway.

My best employees have always been a teen who has never had a job before, is a good student and appears to have common sense and politeness. Everything else I can teach them.
I've even taught a good kid some math lessons - she was excellent with customers, just couldn't add worth a darn.

Questions I always ask in an interview are:
"Who was/is your favorite boss ( or teacher for a teen ), and why?"
Then I ask, "Who was/is your LEAST favorite, and why?".
These questions can really reveal a lot about someone personality. I also use these answers to judge if my management style will meld well with them.

Tony

 |  IP: Logged

Dominic Espinosa
Phenomenal Film Handler

Posts: 1172
From: California, U.S.A.
Registered: Jan 2004


 - posted 11-22-2008 01:05 PM      Profile for Dominic Espinosa   Email Dominic Espinosa   Send New Private Message       Edit/Delete Post 
Tony's right on the money there. Great questions -- I usually ask these.

It's also true, you can start with a kid that's 16 with no work-history and if you train him or her correctly they'll be a great employee and stick around for a good long while, play your cards right and these kids are your next batch of assistant managers when those kids grow up enough and get a 'real' job or go off to school elsewhere.

The problem however with a lot of the kids we work with is that they lack (increasingly it seems) a few of the fundamental necessities for getting along in the world.
They either have poor ethics or manners and most frighteningly an unfounded sense of entitlement.
I've been in management in this business in some capacity for about 4 years and more and more I find kids that think it's acceptable to tell YOU how they should do their job. Heaven forbid they do exactly what you pay them for.

At any rate, let me climb off my soap box...

Ultimately I think the best employees are the ones that need the job because those are typically the ones that know how the world works.
I don't care of they show up early or on-time (early is a plus of course) or if they sit up perfectly straight and have a cover letter.

I'm looking for someone who turns up on time, looking presentable (could be dress clothes or not as long as you don't look like a bum/gang banger), answers questions honestly and acts like they honestly want the job (I get a lot of applicants whose parents are trying to force them to get a job).

 |  IP: Logged

Justin Hamaker
Film God

Posts: 2253
From: Lakeport, CA USA
Registered: Jan 2004


 - posted 11-22-2008 11:06 PM      Profile for Justin Hamaker   Author's Homepage   Email Justin Hamaker   Send New Private Message       Edit/Delete Post 
I have conflicting opinions about hiring the "good" students. The upside is these students tend to be more responsible, intelligent, and trustworthy. The downside is they tend to have more scheduling conflicts and work is not always a priority to them.

I've had more than a few 'A' students who had difficulty thinking for themselves or taking initiative to do things without asking. and many students in advanced math classes that had great difficulty with things like making change or counting inventory.

All things being equal, my ideal employee is usually a 'B' student who actually needs to work to earn money for a car or to go to school. And I would tend to prefer someone going to a community college rather than a university.

 |  IP: Logged

Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 11-22-2008 11:33 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote: Dominic Espinosa
I find kids that think it's acceptable to tell YOU how they should do their job. Heaven forbid they do exactly what you pay them for.
I always make a point of telling the kids WHY they are to do something a certain way. Then they're more likely to do it. Also, we encourage the employees* to tell us if they think of a better/faster/easier way to do something; we either tell them why that won't work, or we adopt the idea. Making feel like they're part of the operation, as opposed to just slogging along following the manual, helps get them onto our side.

* Employees = people who work here. I hate the way everyone's now gotta be an associate, teammate, customer care specialist, barista, "lead," etc. We've had 'employees' for 79 years and it's gonna stay that way, dammit. (Yeah, Redifer, I know, I'm getting old.)

 |  IP: Logged

Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 11-22-2008 11:59 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
quote: Phil Hill
But of course they both missed asking the MOST important and personality telling question: "Do you wear boxers or briefs?"

LOL why am I not surprised that Phil would ask? [Razz]

But, actually:

Boxer wearers will tend to be more laid-back, easier to train and less likely to get rattled under pressure.

