Film-Tech Forum ARCHIVE: Hang on server Dolby when we usb IMB

This is topic Hang on server Dolby when we usb IMB - cat 745 in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

To visit this topic, use this URL:
https://ft-forum.com/ft/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic;f=16;t=001409

Posted by Marcus Nguyen (Member # 6159) on 03-06-2013, 01:24 AM:

I use IMB- cat 745 with dss220 and dss200. now I got the hang on server when I running the show, i must reboot the system for fix this one. Does this is the issue of firmware?
Could we have any solution for this one?

Posted by Wolfgang Woehl (Member # 6901) on 03-06-2013, 02:11 AM:

Rule #1 for all IMBs: Make sure you're running the latest software version.

Check if you can still reproduce after upgrading your IMB software. Then get in touch with Dolby tech support and file a bug with them.

Posted by Kris Verhanneman (Member # 5562) on 03-06-2013, 04:23 AM:

Marcus, can you post what version you are running and what just happens?
For some the projector brand could be usefull information.

Posted by Rohmat Iswanto (Member # 7063) on 04-20-2013, 07:46 AM:

hi, i am new here.. which i know you must start projector firs than server on start up .. same with doremi imb..

Posted by Steve Guttag (Member # 268) on 04-20-2013, 09:20 AM:

Dolby version 4.6.0 (31) is not issued for the CAT 745/DSS. I strongly suggest upgrading to it.

Posted by Marco Giustini (Member # 4544) on 04-20-2013, 12:57 PM:

I'm always disappointed that Dolby does not have a newsletter or some kind of alerts on their web. I always come to know about new versions from FT... [Frown]

Posted by Steve Guttag (Member # 268) on 04-20-2013, 05:14 PM:

I meant to say that it was NOW issued.

I agree that it would be nice if there was a mailing list for updates. However, Barco seems to be the best on alerting people on their updates. Note...most (and I agree) that updates are not things to necessarily jump on. With newer products, especially within the first 6 months of release, updates are just about mandatory for reliable operation. While companies do beta test...it isn't until a product goes live that all of the other scenarios show up the flaws that were not caught in beta.