This is topic Goldberg large split reels in forum Film Handlers' Forum at Film-Tech Forum ARCHIVE.
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Posted by Brad Miller (Member # 2) on 09-01-2001, 05:08 PM:
Has anyone purchased any of Goldberg's 24 inch split reels? I just purchased a pair and the internal "stopping point" for when the reels screw snugly together is set much narrower than they should be. In fact, when a core is placed on it, it is the CORE that stops the reels from screwing together. This is a glaring defect, for the film is just ever so wider than the core (maybe not even 1/2 of a millimeter) and screwing the reels together until they tighten snugly means that the first 100 feet or so of the film will get it's edges damaged, or there will be a tightly wound roll of film that does not touch the core! When I tighten the reels to where they just barely start to show resistance, the reels fall apart once winding has commenced! No combination of tension as the flanges are screwed together will work.These reels I purchased were sitting at a dealer's warehouse for a few years before I bought them, so I am wondering if anyone knows if Goldberg has corrected this glaring defect in the design yet? Right now these are completely useless as anything other than decoration. 
Posted by Larry Davis (Member # 609) on 09-01-2001, 07:56 PM:
Hi Brad,
I have a couple of 24" Goldberg split reels. Mine close tight and leave room for the core to wiggle. It's not jammed with the reel screwed on. I bought both brand new about a year ago.
Posted by Gordon McLeod (Member # 33) on 09-01-2001, 09:00 PM:
There should be a rubber O ring that fits on the threaded section to increase the spaceing
Posted by Brad Miller (Member # 2) on 09-01-2001, 09:19 PM:
There is, Gord.
Posted by Jerry Chase (Member # 660) on 09-01-2001, 10:12 PM:
Perhaps the rubber was compressed and kept compressed until it squoze out of shape? Can you find a fresh one or use something else?
Posted by Jeffry L. Johnson (Member # 453) on 09-02-2001, 11:07 AM:
Try using a core with a thinner inner ring of plastic. There are some cores that have an extra thick inner edge and do not fit all split reels. You can also try filing the split reel's index pin.
This topic was also discussed on AMIA-L in 2001 March.
Posted by Brad Miller (Member # 2) on 09-02-2001, 12:42 PM:
Could you be a bit more specific with the link?
Posted by Adam Martin (Member # 641) on 09-02-2001, 01:24 PM:
Here, Brad. 
The first several messages are what you're looking for.
Cores & wind direction
Posted by Brad Miller (Member # 2) on 09-02-2001, 02:02 PM:
Nope, nothing there matches this problem. I am speaking of the outer edges of the core, not the "spokes" of the core where the registration pin would fit in. The core slides onto the back flange and lines up effortlessly. This is a problem with the two flanges screwing together too far so that I'm ending up with a split reel designed for 33mm or 34mm film. Make sense?
Posted by Gordon McLeod (Member # 33) on 09-02-2001, 09:35 PM:
sounds like either the rubber ring shrunk or the flange was machined to short
Add another o ring
Posted by John Walsh (Member # 168) on 09-02-2001, 10:19 PM:
Brad, can you simply return it? It soulds like one of the brass threaded centers was made wrong. Otherwise, you'll have to try to fit a sort of washer in there somehow. Or, something like; put silver solder on the threads to prevent the two halfs completely threading together
Posted by Richard Fowler (Member # 893) on 09-03-2001, 07:49 AM:
If it was me I would return it. Goldberg is basically a sheet metal shop and contract manufacturer and in the past few years the cinema portion of their production is minor so quality control may be slipping. We buy our splits from another source.
Richard Fowler
TVP-Theatre & Video Products Inc. www.tvpmiami.com
Posted by Brad Miller (Member # 2) on 10-23-2001, 11:24 PM:
I am closing this thread so that it may be continued under a more appropriate titled thread:"Goldberg customer service...wait, WHAT CUSTOMER SERVICE???"