Film-Tech Forum ARCHIVE: Doremi Errors code

This is topic Doremi Errors code in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Raz Tovy (Member # 8295) on 06-19-2014, 06:57 AM:

Hi all.
I have some Errors.
I have the code number.
How i find solution?
For example the code number: DCP-W020298
Thx all.

Posted by Steve Moore (Member # 4753) on 06-20-2014, 11:58 AM:

Is that error number the one you get when it says that its can't find a NTP clock?
It usually says more than just an error number and explains a bit about the problem under the error code.

Posted by Dave Macaulay (Member # 813) on 06-21-2014, 10:16 AM:

I don't know of any error code lookup list. The error popup pretty much always describes the problem, no suggested solution given though - you have to figure that out yourself.
Take a diagnostic package and upload it to the doremitechno.org log analyzer (no login required). You get a long list of mostly irrelevant errors (stuff going back to the installation) but it will guide you towards solutions to real problems.
In current software you can set and test the NTP server in control panel under time/date (or something like that) with admin login.

Posted by Tim Sherman (Member # 569) on 06-21-2014, 06:17 PM:

Did you leave a hard drive in the CRU bay overnight? if you did it is most likely just mounted the drive when it went through the self test at like 6:30am