Film-Tech Forum ARCHIVE: Problem with Christie Solaria One

This is topic Problem with Christie Solaria One in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Nguyen Jack (Member # 7530) on 05-01-2014, 04:20 AM:

we are using two projector Christie Solaria One. We get problem with code:
- Connection to the ICP has been lost
- Connection to the PIB has been lost
- Connection to the IMB has been lost
- Connection to the Router has been lost
I often take out and take in cable power. the projector can be woring or still problem. the problem often happen in recent days. I contact with supplier but they can't fix it.

Everybody can suggest me solution to fix it.

Posted by Kenny Turcotte (Member # 8124) on 09-24-2014, 09:14 AM:

Had the same kind of problems with a Solaria One +. First we had to change a compact flash card in the IMB, send by Christie one year ago. Second, we changed the NAS, the performance test wasn't excellent, just good. The Christie support said to me it wasn't enough. Second thing, they've tell that when you set-up the IP adress for the projector and the IMB, the third number in the IP adress need to be different (not said in the manual). Like the projector 192.168.0.100 and the IMB 192.168.1.114. We've done all update and now we dont have problem since 5-6 months.

Posted by Dennis Benjamin (Member # 1137) on 09-24-2014, 10:24 AM:

This is an interesting thread.

For the Network Attached Storage device - what brand are you using - iOmega or Netgear?

Also - FYI - when this problem has been happening at other locations - Christie has been recommending to change out the LVPS (Low Voltage Power Supply) located inside the projector. You should be able to call Christie Tech support and get a new part for it.

Posted by Jim Cassedy (Member # 4115) on 09-24-2014, 10:39 AM:

Hi Nguyen-
I had similar problem earlier this year at one of the theaters I take care of.

They had to replace the NAS device twice. (They had the i-omega NAS)

Fortunately everything was still under warranty, so it didn't cost anything,
except for several lost shows & my time.

Good Luck!

Posted by Nguyen Jack (Member # 7530) on 09-25-2014, 12:16 AM:

Dennis Benjamin
For the Network Attached Storage device - I using iOmega.
The supplier changed new Projector + IMB.

Posted by Mike Moreno (Member # 4887) on 10-08-2014, 01:44 PM:

i had that problem too.
i upgrade the IMB to the lates version 1.5.2(19)

Posted by Dennis Benjamin (Member # 1137) on 10-08-2014, 02:24 PM:

A couple of things learned regarding this:

Make sure your I.M.B. software is updated to the latest version.

Make sure your projector software is updated to the latest version.

Make sure your N.A.S. software (either Netgear or iOmega) is updated to the latest version.

Posted by Mike Moreno (Member # 4887) on 11-28-2014, 02:18 PM:

by the way
there are new upgrades.

1.5.3 for ChristieIMB
4.2.2(2) for projector

mike moreno
mexico