Film-Tech Forum ARCHIVE: DP2k-20C Tamper Cover Error

This is topic DP2k-20C Tamper Cover Error in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Peter Hall (Member # 695) on 08-12-2011, 10:46 AM:

Hi
We have a client with a nearly new DP2k-20C with a tamper cover error that we cant clear. We've isolated the switches so which then plug into the backplane which we have been advised to change. The backplane appears passive and whilst we await this we are curious if anyone has had this before and if so what was the fault.. Client is off screen.
Cheers

Posted by Chase Taylor (Member # 778) on 08-12-2011, 03:45 PM:

I've dealt with this problem before.

You should do the "free up disk space" patch and see if that fixes it. This is what I've been told to do by BARCO to fix the problem, although it did not work.

I had to replace the ICP board both times I've dealt with this problem!

Chase

Posted by Dave Macaulay (Member # 813) on 08-14-2011, 12:29 PM:

Possibly a security switch has failed. These are NC microswitches held open by the cover: they close when the secure area cover is open. Unplug them from the motherboard and the system thinks the cover is on. Plugging them back in under the fan is a challenge but you can just leave them unconnected. To reconnect them, removing the fan helps a lot.