This is topic projectionists diary / logbook? in forum Film Handlers' Forum at Film-Tech Forum ARCHIVE.


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Posted by Brad Haven (Member # 954) on 09-22-2002, 01:20 AM:
 
I'm just curious if many cinemas keep a diary or logbook for the projection room to keep track of maintanance, work done on each day, general issues concerning the booth or just to communicate between each other?

I've always kept one as i've always worked for not so organized companies, i have found it to be a blessing when you get that phone call a few months later wanting to know what happened to the print that was last seen at our cinema and has since gone missing and you tell them on whatever date 'so and so' picked up the film and took it off the premises. We only work one projectionist at a time and the company wil not pay for any crossover time at shift changeover, so we dont always get a chance to communicate all the reqiured info, so the diary serves it's most important function for us in that way.

I have on occasions found the diary to be a ball and chain, we all know that at times you dont have time to stop and write in the book and some things are forgotten, in an official diary this CAN mean that it didn't happen!
The management know that we have a diary but only rarely asks to see it (once in the last 3 years), so we try to refrain from expressing our feelings toward the company and their decisions.

Do you keep a logbook or a diary?


 


Posted by Gracia L. Babbidge (Member # 582) on 09-22-2002, 01:35 AM:
 
Yup - I've always kept a 'booth log'.
The goal is to write down anything of relevance that happened in a shift. Sure, stuff gets forgotten occasionally, but overall, it's a good way to keep track of how everything's running.
 
Posted by Aaron Sisemore (Member # 145) on 09-22-2002, 02:33 AM:
 
We have attempted to implement a booth log in the past on several occasions but it always ends up becoming a doodle and/or poetry book (and of course 'nobody' is the culprit) so we just gave up on the idea. Instead each theatre faxes a booth operators report to the main office every night and the DM and myself review any problems and they get handled appropriately.

-Aaron


 


Posted by Les Brock (Member # 1041) on 09-22-2002, 03:45 AM:
 
When I worked in projection we always kept a log detailing any problems ( print or equipment related ). It was also used for recording any feeback from the public and any messages for the projection staff on duty the next day.

Projection logs are still kept by many cinemas in the UK. UCI / Filmworks cinemas make it mandatory for their projectionists to keep a log and I am sure other exhibitors do as well.

------------------
Les Brock
Principal Engineer
SDDS Systems.
Priestly Road Basingstoke,Hants
United Kingdom, RG24 9JP

Phone +44 1256 484924

Les.Brock@sonybpe.com

Website www.sdds.com
 


Posted by Adam Martin (Member # 641) on 09-22-2002, 03:53 AM:
 
I've always kept a booth log. Otherwise no one knows what is going on. And it makes troubleshooting problems a lot easier, knowing what little problems happened that led up to the big problems.
 
Posted by Brad Miller (Member # 2) on 09-22-2002, 04:37 AM:
 
In most theaters I have seen, the booth log becomes a way for operators to try and push the blame on the other operators whenever something goes wrong. Everyone gets angry because people take the logged comments personally and the booth log ends up killing what was a team effort. I have yet to see a log that truly worked like it should. I am all for a log of equipment problems and especially print pickups, but I have found it is necessary to really make things clear that any personal crack, comment, implied whatever is not permitted in the log. It only causes problems.

I also have a problem with people who go berzerk over the log. Hey, sometimes one of the projectionists may have been overly busy with other work than to note "had to turn up volume in #5 at customer request". Get over it! Logging things like that is just annoying anyway. Do I really need to know the status of a fader or focus setting on a show by show basis? NO!

That being said a simple routine of leaving a warning note of anything not working right or any info that the other oprators need to know on the desk has always worked well in booths I have operated. Once the warning of "move this print to this auditorium for the screening today" has passed, the note is simply thrown away. Equipment associated notes are taked to a corkboard and once the problem is fixed, the notes are tossed. Trying to read through pages and pages of a journal is a huge pain when I am trying to research the problems someone has had with a particular piece of equipment. I much prefer coming into a booth and having a board of notes pinned up to check.

I know people will disagree with that way of communicating, but I'm sick of the drama queens writing novels in a log and throwing hissy fits because they are reading into someone's daily diary submission too far and manipulating it into a personal insult. Notes are pretty restrictive with how much can be written and force people to be brief and get to the point.


