Film-Tech Cinema Systems
Film-Tech Forum ARCHIVE


  
my profile | my password | search | faq & rules | forum home
  next oldest topic   next newest topic
» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » AMC Spending $600 Million to Remodel Theaters With Larger Chairs, Fewer Seats (Page 2)

 
This topic comprises 5 pages: 1  2  3  4  5 
 
Author Topic: AMC Spending $600 Million to Remodel Theaters With Larger Chairs, Fewer Seats
Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 07-29-2014 06:35 AM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
quote: Buck Wilson
It's all about the profits, not the customer, is all I'm saying.
Customers **ARE** the profit!

quote: Mike Blakesley
I guess it's happened because these are public companies that have to answer to shareholders, and the only language they speak is "dividends" (or lack thereof).
Stockholders didn't tell the companies to spend $600 million to rebuild theaters then staff them full of idiots.

It costs ZERO dollars to be nice to people.

quote: Buck Wilson
It drives me crazy.
That's no drive. It's more like a short walk. (JK)

What AMC is doing is nice but, to me, it seems more like they are trying to use a helicopter just to cross the street. Now, THAT is crazy! [Big Grin]

 |  IP: Logged

Lyle Romer
Phenomenal Film Handler

Posts: 1400
From: Davie, FL, USA
Registered: May 2002


 - posted 07-29-2014 09:57 AM      Profile for Lyle Romer   Email Lyle Romer   Send New Private Message       Edit/Delete Post 
The problem that AMC (probably more than any other chain has) is that their gigaplex idea that worked great in the late 90's doesn't work anymore due to the overhead.

When they originally came up with the idea, it was somewhat brilliant. Essentially, instead of having one 500 seat auditorium showing a film they would now have two, 300 seat auditoriums. For the busy movies, 2 prints in 500 seat auditoriums could be replaced by four, 300 seat auditoriums.

I'm not bad at math. I know 300x2=600, not 500. The capacity increased a little bit.

By spreading the shows out, they could get great efficiency by requiring roughly half the staff to serve the same number of customers. It also greatly increased staff productivity because of nearly continuous shows throughout the complex.

This is one issue with a standard 8-12 plex. You are essentially paying employees to stand around doing very little for a lot of time. For example, you have a set of shows between 7PM and 8PM. Then the next set of shows is 9:45PM to 10:30PM. For an hour and 45 minutes, the staff is either taking breaks or mostly standing around talking to each other. Yes, there is "some" work going on like restocking and cleaning but it doesn't take more than a few minutes to accomplish that stuff.

Of course, back in the late 90's when September rolled around, an AMC 24 plex could hold more product and play 20 different movies (dual prints of the top 4) instead of running multiple prints of 10. This would allow the business model to work in the slow season.

Today, you can't find 20 titles in September that will do nearly enough business to offset the overhead of a modern megaplex. That is why AMC is doing this project. It is to try and get higher revenue per person. Also, the reduced capacity lets them utilize the available seats more efficiently.

At the very busy (last time I could see figures a few years ago) Downtown Disney 24 in Orlando, AMC turned several (6 I think) auditoriums into dine-in theaters. They are essentially operating a conventional 18 plex and a dine in 6 plex at the same location.

Regarding the comments about "why don't they spend $600 million on payroll instead to get friendly employees?"

I'm sure that they are financing this conversion. Let's say it is over 5 years. That's $120 Million a year. From the last public data in 2012, they had 26,000 employees. That would average $4,600 per employee. A lot of them are part time. Let's use 1500 hours per year for each. This will help account for the fact that managers would get bigger raises.

Would $3 an hour extra really get that much better employee? Because of the part time nature of the job, I don't think paying ten something an hour vs. a little over minimum wage will really make a difference. You still won't be in the range where normal people can make a living on that wage and part time hours.

