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Author Topic: Best Buy or Circuit City William Hooper Phenomenal Film Handler Posts: 1879 From: Mobile, AL USA Registered: Jun 99 posted 11-15-2004 01:33 AM                        quote: -------------------------------------------------------------------------------- Is there some new policy at Best Buy now where they ask you for your phone number upon checkout? This is almost as bad as Radio Shack Must be, that & shilling subscriptions to Entertainment Weekly or some other fluff mag most people don't want. "Would you like a trial subscription to Entertainment Weekly?" "No thank you." "Can I have your phone number?" "I don't give that out." The approaches are scripted to have the easiest answers to be positive responses, so that declining offers conversational inroads to pursue the objective. It's an irritating & insulting practice, purposely constructed & implemented, & it takes a minute to compose a response that's as effective as the approach that the marketers have busted their humps to construct. Short, no conversational hooks like offering personal tastes, personal feelings, personal states like not wanted to spend more money, etc.  |  IP: Logged

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