 


Posted by Ken McFall (Member # 845) on 09-22-2002, 06:28 AM:
 
We keep a diary which allows for communication between each shift and give an idea of what work has been done each day. However, there is a tendancy to 'forget' to enter problems etc. I insist that there is an entry of 'No Problems' at the foot of each day if that is in fact the case. At least that way I can be sure they have not forgotten to enter a problem. A big empty space is no use to me.

I also have an occurence report that must be filled in if there is a problem that the public would have been aware of. It has a check box for equipment failure or human error. God help anyone who make's a report blaming equipment and I spend hours trying to find a non existant fault....

The report has to be handed into the office no later than the end of that day. The duty manager should also be informed immediatly of any such problem by house phone so they don't look foolish when they get complaints..... Let's not get into how foolish some of them are anyway!!

Unfortunatly any reporting system relies on honesty and consistency... can anyone tell me how to achieve that!


 


Posted by John Pytlak (Member # 331) on 09-22-2002, 06:58 AM:
 
A print log is a good idea. Documenting any problems or concerns seen while inspecting a print can help resolve any dispute if a theatre is later blamed for print damage, and would help track performance as a print is moved from screen to screen.

A print log sent along with a print, documenting its' complete projection history would be ideal, since each projectionist would honestly tell of any problems they caused or encountered with the print. (We can dream, can't we?)

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Research Labs, Building 69, Room 7525A
Rochester, New York, 14650-1922 USA
Tel: +1 585 477 5325 Cell: +1 585 781 4036 Fax: +1 585 722 7243
e-mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion
 


Posted by Pete Naples (Member # 761) on 09-22-2002, 07:40 AM:
 
In my day we kept a booth diary and a print log. The diary was used to pass information on to colleagues, keep a record of hours, problems, items needing attention etc. The print log is pretty self explanatory, every title played was logged, with copy number and condition report, being as I mainly worked rep theatres this information could be vital to putting on a show with a good print, or not.
I don't see how anything other than a single screen with one operator can be run well without some form of booth diary/log.

In the Cameo, Edinburgh many years ago we were clearing out and found the booth diaries dating way back to the late 'forties. These were fascinating reading, with notes of carbon amps, how much milk was in the projectionists fridge, how many drops of oil the Nº2 intermittent had need to bring it back to level, and so on. Those are now in the posession of the National Museum of Scotland, if my memory serves me rightly. I think the were donated along with old ushers and concierge uniforms we found in some long abandoned lockers in the spooky old boiler house.
 


Posted by Steve Guttag (Member # 268) on 09-22-2002, 09:56 AM:
 
I've always worked a booth with a booth log...never had a problem with them yet. The Uptown most certainly has a booth log....it is our best way to communicate with each other and doesn't leave the other operators with surprises.

From time-to-time, there has also been a print log. There also used to be a show log...that is, how many shows each print had. We could easily calculate how many feet of MAG film had run over each head. We must have been one of the few theatres that wore out Teccon mag heads!

Steve

------------------
"Old projectionists never die, they just changeover!"
 


Posted by Gordon McLeod (Member # 33) on 09-22-2002, 10:31 AM:
 
We keep a detailed log in cinesphere with start times print pass counts and equipment stats
Booth log


 


Posted by Barry Martin (Member # 1376) on 09-22-2002, 11:31 AM:
 
Our booth has two systems for communicating between operators. There are 3 eraseable boards throughout the booth (20 plex, all one room for the most part) and on occasion we have had a booth log for more permanent record keeping for persistent problems. We use the eraseable boards for day-to-day stuff such as "technician will be in Friday", "don't forget to move Spy Kids for the 4pm show", etc. Works pretty well, but we have encountered temper-tantrums in the log when some people have not done all they could do and left the work for someone else. And sometimes we have had the problem of misinterpretation of a note as insultful or mean-spirited. I think they are great tools, but can cause friction as well.

------------------
"The greatest thing you will ever learn, is just love and be loved in return."

Barry C. Martin
IATSE Local 182
 


Posted by Scott Norwood (Member # 30) on 09-22-2002, 12:19 PM:
 
We have a booth log in one place where I work. The head projectionist there started it when the theatre opened in 1998 and it seems to have worked out well. It is useful to have an historical document for technical issues, as it often makes troubleshooting easier (and is useful for maintenance items which need to be done on a regular basis, such as oil changes).

In other places, communication is normally done with notes left on the rewind bench. If some particularly important piece of equipment (for example, one deck on a platter) is having problems, someone will usually leave a big "do not use" sign on it as well.

