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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Regal Shows Wrong Guardians Movie... Mutlple Times (Page 2)

 
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Author Topic: Regal Shows Wrong Guardians Movie... Mutlple Times
Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 08-02-2014 01:58 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
But the playlists are still being assembled at the theater, regardless if Regal is monitoring the buildings. It would be very easy as noted above for someone not paying much attention to make that mistake. Film-Tech is the only NOC that offers an automated database to prevent this and handles all of the playlist building.

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David E. Nedrow
Master Film Handler

Posts: 368
From: Columbus, OH, USA
Registered: Oct 2008


 - posted 08-02-2014 03:54 PM      Profile for David E. Nedrow   Author's Homepage   Email David E. Nedrow   Send New Private Message       Edit/Delete Post 
quote: Joe R.
Why do they need to run through the trailers each and every time? Can't they build a temporary playlist without them?
We just had our digital install about 4 weeks ago, and last week one of our shows started fine, but then somewhere in the trailers, the sound went out of sync and the screen was pixelating badly. Nobody came out to say anything until Apes had started.

I built a temporary playlist with just the feature and my lighting macros. Rebooted the IMB and all was fine. No way would I make people sit through trailers again.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 08-02-2014 06:00 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Sorry Manny...while yes there were some incidents of the wrong movie being threaded...how many times did they thread the wrong movie in a row for the same audience...to the point where they had to can the show?

This is not only a DCinema issue it is a mentality issue. That is...when you automate something to the point that your local staff hasn't a clue on how to overcome a problem, you have set yourself up for this sort of disaster.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 08-02-2014 07:01 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
In the case of film, once the wrong show was loaded up (presuming 2 prints on that screen and presuming a platter multiplex), it's pretty hard to re-thread that same movie and not the only other print sitting there on the platter.

Granted that's not necessarily the case for changeover houses or a platter array, but we're talking about a traditional multiplex here.

Still though in this instance I DO understand why the ORIGINAL screwup happened due to the similar movie titles.

Speaking of "similar labeling", I once started working at a theater where they did not label their prints. That may not seem like a big deal, but they wrapped lots of extra tail leader on the end like any projectionist worth a flip did, so that made it quite difficult to tell what was what and they DID occasionally thread the wrong movie. The lead guy at the time I took over said he could keep up with what was where and on double ups, one was usually noticeably longer than the other, so they could tell that way. Of course I promptly started labeling the tails anyway, as there just wasn't any solid logic in skipping that step. I also thought it was a bit foolish to assume everyone kept up with the format of the print. Sure *I* could (and did) keep up with what was what, but the extra 30 seconds it took to label the print was cheap insurance since there was obviously more than one person in the booth operating.

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Jim Cassedy
Phenomenal Film Handler

Posts: 1661
From: San Francisco, CA
Registered: Dec 2006


 - posted 08-02-2014 07:20 PM      Profile for Jim Cassedy   Email Jim Cassedy   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
yes there were some incidents of the wrong movie being threaded...how many times did they thread the wrong movie in a row for the same audience...to the point where they had to can the show?
Thank you Steve, for coming up with a response I was having trouble phrasing myself.

I'll admit that many years ago, in my film days, even < I > once managed to
put on a reel of "The Godfather" during a childeren's matinee of "Tipsy Longsocks"
(or whatever her name was)

- - But I realized my mistake within 10 seconds, & I got the correct reel on screen
within two minutes or less. And I didn't do it 3 times in a row.

EDIT: I just remembered the name of the kid show I mis-reeled:
"Pippi Longstocking" -jc-

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 08-02-2014 07:44 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
I run into the same similar situations with these "Marathons" for one feature - like the "Transformers" marathon where the first one and this recent fourth one were shown together for one night only.

One gets all acclimated with a common title and not pay any attention to the sequel numbers or secondary titles and it's easy to get things a bit turned around.

This is where understanding the naming convention and how it's laid out can be beneficial, especially with paying attention to the date code on the end of the naming string where the year is first, then month, and finally the day.

I just about got caught in trouble with this with this "Transformers" marathon when doing the SPL builds where luckily I caught the date between the two CPL's since I was acclimated with just the main title of the feature and not paying attention to the secondary titling.

It can happen ... - Monte

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Justin Hamaker
Film God

Posts: 2253
From: Lakeport, CA USA
Registered: Jan 2004


 - posted 08-02-2014 08:06 PM      Profile for Justin Hamaker   Author's Homepage   Email Justin Hamaker   Send New Private Message       Edit/Delete Post 
Although I do all the scheduling, trailer & ad placement, and title mapping at my theatre; I spend a good deal of time ensuring all of my assistants understand how the projectors work. I don't just show them how to play, pause, and stop. I spend time teaching them how to load playlists, skip to different points in the playlist, manually execute automation, and so forth. I also spend time teaching them how to read a CPL. While they probably wouldn't know how to fix a problem like this on their own, they know enough that I could easily walk them through the process.

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Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000


 - posted 08-02-2014 09:03 PM      Profile for Jesse Skeen   Email Jesse Skeen   Send New Private Message       Edit/Delete Post 
It's just too bad that there was nothing in the wrong movie that would have offended the audience there to see the other movie. I always hoped showings of Di$ney's "Frozen" would instead show that OTHER movie called "Frozen" [evil]

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