Film-Tech Forum ARCHIVE: The SMS server may be busy

This is topic The SMS server may be busy - Sont XCT-S10 in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

To visit this topic, use this URL:
https://ft-forum.com/ft/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic;f=16;t=002772

Posted by Ariel Vocal (Member # 6912) on 08-03-2016, 08:41 PM:

Hi.
A few moments ago two XCT-S10 Sony servers just stop before starting a one show, in the library did not exist content, and showed me the following error message: "The SMS server may be busy, wait a moment and then try clicking the refresh button again".
Why get this error? ... I had to wait at least 30 min until the SMS server vacates which caused the delay of the scheduled show.

Regards!!

Posted by Carsten Kurz (Member # 5396) on 08-04-2016, 04:01 PM:

Well, if the content is not in the library, how should the server start playback immediately? Was this a last minute show, auditorium change, etc.?
Do you operate a TMS? Who manages your TMS/content/programming?

- Carsten

Posted by Marco Giustini (Member # 4544) on 08-05-2016, 02:29 AM:

What I think Ariel experienced was that the server stopped and the whole content disappeared with a "server busy" message.

I believe I've seen that before but I cannot remember what the problem was. Better send Sony some logs to be on the safe side.