I've never seen any theatre that kept a print shipping log; it seems almost redundant, though, since playdates can be determined by looking at old schedules. For rep houses or anyone else who often plays used prints, inspection reports can be useful, however. At the very least, information like "starts with...", "ends with...", type of cue marks (if changeover house), and picture sound/format information can be invaluable.
 


Posted by Adam Martin (Member # 641) on 09-22-2002, 03:41 PM:
 
I should also note that I highlight certain problems in the log, and I'm the only one allowed to do any highlighting so I know it's important.

Green for projector problems and blue for sound problems. It makes it easier to quickly flip through the book and track problems.

When you show up for your shift, you are required to read the log book all the way back to your last shift.

In addition to the log book, there is a daily log sheet to keep track of instrument readings and showtimes and print passes, and a print log to detail the history of the print while it's at the theater. The print log gets copied and shipped out with the print when it leaves. I'm not sure I'd do a print log in a 20-plex, but it's great for large format.


 


Posted by Tim Turner (Member # 1109) on 09-23-2002, 01:41 PM:
 
I feel that booth logs, are very important.
Any problems or things to watch out for in the booth can be noted, and the projectionist that comes in the next day can be aware of it, right away. Instead of finding out about it when he starts the show!

I also think its valuble when you make changes to something, or learn how to fix something that you know the other projectionist don't know. You explain exactly what you did to fix the problem, so when they have the same trouble they'll know what to do.
I found an old log book in the booth while cleaning the closest one day thats dated as far back as 1995-1997 long before I arrived in 1999. And while most of it was just doodles and rants about why someone had to close on Sunday etc, there were a few valuable things I learned from it that I never knew before.
For example in 1996 there were problems with the sound going out in our #4, the projectionist noted that he found a work around by switching to a Bypass mode. If I had not read that in 2001 when I had the same sound problem in the same projector, I would not have known what to do, and would have wasted time calling the head projectionist. And probably canceling the show....

Point is, noting all of your experiences in the booth in a log, can help every other progectionist, even ones years later after you're long gone, gain more knowlege and better themselves. In a way its better than a manual if done right, because the log book talks about things specifically in that booth the projectionist works in.


 


Posted by Ken McFall (Member # 845) on 09-23-2002, 02:22 PM:
 
Hi Tim.....

what you've discovered is shared experience.... you can't buy it, you can't teach it. It grow's each and every day you turn up for work. Thats the value of logs and diary's.

The fact that you found it whilst in the closet... is best glossed over

All comments made now , in the past or in the future are to be taken with a VERY big pinch of salt!!!!


 


Posted by Gracia L. Babbidge (Member # 582) on 09-23-2002, 02:47 PM:
 
Aside from a 'regular' (and rather general) booth log, I keep two other logs going.
One is for print titles, numbers, and playdates. (To avoid Technicolor accusing us of something so stupid as "losing" a print.)
The other is to keep track of any time a show is interrupted and goes off-screen, along with the reason.

There isn't too awful much in that third log, and it's been the running log for nearly three years.
 


Posted by Neil McGovern (Member # 1247) on 09-23-2002, 06:59 PM:
 
For communication, we have a whiteboard, split into 4 sections:

We also maintain a make-up sheet for each film, containing things like splice/edge damage tallys for each reel. This, combined with the Securicor pick-up book, covers our backs in case a distributor has a problem.
 


Posted by Pat Moore (Member # 380) on 09-23-2002, 07:45 PM:
 
Hi; When I did actual theatre installations, I encouraged the use of separate Maintenance Logs and a Projectionist Log.

The Maintenance log was strictly that -- a place to keep clear and concise records of what maitenance was done, when, why, etc. I ket this in a notebook, one per cinema or one per booth, depending on the size of the complex, that included a full equipment list, a Maintenance Schedule, troubleshooting guide and so on.

The Projectionists log was where people could get literary with movie reviews and such. I would NEVER combine such a log with maintenance record -- too hard to backtrack service information with the other stuff you'd encounter. Still, as long as it was written down and was conctructive, it could be a useful tool.

I think the white board is a great idea and would encourage that as well.

If you're curious, these maintenance schedules and logs are available on the strong-cinema website.

