The problem they're having is that the trailers sound great (in SR) but the sound on the mono feature, I'm told, is muddy and the stereo feature is scratchy and distorted. They've tried running them in three different formats; mono,A,SR, with obviously no better results.
We ran them at my theatre with the LED reader and I had no problems. The mono print sounded great and the Stereo print, was ok. We tried it in SR first but there was a 'ticking' in the left channel. It was ok in A but the quality of the recording sounds poor.
Any thoughts on why his SR trailers sound great but the mono & Dolby A B/W features sound like crap?
For the "Metropolis" print with the left channel "ticking" sound in SR -- is there any repeating abrasion of the film in the track area? Is the track positioned properly on the print (centerline 0.243 inches or 6.17 mm from the reference edge of the print)?
I assume both prints are silver image for both picture and sound?
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John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Research Labs, Building 69, Room 7525A
Rochester, New York, 14650-1922 USA
Tel: +1 585 477 5325 Cell: +1 585 781 4036 Fax: +1 585 722 7243
e-mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion
The theatre it's showing at just had both an A & B chain alignment this morning and the problems persist. Again, the trailers sound terrific.
(BTW the soundtrack on Metropolis only sounded allright in Mono as well. - It sounds like it's taken from an old recording and the 'ticking' only occured in SR and the distributer does not know if the print is SR or not...naturally. Also the sound didn't appear to be steered correctly in SR)
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John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Research Labs, Building 69, Room 7525A
Rochester, New York, 14650-1922 USA
Tel: +1 585 477 5325 Cell: +1 585 781 4036 Fax: +1 585 722 7243
e-mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion
I also ran Beauty & the Beast and don't recall any problems. My notes say 1.37 / mono / B&W. I have Kelmar LED reverse scan ( & basement readers).
John, I like your suggestion of checking the phasing...I'll let them know about that one.
A new twist has arisin...the theatre playing both these films is currently running another mono print (Sidharta) but this one is color. It sounds great, I'm told.