Besides, if you carefully read the article it says "landlords often shouldering some of the cost." The translation of that is that for the most part they are financing this by getting landlords to give them tenant improvement money in return for increased rent. Therefore, they will more likely spread the cost over 10 years which will half what they could give to each employee per year.

 |  IP: Logged

Terry Monohan
Master Film Handler

Posts: 379
From: San Francisco CA USA
Registered: May 2014


 - posted 07-29-2014 10:54 AM      Profile for Terry Monohan   Email Terry Monohan   Send New Private Message       Edit/Delete Post 
Now what is AMC going to do with the recline seats when they get a bad movie and the old people think they are at home and fall asleep plus snore. Maybe the loud soundtrack will drown out the sleepers. In San Francisco's only two AMC theatres all the seats are old and very dirty. So new seats are welcome but please skip the recline home type seats. Dust off the top of the surround speakers at the AMC SF cinemas, they are filled with white dirty dust and clean the inside before you put in new seats and reduce the seating, that will be a big mistake on a weekend when many shows are sold out.

 |  IP: Logged

Terry Lynn-Stevens
Phenomenal Film Handler

Posts: 1081
From: Toronto, Ontario, Canada
Registered: Dec 2012


 - posted 07-29-2014 10:55 AM      Profile for Terry Lynn-Stevens   Email Terry Lynn-Stevens   Send New Private Message       Edit/Delete Post 
quote:
What AMC is doing is nice but, to me, it seems more like they are trying to use a helicopter just to cross the street. Now, THAT is crazy! [Big Grin]
I think it is a good idea, I like putting my feet up and relaxing in a lazy-boy chair is much more relaxing than sitting up right in a fixed theater seat.

Sure I don't like the surcharge they will be applying to the ticket price, but kudos to AMC for at least trying something.

I think the exhibition industry needs something that will spark interest in going to the movies again. I do agree with hiring better employees as well.

 |  IP: Logged

Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 07-30-2014 12:13 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
This is a new idea? Century's Fresh Meadows Theatre in Queens, NY, their flagship theatre in that borough, had plush, reclining seats. I don't know it the AMC seats go back farther than the Century seats, but they did go comfortably back and you were able to rock in them too. So not all theatre seats always force you to sit in a fixed, upright position. And this was WAY back in 1955; so if some young hot-shot AMC exec thinks he's come up with the next great new idea, he'd be sadly mistaken and hasn't bothered to check history. And guess what -- the Century theatres didn't charge extra for providing a comfortable cinema experience either. I guess back then they thought that's what an exhibitor was SUPPOSED to do.

And they were just as mistaken when they thought they had this unique great idea when they approaced WB wanting to run a WB cartoon before the feature films at AMC theatres. Like that wasn't also the norm 30 years prior. Only back then, those WB cartoons were full-frame, GORGEOUS TECHNICOLOR prints; unfortunately AMC couldn't be bothered playing 1.37:1 ar prints correctly, so they had WB strike pillared versions that would play with 1.85:1 plates and lenses...on Eastman stock. They ended that brainstorm quickly enough because those pillared 1.37 Eastman prints looked like crap and no one was impressed. I guess the young turk at AMC who thought up that idea was too young to ever have heard the expression, "If you are going to do something, do it right or don't do it at all."

There's nothing new under the sun.

 |  IP: Logged

Terry Lynn-Stevens
Phenomenal Film Handler

Posts: 1081
From: Toronto, Ontario, Canada
Registered: Dec 2012


 - posted 07-30-2014 04:00 PM      Profile for Terry Lynn-Stevens   Email Terry Lynn-Stevens   Send New Private Message       Edit/Delete Post 
quote: Frank Angel
There's nothing new under the sun.
You sound like you are taking this AMC upgrade personally or something.

Well, I have yet to see reclining seats with foot rests in my area. Cineplex does not do the foot rest thing for their VIP locations. I welcome the idea.

 |  IP: Logged

Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 07-30-2014 07:24 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
He never said it was a BAD idea. Only that it wasn't a new idea.