Pat
 


Posted by Bill Hallsworth (Member # 1240) on 09-23-2002, 10:50 PM:
 
We also keep a boothlog, and we've had one since I can remember. It used to be a book with blank pages (and it seemed to work, except for all the doodling and such). But recently, I came up with a form, that includes a checklist for each shift (i.e. turn on/off equipment, check slide projectors, daily chores), and it works great. Occasionally someone will forget to write something down, but we can usually work around it.

Bill
 


Posted by Dick Prather (Member # 1136) on 09-24-2002, 01:04 AM:
 
I kept booth logs in most of the houses I worked at. They were in two sections. First was all important booth data such as projector, soundheads, lamps, etc. model and serial numbers. This also included lenses, screen, throw, etc. Anything I needed to order parts ar give out information for supplies. Second was the actual maintenance log stating dates with any problems, solutions, routine maintenance, upgrades, who did it, etc. This was before automation and mostly single screen. Any film problems or suggestions were put on a clip board by the front port so all the operators would notice it. Any serious film problem was written up ang given to the manager right away to contact the booker or film company as necessary. This worked for me but as any good intentions it doesn't work if you don't faithfully keep it up.
 
Posted by Leo Enticknap (Member # 534) on 09-24-2002, 03:33 AM:
 
Neil McGovern writes:

quote:
We also maintain a make-up sheet for each film, containing things like splice/edge damage tallys for each reel. This, combined with the Securicor pick-up book, covers our backs in case a distributor has a problem.

Towards the end of my time in cinemas, I found that a lot of films for crossover were not being picked up by Securicor, possibly because people were waking up to the fact that they were so useless. After a couple of occasions on which a print was left downstairs and handed over by a duty manager to a courier who did not leave any form of receipt or paperwork whatsoever, I introduced a crossover slip. This recorded the film title, print no., name of distributor, name of shipping company collecting the print, name and full address of destination, contact 'phone number, name of driver (legibly printed), date and time of pickup and driver's signature. After completion this would be photocopied and the copy given to the driver. I gave instructions that this paperwork had to be completed whenever a film was leaving the building that was not in the Perivale book or covered by a Securicor crossover slip. With arthouse and foreign prints this became increasingly common.

One or two drivers were reluctant to sign it, citing their company's rules and procedures, but I made it very clear that if they don't sign it, we keep the film until someone turns up who will. I'm very glad I did start this system, because a courier did manage to lose a print which had come to us from the Sheffield documentary festival and which was then going out to the NFT. The driver who collected it had no paperwork, and would happily have taken the film with no record of the collection having happened. By sending a copy of our slip to Metrodome I was able to prove beyond doubt that the film had been collected from us and that the couriers had lost it.
 


Posted by Jan Hackett (Member # 1231) on 09-24-2002, 06:08 PM:
 
My operators keep a booth log with entries for turn on and shutdown checklist and hourly Temp. Humidity readings. We even chart our Temp Humidity. If we do have a problem it is noted in log. It works great for us.

------------------
Jan Hackett
Theater Operations Manager
Extreme Screen Dynatheater
NM Museum of Natural History Foundation
 


Posted by John T. Hendrickson, Jr (Member # 849) on 09-24-2002, 07:20 PM:
 
In any large operation involving multiple screens and multiple operators, I can not imagine doing without some device to communicate all that is going on. I have a daily log in a looseleaf binder with a form for each day of the year. As operators come on duty, they are required to read all entrys since their last shift.

If a show goes down, a show interruption report is inserted in the log book on the day that it occurred. Reporting problems has helped us numerous times in dealing with complaints, both real and bogus. If something was our fault, we want to make good. If not, we don't want to get taken to the cleaners, either.

Additionally. we keep a maintenance log and a print log. That way, I know who did what, when, and how. There is simply too much to trust to memory.

I have an understanding with my people that personal comments are off limits. If there is a screw-up, I alone will determine who is to blame.

Good communication keeps everyone on the same page and prevents nasty surprises. I'm not a fan of leaving notes for the next guy. They can easily be misplaced, or might not have been written at all. If it's in the log, there are no questions.

Yes, people on rare occasions get busy and forget to make an entry, but for the most part, if you make reasonable demands, this will never be a problem.

Lastly, as I tell my people: "If I don't know there's a problem, I can't fix it."
 


