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This topic comprises 2 pages: 1 2
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Author
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Topic: What makes a Successful Single Screen Theatre
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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011
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posted 04-26-2011 03:58 PM
One thing that no-one has mentioned here is promotion and advertising. You can be playing the hottest movie around but nobody's going to be coming to see it unless they know that it's playing at your theatre.
Advertising options in a small town are generally pretty limited. When I first opened my theatre I had an ad in the local weekly newspaper because that's what you do, right? Advertise in the paper? I did that every week for some years until the period when the first Spiderman movie was released. I had it booked for a week and the paper got mixed up and advertised it as "Now Playing" one week prior to when it was actually going to be here. Oh hell, I thought, when I saw that, and braced myself for angry customers coming in all week for the movie that wasn't actually playing. "I drove 40 miles to see this!" and that sort of thing, right?
Well, the week went by and I had a grand total of exactly zero customers come in to see the Spiderman movie that wasn't here.
After that I quit advertising in the paper. Obviously, nobody was reading that ad anyway.
Up until shortly before I converted my theatre to digital cinema, I always printed and mailed out a monthly flyer, sent as "unaddressed admail" to 6000 mailboxes in Melville and 18 surrounding towns and villages. That's always been my main advertising but when I converted to digital my booking agent talked me into trying to play newer product that I couldn't book sufficiently far in advance to print a flyer off of.
Now my main advertising is on the Internet. My webpage and an email mailing list that I set up to send automatic emails to customers who sign up for the updates to what's playing. I sent out 6000 fridge magnets to the towns I was sending flyers to with my website address and "24 hour recording" phone number on it, in envelopes with a write-up about the digital cinema conversion and whatnot on it. I actually had 10,000 magnets printed so I have the remainder out to customers who ask what's playing when they walk in the door.
Now that I've been running without a flyer for a couple of months I have discovered that it doesn't seem to make any difference in my turn-out at all. If anything, I seem be drawing more people from further away than before.
Times certainly have changed. A friend of mine who owned the theatre in the town I used to live in before I moved here never really knew what to do to advertise his movies until one day he decided to print and mail out flyers and then his business literally tripled. But that was 20+ years back and now it seems that the place to be is online rather than in mailboxes. Which suits me fine -- I've been spending around $1000/month on postage alone mailing out those flyers. Website impressions and email are effectively free.
I had thought/hoped that the digital cinema alone would bring more people in the door but that hasn't happened. As I've been reading here in comments from others, nobody knows what it is so nobody really cares. As always, it all comes down to the movie -- get the right movie, everybody's here. Get the wrong movie, they stay away in droves. I have been getting a lot of people telling me how wonderful the new 5.1 sound system is, though, so people definitely notice that a lot more than they notice the improvement in the picture.
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