Film-Tech Forum ARCHIVE: Clock problem in dsp 2000 machines

This is topic Clock problem in dsp 2000 machines in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Oz Izhak (Member # 6595) on 10-30-2011, 05:48 PM:

First I want to thank you that you approved me !.

Abaut the problem , I Have in work 8 DCP2000 digital machines ,so I work with scheduals.
the problem that 6 of the machine's I succeed to fixed the clock time in the pannel control but 2 of them when I restart the machines after they fixed ,the clock return back and late 14 minutes.

So how can I fix the clock?

Posted by Dave Macaulay (Member # 813) on 10-30-2011, 05:56 PM:

If you had an error message (this may depend on software/firmware versions, current is 2.2.2-0/21.2k) about maximum clock offset reached (or similar), you need a relatively simple patch process applied to allow clock setting. Call Doremi tech support, they will send you the 3 patch files and the procedure.
Possibly with a really old version Dolphin card it's not patchable, and needs a replacement.

Posted by Anders Nordentoft-Madsen (Member # 3334) on 10-31-2011, 08:00 AM:

Yes Dave is correct. You need to get and ingest at DLM that doremi generates for that specific server. You will then be able to adjust the RTM clock +-30min. It's really a god idea to set up your servers to sync with a NTP server, so the RTC clocks do not drift to much. If you get beyond 30min your pretty much screwed and will need a new dolphin board.

Posted by Oz Izhak (Member # 6595) on 10-31-2011, 02:29 PM:

so all I need is the 3 pathes?,

about the eror I dont have eror messages. after I restart of leave the machine uts turn back to the scewerd time(14 min and 7 sec)