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Author Topic: sales people? Randy Pryde Film Handler Posts: 32 From: Casper, WY, USA Registered: Feb 2013 posted 12-02-2014 09:33 PM                        Melanie, Not to excuse the salesperson, but often the problem starts at the top. National sales v-p demands that the branch managers keep "x" number of prints dated. Branch manager then tells the lowly salesperson that those prints stay on screen or he will be demoted or worse. Happens with many studios, but most often it is the struggling ones.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 12-02-2014 10:04 PM                        quote: Monte L Fullmer Auto dealer service departments are good for this also - to bait and snag the senior citizens and the ignorant There is a dealership in these parts which shall remain nameless. I could write a novel detailing their unbelievable service charges, but for just one example, they once quoted my wife $45 to replace a rear turn signal bulb. The bulb in question costs $2.99 from O'Reilly; replacing it takes all of three minutes and the only tool required is your right hand (unclip rear of housing inside trunk, twist and remove dead bulb, insert and twist new bulb, refitting is the reverse of the above).  |  IP: Logged Steve Matz Jedi Master Film Handler Posts: 672 From: Billings, Montana, USA Registered: Sep 2003 posted 12-03-2014 02:08 AM                     Well you know Leo,those Service Techs probably had to take a 4 week course on learning how to replace a Tail Light Bulb. Sounds like they wanted your Wife to pay for the Course in one Shot. I have gone rounds with incompetent Mechanics,Parts People,etc. so many times over the years I've lost Count. They seem to believe everyone out there will swallow their BS on what your Car/Truck needs and should have. And Con you on Parts prices also.I think there must be a Course these people take in Deception and Fraud 101 because it isn't isolated. This Stuff is Rampant and they get away with it much of the time. I love tripping them up or making them look Stupid;it makes my day  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 12-03-2014 12:35 PM                     On a related topic: Few months ago, took my Laser in for oil change since I wasn't doing too well where I didn't want to crawl under and do the change myself and let a "Q-lube" similar joint to do my change. Got the right oil in but they installed a FRAM knockoff, being a "MicroGuard" from O'Reilly's on. Usually they use WIX filters..and I use NAPA's "GOLD" filters...and still charged me the same price Just gotta do your own work at times. -Monte  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 12-03-2014 01:36 PM                        Monte - Just an FYI, Napa Gold filters and Wix filters are the same product, just different packaging. Carquest Blue filters are also the same, although Carquest is switching over to Baldwin filters for auto/light truck after the first of the year. (Wix will still supply heavy truck filters for Carquest.)  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 12-03-2014 03:19 PM                        My local O'Reilly gives MicroGuard oil filters away with every five-quart bottle of oil. My first instinct was to conclude that they can't be much good, but on second thoughts they must be OK, because there are probably a lot of them in vehicles being driven around this area, and if they were causing problems (short-term problems at least), they would come back and bite O'Reilly in the rear pretty quickly. I've been using them for quite a while with no leaks or oil loss issues; but there again, I do change the oil and filter every 3K miles per Honda's recommendation for that model (a '99 Civic, D16Y7 engine), and it might be a different story if I left it longer. Vaguely related to which, I've noticed that the auto parts stores have recently started selling supposedly special "high mileage" oil filters, usually Fram or Bosch, costing $2-3 more than the regular ones. The boxes have high-fallutin' claims about how they release special chemicals into the oil to improve MPG and extend the life of older engines. Is there anything to this, or is this just a way of making money out of the gullible? Opinion seems to be divided on high mileage oil, with some believing that it does make a positive difference, especially in extending the intervals between head gasket replacement, while others believe that it's basically a scam.  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 12-03-2014 04:07 PM                        We don't sell any "high mileage" filters but we do have a lot of customers who use the cheap-line filters. The key is changing the oil frequently if you use the cheaper ones. Some guys do it every 3000 miles no matter what kind of filter they use, so for that type of person the cheaper filter is fine. Personally I change the oil every 5000 miles these days. The recommended interval on my pickup is 7000 but I do mostly short trips in town so I figure more often is better.  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 12-03-2014 04:22 PM                     (Not to drift off topic, but to make a closing comment below..) Always been recommended for more frequent change periods if doing a lot of short drives, and stop and go driving. Oil needs to get hot where it doesn't get hot as quick as the coolant does and oil picks up junk and moisture when not fully hot - why the more frequent changes. And agree about the cheap filters: Been a FRAM user for years, but do the oil changes on a regular basis - between 3k to 5k miles and never had issues. But, vehicle hobbyists will flame a user if they had a FRAM filter attached to the motor.  |  IP: Logged

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