I'm against the idea of full recliners because people will fall asleep in them. Having a place for people to put their feet up IS a good idea however.

 |  IP: Logged

Mark Strube
Master Film Handler

Posts: 322
From: Milwaukee, WI, United States
Registered: Feb 2007


 - posted 08-01-2014 09:21 PM      Profile for Mark Strube   Author's Homepage   Email Mark Strube   Send New Private Message       Edit/Delete Post 
I'm all for pointing out the ridiculousness of the newest gimmick to get more people through the door.

However, I think the "falling asleep" point is silly. Yes, let's not even consider improving the comfort of the theater to compete with an ever-evolving market, due to the chance that a few customers might get sleepy.

"We've always done it this way." A dangerous phrase, indeed.

 |  IP: Logged

Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 08-01-2014 11:58 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Where did I say I'm against improvements? I LOVE improvements if they make sense. You can make many, many improvements to a chair without it being in a reclining position.

- More legroom
- Softer cushions
- Better lumbar support
- Wider armrests
- Cupholders
- Wider seat pans
- Taller backs
- Backs that recline a little (not fully)

etc.

Where is it written that you must lay down to watch a movie? We already have to wake up 3 or 4 people a year in our upright seats. I'm sure that number would rise dramatically (along with the accompanying snoring) if we had full recliners.

Just because people do something at home doesn't necessarily make it a good idea. People like to watch movies in bed, too. Should a plex build a special auditorium with beds in it?

 |  IP: Logged

Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 08-02-2014 02:04 PM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
^^ Yeah, don't want to clean up after that, either. [evil]

 |  IP: Logged

Buck Wilson
Jedi Master Film Handler

Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010


 - posted 08-02-2014 03:06 PM      Profile for Buck Wilson   Email Buck Wilson   Send New Private Message       Edit/Delete Post 
Well, Cinetopia is building them with couches. More or less the same awful idea as beds.

 |  IP: Logged

Mike Frese
Master Film Handler

Posts: 465
From: Holts Summit, MO
Registered: Jun 2007


 - posted 08-02-2014 03:08 PM      Profile for Mike Frese   Author's Homepage   Email Mike Frese   Send New Private Message       Edit/Delete Post 
quote:
Attendance in renovated AMC auditoriums has leapt 80%, on average,
Sounds like a good decision to me and they have some tests to show that.

 |  IP: Logged

Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 08-02-2014 03:53 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Maybe AMC will change their slogan for "picture-perfect presentation" to the more accurate "movies for fat people."

 |  IP: Logged

Mark Strube
Master Film Handler

Posts: 322
From: Milwaukee, WI, United States
Registered: Feb 2007


 - posted 08-02-2014 05:58 PM      Profile for Mark Strube   Author's Homepage   Email Mark Strube   Send New Private Message       Edit/Delete Post 
quote: Buck Wilson
Well, Cinetopia is building them with couches. More or less the same awful idea as beds.
One of the single screen neighborhood theaters I manage is actually all couches. People love it, it's one of the big reasons they attend.

 |  IP: Logged

Terry Lynn-Stevens
Phenomenal Film Handler

Posts: 1081
From: Toronto, Ontario, Canada
Registered: Dec 2012


 - posted 08-02-2014 08:53 PM      Profile for Terry Lynn-Stevens   Email Terry Lynn-Stevens   Send New Private Message       Edit/Delete Post 
quote: Mark Strube
Yes, let's not even consider improving the comfort of the theater to compete with an ever-evolving market, due to the chance that a few customers might get sleepy.

I have to agree with you, if I had the choice of sitting in a theater that had option A) recliners (with foot rests) vs option B} a theater than just has regular seats or rockers (no foot rests), I am going with option A. I would even pay a premium surcharge for it.

quote: Mark Strube
.
"We've always done it this way." A dangerous phrase, indeed.

I gotta agree with you here as well.

 |  IP: Logged



All times are Central (GMT -6:00)
This topic comprises 5 pages: 1  2  3  4  5 
 
   Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:



Powered by Infopop Corporation
UBB.classicTM 6.3.1.2

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.

© 1999-2020 Film-Tech Cinema Systems, LLC. All rights reserved.