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Author Topic: Regal Theatre Bag Check
Buck Wilson
Jedi Master Film Handler

Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010


 - posted 11-25-2015 05:16 PM      Profile for Buck Wilson   Email Buck Wilson   Send New Private Message       Edit/Delete Post 
Jesse- Tell me about it. Regal literally requires each presentation to be ruined not once, but TWICE with the flashlights! What a ridiculous policy.

Martin- Exactly. Which is why I don't search ANY bags. Unless of course the paranoid old lady practically begs me to. "What, you aren't searching bags anymore?! What a shame! *Shoves purse into my face*"

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 11-25-2015 11:18 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
What is the point of walking around with a flashlight that's TURNED ON? That's gotta be the dumbest movie theater policy ever.

Ushers should be as invisible as possible. Aside from not being a distraction, it's also easier to spot misbehavior if you're not calling attention to yourself with a lighted flashlight.

Who are the executives who think up this nonsense? Grade school dropouts?!

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 11-25-2015 11:44 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Maybe it is "for your safety".

That line seems to work for the TSA. [Razz]

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Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 11-26-2015 08:30 AM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
quote: Mike Blakesley
What is the point of walking around with a flashlight that's TURNED ON?
Show of force?

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Adam Martin
I'm not even gonna point out the irony.

Posts: 3686
From: Dallas, TX
Registered: Nov 2000


 - posted 11-26-2015 11:50 AM      Profile for Adam Martin   Author's Homepage   Email Adam Martin       Edit/Delete Post 
The purpose of ushers walking around creating a distraction is so that the secret shoppers will see them and note in their reports that the auditorium was checked by staff as required.

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 11-26-2015 12:38 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
Theater staff are NOT security guards! If a business (theater or otherwise) wants security, they should hire properly trained security staff.

I would never trust any company to institute searches of customers' property unless they use trained, full-time security officers, hired for the purpose. Even then, I don't fully trust them, either. I would NEVER trust minimum-wage, teenaged theater staff to do it. Not EVER!

Regal (and others) are opening themselves up to some hairy civil liability issues by instituting policies like this and, in my opinion, it is only a matter of time before they get their asses sued off.

If somebody looks in one wrong bag, says one wrong thing or unwittingly incriminates one innocent person the theater could be in for one heck of a lawsuit.

I can't imagine an intelligent executive of any company who serves the public like Regal would make such a stupid decision.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 11-26-2015 05:17 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
quote: Randy Stankey
Theater staff are NOT security guards
It's amazing that some locations who does not have a form of standardization of operation, are unaware that their staff members do as such to the point they yell at the customers.

Seen that one here and there.

-Monte

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Buck Wilson
Jedi Master Film Handler

Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010


 - posted 11-26-2015 06:33 PM      Profile for Buck Wilson   Email Buck Wilson   Send New Private Message       Edit/Delete Post 
Adam is correct. It's all about the secret shopper points. Who cares about presentation?

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Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000


 - posted 11-26-2015 06:55 PM      Profile for Jesse Skeen   Email Jesse Skeen   Send New Private Message       Edit/Delete Post 
The secret shoppers are usually the only people there. All the regular customers stopped coming!

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Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000


 - posted 11-29-2015 06:43 PM      Profile for Jesse Skeen   Email Jesse Skeen   Send New Private Message       Edit/Delete Post 
quote: Randy Stankey
I can't imagine an intelligent executive of any company who serves the public like Regal would make such a stupid decision.
I've thought that way about most of Regal's decisions- stupid decisions are what they're all about! [Razz]

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 11-29-2015 09:19 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
I sat in class where the professor literally pounded his fist on the table and yelled at students, "You can't do things like that!"

I remember discussing one case where a security guard in a retail store merely stood in front of a customer, pointed his finger and yelled "Stop!" That was enough for the store to get sued for false arrest and wrongful incrimination. When the guard took the customer to the back office for questioning, a charge of false imprisonment got tacked on. The store had to pay a settlement of several thousand dollars in order to avoid a multi-million dollar lawsuit.

I know that this is an egregious example. An extreme case. However, a movie exhibitor invites the public into its theaters in the same way a retailer invites the public into its stores. Once a business, theater, retailer or otherwise, invites the public onto its property, they bear the responsibility if they violate a person's civil rights.

This was an undergraduate level course. Basic stuff. I have a hard time understanding how corporate lawyers with advanced, legal degrees could be so stupid.

Regal must hire its lawyers out of the "DUI Defense" ads on the back cover of the phone book!

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Terry Monohan
Master Film Handler

Posts: 379
From: San Francisco CA USA
Registered: May 2014


 - posted 12-01-2015 07:56 PM      Profile for Terry Monohan   Email Terry Monohan   Send New Private Message       Edit/Delete Post 
The Regal flashlight with red wand extension needs to be changed to dark Blue. It's just to much, in Santa Cruz CA they come down the side aisle a few times per movie and pretend to look at the A/C temp panel on the side wall. It is very distracting when watching a film. I guess this gives the candy people something to do before the next movie starts before they have to clean the auditorium. I want a Blue flashlight wand so I can walk around my home theatre and look like we have extra security. Who sells these clip color rod flashlights, very 1950's?

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Rusty Gordon
Film Handler

Posts: 33
From: Fairview, Tennessee USA
Registered: Feb 2004


 - posted 12-09-2015 01:35 PM      Profile for Rusty Gordon   Author's Homepage   Email Rusty Gordon   Send New Private Message       Edit/Delete Post 
Been to two Regal sites in Nashville since they instituted this bag check policy (Green Hills and 100 Oaks). Both times Metropolitan Police Officers in uniform conducted bag checks at the door. Multiple officers were in the area where the customers' tickets are accepted and torn by theater staff.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 12-09-2015 02:56 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
Those flashlights are called Traffic Wands, and can be purchased from the police and security equipment stores or websites.

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Terry Monohan
Master Film Handler

Posts: 379
From: San Francisco CA USA
Registered: May 2014


 - posted 12-19-2015 01:06 PM      Profile for Terry Monohan   Email Terry Monohan   Send New Private Message       Edit/Delete Post 
Thanks Frank for the ordering information. I'll buy one in red and the other in blue to check patrons bags coming into my home theatre. I'll also bring one hidden in a umbrella bag and bring to a Regal Theatre so I don't fall on sticky floors going to the bathroom.

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