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This topic comprises 4 pages: 1 2 3 4
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Author
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Topic: Digital Signage Program
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Marcel Birgelen
Film God
Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012
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posted 11-16-2015 05:49 PM
First off all, congratulations. Looks like a cool product and although it's a niche market, I'm sure there are still sufficient small and medium sized potential customers out there.
But regarding this off-line system, you should also consider the extra support load caused by error prone solutions like shuffling USB sticks around. Everything that requires extra human interaction, creates extra opportunities of stuff going wrong. If you have ever dealt with some basic customer support on IT related stuff from the dark side of things, you should know what I'm talking about.
Keep in mind that, unless you've got the resources to hire someone picking up the phone for you, they will call you. Since cinema operations are also done at odd times, they will call you late at night too. They will also claim it is the most important thing in the world and it MUST be fixed RIGHT NOW or the little kitty is going to die...
The best solution to avoid this, is not to write contracts, but to avoid it happening entirely.
So, I'd scrap this off-line thing entirely and I'd demand a proper WIRED network. And unless it's carrier grade equipment maintained by people who know what they're doing, also avoid wireless like the plague.
Just my $0.02 But yeah, I've been there, got the T-Shirt, buried it, dug it back up and burned it during the last T-Shirt Burning Day.
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This topic comprises 4 pages: 1 2 3 4
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