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This topic comprises 2 pages: 1 2
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Author
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Topic: Automaticket Manual
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Richard C. Wolfe
Master Film Handler

Posts: 250
From: Northampton, PA, USA
Registered: Apr 2000
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posted 05-07-2011 07:39 PM
I have been using automaticket machines in most of my theatres over the past 45 years. I love them, but admit they are't very practical in this day and age for most multi-plex theatres. If you still have a single screen as I do, or a twin, or maybe even a tri-plex... they're fine.
The major advantage I see over roll tickets is speed. When you're putting several hundred people in to a show, and have limited time to do so, speed is of the essance. Not just to get them seated in time, but to allow them time to buy refreshments as well. Also many of you know that I am a real stickler when it comes to presenting a professional appearance, and I don't think tearing off roll tickets makes a theatre look very professional.
Security is another reason. Automaticket machines have built in counters so you can record the machines numbers as well as the ticket numbers and make sure that both counts match. Believe me there have been many times when a cashier put their own tickets in after they started selling and then removed them before closing, or put their tickets in one of the other bins and sold tickets every so often from that bin to suplement their income... you know how that works, 5 for you and 1 for me etc. I also remember when theatre box offices often had signs in the window that stated " DO NOT ACCEPT TICKETS NOT ISSUED FROM THE MACHINE" While most patrons never read or paid much attention to those signs, the cashier knew it was there and that they might be reported if the ticket came from anywhere else than the machine.
The other important fact is that if you read your master license agreement with each distributor, you're find that you are required to use tickets that have the name of the theatre, along with the city and state, as well as the price of admission printed on each one. Roll tickets bought from Walmart or where ever don't meet those requirements. Of course you can purchase roll tickets from a major ticket company that has that information on them, but if you're going to do that, why not spend an extra $100 for a used Automaticket machine and get the benefits of professionalism, speed and security that they offer.
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This topic comprises 2 pages: 1 2
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