quote: Scott NorwoodAt the 5 year mark Dell gave us the option to renew our service contract on our 2550 servers - the initial warranties bought with new servers are only 3 year max, but I'm sure they will gladly take our money as long as they can still get parts.
Another issue with Dell is that they won't extend warranties past five years
quote: David ZylstraThe 2-D server is available now. The 2-projector 2-D/3-D server should be out in another week if it passes cert. While I won't state the exact cost difference between the DTS and Dolby units the DTS unit is quite a bit less expensive... heck you're not paying them for also engineering a custom server!
BTW - thanks for posting your thoughts on the latest server offering - did DTS give any sense of when it will go to production?
quote: Mark GulbrandsenI find that hard to believe. You consider yourself an expert on everything.
I hardly consoder myself an expert on Dell servers
quote: Tristan LaneI agree. The one and only single post I can think of is where Tim or I guess it was actually Jim Graton who solved the Christie reverse scanner issue for him. Other than that its all been just a bunch of BS. NOw Tim may very well be a darn good technician... I won't comment nor criticise on that since I haven't worked with him. But I certainly will comment on his usless posts. Now Tristian on the other hand has made a rather large number of helpful and informative posts over the last couple of years, particuluarly in D-Cinema and Popcorn poppers. I've personally delt with Tristian and can vouch for his knowledge, honesty, and integrity. The same goes for Phil who's Iwerks systems I've delt with a number of times. When was the last time Tim even made an informative post on a new piece of gear as I have done in this thread???
God Tim, knock it off. You post adds no constructive content to this discussion (neither does this one). What exactly are you trying to achieve by your remark?
quote: Scott NorwoodThere's nothing really special about a 2950, its your typical 2U dual-socket machine. HP and IBM also have comprable systems. HP offers battery back write cache, but that won't assist playback functions.
The problem with using a Dell machine as the basis for a product such as this is that Dell's product cycle is very short. Almost nothing that they make remains in production for even one year. This is a problem in a data-center environment where consistency is more important than incremental improvements in hardware.
Another issue with Dell is that they won't extend warranties past five years. Unless DTS has a special deal with Dell (which seems unlikely for such a low-volume product) or a stockpile of spare units, this thing will essentially become disposable after five years.
I agree that Dell generally makes quality stuff (though some of their older SCSI RAID 5 implementations sucked)...just that it isn't really a great choice as the basis for an appliance-type unit that is expected to have a long service life (or is it?).
It has been 1627 days since the last post.
quote: Scott NorwoodTheir standard life-cycle is 18 months, but Dell has an OEM program for situations like this. They will extend the life cycle of a product beyond it's standard end-of-life, something like a year or more. They also lock-down the components where their standard systems can vary. Dell will make parts (or equivalent) available for a certain number of years beyond the end-of-life. I'm sure bigger OEMs can get better terms.
The problem with using a Dell machine as the basis for a product such as this is that Dell's product cycle is very short.