Posted by William Leland III (Member # 1400) on 09-25-2002, 03:37 PM:
 
We have a booth log book and it works great, but the thing i found is sometimes the other projectionist, they are very new, tend to write down everything that happens. i think a booth log should be kept short as possible, not very technical either. if u need to explain what happened fine but limit your wording. these guys would write like essay's and use BIG words that made my brain scream.
so keep it simple and short
 
Posted by Neil McGovern (Member # 1247) on 09-25-2002, 06:17 PM:
 
I do like the idea of seperate sheets for when another delivery company comes and picks it up (DFS etc). I think I'll implement that.

Oh, and yes, our chief techie keeps maintainance logs.

---
Posted from the box.
 


Posted by Thomas Procyk (Member # 1170) on 09-26-2002, 12:10 PM:
 
We had a single "booth log" where everything was written. Equipment problems, daily quirks, print info, doodles, notes to other booth employees, daily tasks to be done, rants, comments about management, venting resentment for the company, jokes, stories, movie reviews, etc.

Basically, everyone wrote in the book as if it was their own personal diary and nobody outside the "circle" would read it. Well, when it came time where there was a legitimate problem, the DM and Tech looked through the log book to see if there was a chronic equipment problem. The next day, the log was gone and a note for "all booth employees to see the GM immediately."

I found that "Daily chores" lists don't work too well, either. The "chores" were to be divided among both shifts, but nobody ever indicated what had already been done on the previous shift. Others would make the list a top priority and other things would suffer (like starting a film 10 minutes late because they were on the other side of the booth mopping.) or use the list as an excuse for not doing other things. "Well, I WOULD HAVE broken down the print if I didn't have to clean the port glass..."

We tried a print log for a little while, but nobody ever wrote in it to document dirt, scratches, digital sound dropping out, etc. because they didn't want to be blamed for it.

A booth log for ONLY equipment problems, print problems, things the next shift's person should be careful of, etc. is a good idea. But just a general log can lead to problems.

=TMP=
 


Posted by Joseph Pandolfi (Member # 223) on 09-26-2002, 04:35 PM:
 
We also keep logs where we are, both maintenance and problem are kept seperate. We would have one for each task that was completed like belt changes, pulleys, cores, gate bands (all Christie). Also each entry of the problem log, date & time, house number, what caused it and what solved it. Each show that goes into alarm must also be logged. I even go a little further and log all the complaints from customers (mostly sound).

 
Posted by Justin McLeod (Member # 1329) on 09-27-2002, 02:16 AM:
 

I have seen the good and bad with booth logs. I believe you have to have a dedicated and responsible team of booth operators to make it work well.I have heard from friends in the theater bizz who tried to use log books where only 2 people out of 8 ever wrote anything down in it, the rest did'nt care enough about their position as a booth operator to notify the other of any slight problem that might cause a bigger one later on.


 


Posted by Ari Nordström (Member # 288) on 09-27-2002, 12:28 PM:
 
I've kept a booth log in most theatres I've worked in since the mid-eighties. They're usually a mix of (theatre-related) diary and technical notes, and an occasional anti-social groan declaring the booth a cruel place to work in . Most of my colleagues write in the present one; it's fun to know what's happened and a good place to pass notes. Some of them are new in the booth, but it's surprising how fast they've gotten into the habit.

Besides, ten years from now, they make a very enjoyable read!

P.S. It's been a long time since I posted, or even read the forum. It's good to be back!
 


Posted by Carl King (Member # 398) on 09-29-2002, 09:11 AM:
 
In my booth we don't keep a booth log or print log. How do we communicate with each other. Well, we use a special device that many of you have at your disposal either in your booth or home. Alexander Graham Bell invented it over 100 years ago. It is called a telephone and works just fine.

Sorry gang, couldn't resist the urge to tease. Actually we do call each other and leave notes in the booth on the bulletin board which is over the projectionist's desk and is easy to see. Whatever works, eh?
 


Posted by John Pytlak (Member # 331) on 09-30-2002, 09:45 AM:
 
Canadian Carl King wrote: "Well, we use a special device that many of you have at your disposal either in your booth or home. Alexander Graham Bell invented it over 100 years ago. It is called a telephone and works just fine."

Mr. Bell was a Canadian , if only for a brief time:
http://web.mit.edu/invent/www/inventorsA-H/graham_bell.html
http://www.thocp.net/biographies/bell_alexander.html
http://www.pbs.org/transistor/album1/addlbios/bellag.html

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Research Labs, Building 69, Room 7525A
Rochester, New York, 14650-1922 USA
Tel: +1 585 477 5325 Cell: +1 585 781 4036 Fax: +1 585 722 7243
e-mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion
 






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