Brief wearers will be more uptight, resistant to training and change, fly off at a tense situation, and you'll always catch them adjusting their goods.

And if a guy goes commando, he's gonna be a bit too loose to be working in public.

A guy with a g-string is working in the wrong industry.

 |  IP: Logged

Ky Boyd
Hey I'm #23

Posts: 314
From: Santa Rosa, CA, USA
Registered: Jun 99


 - posted 11-24-2008 01:51 AM      Profile for Ky Boyd   Author's Homepage     Send New Private Message       Edit/Delete Post 
So why do you want to work in a movie theatre?
What was the last movie you saw?
What did you think of it?

The third question is the money question. Someone who is comfortable talking to a couple of total strangers about their thoughts about a movie they saw (in a theatre, on video, on tv, it really doesn't matter) is someone who will be capable of talking to the general public. One word answers don't cut it. I want to know if they have an opinion and can give me two or three literate sentences about their thoughts on the film.

You can teach anyone to sell popcorn and soda or tickets. You can't teach people to have a personality. And those who really aren't interested in movies or just think a theatre is an easy place to work won't make the cut.

 |  IP: Logged

Chris Slycord
Film God

Posts: 2986
From: 청주시, 경북도, South Korea
Registered: Mar 2007


 - posted 11-24-2008 02:32 AM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
Ky,

I see where you're coming from, but I've worked with plenty of people who started out really timid with talking to the public and got over the "fear" over time, only then really getting to interact with people. Just because they started out differently doesn't mean they needed to be taught "personality", imo.

 |  IP: Logged

Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 11-24-2008 09:43 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote:
I've worked with plenty of people who started out really timid with talking to the public and got over the "fear" over time,
Same here, especially with teenagers. Long-time readers might remember a thread I started some time ago about a kid we had just hired who was a good worker but was very shy, talked in a monotone, and didn't have that "bubbly" thing going. Well he's still with us and his personality has grown about 2000% since he's been here. He's now one of our best workers.

 |  IP: Logged

Brandon Henry
Film Handler

Posts: 20
From: Stacy, Minnesota, US
Registered: Jan 2007


 - posted 12-04-2008 05:55 PM      Profile for Brandon Henry   Email Brandon Henry   Send New Private Message       Edit/Delete Post 
Thanks for all the good feedback. I interviewed 4 kids last night and was amazed that when I gave each of them a drawer of money and said a customer just ordered 13.75 worth of conecessions and gives you a 20.00 go ahead and make change. 3 out of 4 kids got it wrong. One gave me me 7.75 back. The other 2 were off by a dollar.

 |  IP: Logged

Caleb Johnstone-Cowan
Jedi Master Film Handler

Posts: 593
From: London, UK
Registered: Mar 2006


 - posted 12-07-2008 12:07 AM      Profile for Caleb Johnstone-Cowan   Email Caleb Johnstone-Cowan   Send New Private Message       Edit/Delete Post 
We were talking about this recently, if you tell a prospective candidate the job is mostly cleaning their reaction should give you a good idea whether to hire them or not.

 |  IP: Logged

Brad Allen
Jedi Master Film Handler

Posts: 688
From: Evansville, IN, USA
Registered: May 2000


 - posted 12-09-2008 07:45 PM      Profile for Brad Allen   Email Brad Allen   Send New Private Message       Edit/Delete Post 
quote: Brandon Henry
I interviewed 4 kids last night and was amazed that when I gave each of them a drawer of money and said a customer just ordered 13.75 worth of conecessions and gives you a 20.00 go ahead and make change. 3 out of 4 kids got it wrong. One gave me me 7.75 back. The other 2 were off by a dollar.

Note suprised at all my self.

 |  IP: Logged



All times are Central (GMT -6:00)
This topic comprises 3 pages: 1  2  3 
 
   Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:



Powered by Infopop Corporation
UBB.classicTM 6.3.1.2

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.

© 1999-2020 Film-Tech Cinema Systems, LLC. All rights reserved.